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“Nice Hotel in Vienna” 4 of 5 stars
Review of K+K Palais Hotel

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K+K Palais Hotel
4.0 of 5 Hotel   |   Rudolfsplatz 11, Vienna 1010, Austria   |  
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Ranked #23 of 365 Hotels in Vienna
langhorne, pa
Top Contributor
84 reviews 84 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
“Nice Hotel in Vienna”
4 of 5 stars Reviewed July 22, 2013

We stayed here as a family of four in 2 rooms next to each other. Prior to arrival I emailed the hotel for a few requests, most importantly, distilled water for a cpap machine. The water was in our room upon arrival and refilled during our stay, at no charge! The rooms were a little small but certainly comfortable. The breakfast was a little repetitive, but they did make omelets to order. The front desk staff got off to a slow start with directions and recommendations, but really picked up and impressed us by the end. While many of the reviews talk about the convenience of the hotel to the attractions, we mostly used taxis as the walks were fairly long and I had recently had knee surgery. Overall it was a nice hotel.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KKPalaisHotel, Manager at K+K Palais Hotel, responded to this review, July 29, 2013
Dear Guest,

Thank you for writing a review following your stay at the K+K Palais Hotel.

We are glad that you enjoyed your stay with us and look forward to welcoming you back in the future.

Kindest regards,

Sarah Bauböck
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
West Sussex, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 20, 2013

We wanted a comfortable hotel within walking distance of the main attractions of Vienna and this is what the hotel provided.

The room was adequate; furnished to the usual standard and appearance of the K+K chain. The bed was very comfortable and bathroom roomy and nore than adequate. The room was on 6th floor in the eaves of the building. Whilst the air-con was efficient; however, when needing a window open, there was a constant thrum of equipment working which was a slight down side. Equally, there was no view at all except of the sky and the corner of the building.

Whilst the room is used mainly for sleeping and, obviously being on holiday most days spent out and about, a better aspect would have been preferable but not critical.

The breakfasts were amazing,. the choice almost overwhelming, and the staff really happy to look after your needs. Also had the advantage of serving breakfast from 6.30 a.m. onwards which is really good when wanting an early start to the day.

The staff were efficient, friendly and helpful.

We were within about 10 minutes walking distance of the main areas of the town and very conveniently placed for several restaurants for meals at any time of the day, but mostly very handy for a stroll out for evening dinner!

I would definitely go back to the K+K Palais.

Room Tip: Ask for a room NOT on th 6th (top) floor if you need a view!
See more room tips
  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KKPalaisHotel, Manager at K+K Palais Hotel, responded to this review, July 29, 2013
Dear Guest,

Thank you very much for choosing the K+K Palais Hotel for your stay in Vienna.

We are delighted to hear that you had a pleasant stay with us and that you enjoyed the quality of our accommodations and services.

It would be a pleasure to welcome you back soon.

Kind regards,

Sarah Bauböck
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 20, 2013

I am always intrigued about peoples criticisms of hotels. So lets get some peoples pet peeves out of the way.

"It doesn't have a restaurant" - it doesn't advertise one.....
"the room didn't have a view." - Well mine didn't either , 609 for those of you interested, I cared not a jot. I've come to visit a city not to sit in my room looking out of the window.
For those of you who downgrade hotels because of poor internet never fear it was quick. The few photos I loaded for friends to see whizzed along at break neck speed

My room was smallish but clean and comfortable and everything worked (given it was hot I can assure that the air con was fine). The bed was comfy. The front desk staff were helpful. I just wasn't convinced by their restaurant recommendations so went elsewhere.

The breakfast was a decent buffet with a good choice, there was Champagne on ofer. For the benefits of other Brits - continental European meats does not make good bacon. The breakfast staff were efficient but they lacked personality.

The KK is a chain (a little ahead of Premier Inn - I'm ever so sorry that just because you had got married you didn't get a room upgrade maybe the hotel was full? you could have paid? heh ho - sorry folks bit fed up of people whining because they didn't get something they didn't pay for of late) so there is a similar look and feel and perhaps a little lack of local character.

