The hotel is just opposite to Vienna Westbahnhof. U-bahn is nearly at the door step.
The room I had was on the 4th floor - they only had 2 lifts and one can only hold 2-3 person. The room decor is a bit dated. Bed is clean and tidy though. Hot water pressure is on the weak side but I did get a proper shower.
They use a card system to control the power+light in the room so my battery chargers stopped working after I left the room :-(
The staff are friendly, but too friendly to some. On the day of checkout, there was a whole queue of people waiting for checkout, a guest jumped queue and his excuse was that he only had to hand in the room key. The staff let him do this. I pointed out to both the staff and the guest that there was a long queue and it's not ok to let queue jumping to happen. Of course nothing happened. I would attribute this to staff training! I would think twice if I want to book this hotel again.
- Official Description (provided by the hotel):
- The Mercure Wien Westbahnhof hotel has an excellent central location. The subway takes you directly to the historic city centre, 2 km away. It is 19 km to the airport and the public airport shuttle bus stops in front of the hotel. The longest shopping street in Europe, Mariahilferstrasse, is only a few minutes away. The hotel offers comfortable standard rooms, Business Club and Deluxe rooms, a large lobby, a restaurant with regional and international dishes, a bar, conference rooms, sauna and parking. ... more less
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- Also Known As:
- Mercure Wien Westbahnhof
- Mercure Hotel Vienna