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“Excellent on all fronts” 5 of 5 stars
Review of K+K Palais Hotel

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K+K Palais Hotel
4.0 of 5 Hotel   |   Rudolfsplatz 11, Vienna 1010, Austria (Inner City)   |  
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Hotel amenities
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10% off room rate
Ranked #29 of 365 Hotels in Vienna
Certificate of Excellence 2014
Tel-Aviv
Top Contributor
56 reviews 56 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
65 helpful votes 65 helpful votes
“Excellent on all fronts”
5 of 5 stars Reviewed September 4, 2012

Probably the best hotel I stayed at in Europe.
Location: A+;
Cleanliness: A+;
Breakfast: A+;
Internet in room: A+, free!!!
Staff: very hlepful

One minor caveat - I got a 10% discount using the link on TripAdvisor; When I arrived at the hotel I was asked for the TripAdvisor voucher. Took me a couple of minutes to explain to them that there is no voucher, and that the reservation indicates a price and that's what I intend to pay. Had to use all my assertiveness to let them know that "no, I am not waiting for someone to contact me, and that if you want I can leave right now".
But other than that - nice to be in a 4* hotel which actually is one; Modern, clean, comfortable; did I mention the free internet already (very scarce in Europe).
Would not consider any other hotel in Vienna.

Room Tip: just go there
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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580 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Sint-Eloois-Winkel, West-Vlaanderen, Belgium
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 3, 2012

One of the best hotels we stayed in so far. Friendly and helpfull staff. Clean and good-size rooms.
Breakfast was amazing. Buffet space maybe small, but there was plenty of everything. If you went at 6.30 or at 10.00, you could enjoy everything they had to offer.
Hotel was a 10 min walk to the St Stephansdom, in a quiet neigbourhood, with plenty of bars and restaurants close by to enjoy.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Top Contributor
189 reviews 189 reviews
69 hotel reviews
Reviews in 93 cities Reviews in 93 cities
277 helpful votes 277 helpful votes
5 of 5 stars Reviewed September 1, 2012

The K+K Palais hotel in Vienna does practically everything right:
great location, opposite quiet park but close enough to town to walk in
spotlessly clean public rooms and bedrooms
friendly, attentive and helpful staff
nice buffet breakfast
comfy bed with lovely cotton sheets and pillows
free internet access
free safe in room

I can't wait to return.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile,AL
Top Contributor
174 reviews 174 reviews
85 hotel reviews
Reviews in 102 cities Reviews in 102 cities
241 helpful votes 241 helpful votes
5 of 5 stars Reviewed August 26, 2012

My wife and I stayed two nights(Saturday & Sunday) in a fourth floor Executive Room overlooking Rudolfspark at this property last month. We could not have been more pleased with this choice.
We thought that the additional 20 Euros/night to reserve an Executive Room on the front of the hotel was well worth the added expense.
Our room was well appointed with everything in good working order with a spacious bathroom with a tub and shower. Our beds were comfortable. We had windows overlooking Rudolfspark that gave our room an open and airy feel. The air conditioner worked very well on this particularly hot late July weekend. We had plenty of room to store our luggage. Our room was clean and the maid service was seamless.
My wife reported that the wi-fi was easy to access and use. There are two computer terminal near the front desk that I used that were complimentary and fast with no waiting.
We thought that the area where we ate breakfast was clean and inviting. The breakfast selections were varied, well prepared and well presented.
Everyone on the staff was professional, courteous and helpful.
The great location of this hotel makes it very convenient for a visitor without a car. We never needed to use a cab during our visit.
The Vienna Airport Line bus took us non-stop from the airport to Morzinplatz/Schwedenplatz which is a short easy walk from the hotel. The U1 & U2 U-Bahn lines stop at Schwedenplatz and it is also a short easy walk to the U1 & U4 U-Bahn lines at Schottenring.
There are a number of convenience stores within a five minute walk from the hotel but most of these were closed on Sunday.
It is an easy 10 minute walk to Stephansplatz.
It's possible that our impression that this hotel is in a very quiet neighborhood-like setting was due to us staying overnight on a Saturday and Sunday rather than a weeknight but we both thought that the K&K Palais was a first-rate property.

Room Tip: I'd recommend to pay a few more Euros to get an Executive Room in the front of the hotel overloo...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 21, 2012

Very conveniently situated, this hotel was quiet and comfortable-particularly the beds. The rooms are well equipped and very clean. The hotel staff were helpful and courteous. Breakfast was plentiful and good. The hotel was very peaceful despite being so close to the centre. An excellent hotel on many counts.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckingham, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 14, 2012

This was our fifth stop on our honeymoon trip round Europe and was a great base to explore the fantastic city.

Close to the U-Bahn and trams, it was nice and easy to find and the location on a little 'platz' was peaceful and pleasant.

Check-in was quick and efficient and the room was large and comfortable. The staff even provided us with a lovely bottle of fizz shortly after we struggled into the room with our rucksacks.

Facilities at the hotel were great with internet easily accessible and a very good breakfast was provided.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 8, 2012

Although it was clean and the beds were very comfortable, the rooms are a bit small and all the service areas as well. A wide selection for breakfast made the small restaurant more agreeable. Reception and bar were on the same place and rather small and business centre very basic. Recommended for business travellers since it is well situated.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about K+K Palais Hotel

Address: Rudolfsplatz 11, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#25 Luxury Hotel in Vienna
#27 Romantic Hotel in Vienna
#32 Family Hotel in Vienna
#56 Business Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — K+K Palais Hotel 4*
Number of rooms: 66
Official Description (provided by the hotel):
Behind an elegant old facade lies this hotel of great sophistication and modern luxury a historical building once belonging to the imperial family. As all K + K Hotels it offers state-of-the-art amenities elegantly furnished rooms and the personal service of highly trained and motivated staff. Its quiet location in the Vienna city center and its close proximity to St. Stephens Cathedral to the pedestrian area and underground stations make it particularly attractive. Free WiFi in all guest rooms and public area. Free access to the Internet Lounge (PCs, printer and international newspapers). Complimentary coffee and tea making facilities in the rooms. ... more   less 
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Also Known As:
k Palais Hotel
Hotel k Palais

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