The hotel is conveniently located for walking into Vienna you can be at the Opera House in 10-15 minutes and the nearby Schwedenplatz station is on the line for the Schonbrunn.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KKPalaisHotel, Manager at K+K Palais Hotel, responded to this review, July 29, 2013
Dear Guest,

Many thanks for taking the time to write a review on TripAdvisor and for sharing your experiences with other guests.

I am glad you enjoyed your stay with us, especially in terms pf the location.

We look forward to welcoming you back in the near future.

Kindest regards,

Sarah Bauböck
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
colchester essex
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2013

We really enjoyed our recent 4 nights stay here. From the moment we entered reception until we collected our luggage on the last day we found the staff to be be very friendly & helpful ,nothing was too much trouble.
We were happily surprised that our special wedding anniversary was acknowleged.
The hotel building was very attractive,our room which had lovely art deco windows overlooked the park & even though we were in a city we were undisturbed by any noise .
We enjoyed the breakfast buffet as there was plenty of variety & the staff were attentive.
We found the bed to be very comfortable & our room had all we needed.
We would recommend this hotel & would definately stay here again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KKPalaisHotel, Manager at K+K Palais Hotel, responded to this review, July 29, 2013
Dear Guest,

Thank you for choosing K+K Palais Hotel for your recent visit to Vienna and for writing such a nice comment on TripAdvisor.

We were delighted to read that you enjoyed our location, the room, the provided service and our buffet breakfast.

We very much look forward to welcoming you back in the future.

Kindest regards,

Sarah Bauböck
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2013

This hotel is located on the Ring. It is easy access to the subway and walking distance to all the historical sites in Vienna. The room is comfortable and very clean and they provide a very good Viennese breakfast. This hotel really was a delight. We will certainly go back and send our travelling friends there.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KKPalaisHotel, Manager at K+K Palais Hotel, responded to this review, July 29, 2013
Dear Guest,

Thank you so much for such a nice review on TripAdvisor.

We are glad to read that you enjoyed your stay with us and furthermore we would like to thank you for recommending our hotel.

We look forward to welcoming you back in the near future.

Kindest regards,

Sarah Bauböck
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 12, 2013

I stayed here in October 2012 with my mother. We were visiting Vienna for her 65th birthday present. It's a good hotel, well looked-after, with a great breakfast buffet. It's just on the outskirts of the Ringstrasse so it is a little quieter, which is no bad thing, but then, we found Vienna to not have too much of a nightlife anyway - with bars shutting up shop quite promptly at midnight. I guess the city is full of things best done during the day anyway. We stayed in a twin room, which was a little on the small side, but I didn't have any complaints about it. By far the best thing about this hotel was it's extremely helpful and lovely staff. We got several really good recommendations for restaurants (we were going to the Opera on our first night) and they were always on hand to call you a cab. There is a metro station nearby and some decent bars around the corner, so you aren't isolated in the slightest. I really enjoyed my stay at this hotel and would definitely come back.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, NY
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 11, 2013

We stayed here for 2 nights. It is in a pretty good location. It is very close to the Trams and the Ubann. The room was comfortable. The staff was very friendly. The breakfast was good although the bacon seemed a bit undercooked, therefore I did not dare eat any.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about K+K Palais Hotel

Address: Rudolfsplatz 11, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#20 Luxury Hotel in Vienna
#23 Romantic Hotel in Vienna
#26 Family Hotel in Vienna
#37 Business Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — K+K Palais Hotel 4*
Number of rooms: 66
Official Description (provided by the hotel):
Behind an elegant old facade lies this hotel of great sophistication and modern luxury a historical building once belonging to the imperial family. As all K + K Hotels it offers state-of-the-art amenities elegantly furnished rooms and the personal service of highly trained and motivated staff. Its quiet location in the Vienna city center and its close proximity to St. Stephens Cathedral to the pedestrian area and underground stations make it particularly attractive. Free WiFi in all guest rooms and public area. Free access to the Internet Lounge (PCs, printer and international newspapers). Complimentary coffee and tea making facilities in the rooms. ... more   less 
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Also Known As:
k Palais Hotel
Hotel k Palais

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