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“Great location, clean rooms, pleasant staff” 4 of 5 stars
Review of Motel One Wien Westbahnhof

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Motel One Wien Westbahnhof
3.0 of 5 Hotel   |   Europaplatz 3, Vienna 1150, Austria   |  
Hotel amenities
Ranked #72 of 365 Hotels in Vienna
Stamford, United Kingdom
Top Contributor
73 reviews 73 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
61 helpful votes 61 helpful votes
“Great location, clean rooms, pleasant staff”
4 of 5 stars Reviewed June 3, 2013

We stayed here for one night after we landed in Vienna on our way to a different city. The location is very convenient (a 40 minute bus ride from the airport, literally adjoining the main train station) and is probably the biggest selling point. The rooms are small, but clean, modern and functional. The staff was pleasant.

If you don't mind the price (10 or 15EUR), the breakfast buffet was sizable with a pretty varied selection for this part of the world. Overall I'd stay here again if I had to. However, for holiday I'd probably look at booking somewhere else with a bit more room and a bit more character.

Room Tip: Ask for a room with a street view. There is some noise when the window is open, but the view inner c...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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563 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Hong Kong, China
Top Contributor
58 reviews 58 reviews
58 hotel reviews
Reviews in 49 cities Reviews in 49 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed June 3, 2013

I stayed in this motel one for one night and it is located very close to the city train station. Compared with other motel one, this hotel was quite new and more stylish. The room was sightly bigger, usually I could not open my big suitcase in motel one room, but this one I could open it and still walking around the room easily. Sink was inside the bathroom too.

Bar and the reception area were separated which was nicer than the other Motel One! However, this hotel was extremely busy and absolutely under staff. Whenever I wanted to ask for something from the front desk or the bar area, each time it took at least 15mins waiting.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Aiea, Hawaii
Top Contributor
299 reviews 299 reviews
44 hotel reviews
Reviews in 98 cities Reviews in 98 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed May 27, 2013

I knew what I was getting by chosing this hotel. I needed something immediately adjacent to the train station (Wien Westbahnhof) and something reasonably priced. The room was real small. There's only a small table to put one suitcase if you want to open it up. Instead of a closet, you have hangers flush against the wall and shelves built around the double bed. The bathroom was smallish with a walk-in shower, but clean. The wi-fi was free. The AC was adjustable only so far, so the window was opened. We were on the 4th floor, and the outside noise was surprising mild. This is what you would call a "pod" hotel, not the Japanese kind, but you get the picture. We opted for the extra $7.50 euro breakfast, and it was decent. Location is this hotel's biggest asset. The train station is a combination shopping mall and food court, so you don't have to go far to eat or get grocery/drugstore items. I wished I hadn't shortchanged myself by staying one night in Vienna and away from everything, but Motel One served it's purpose for me. I was very satisfied with the stay.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Top Contributor
60 reviews 60 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 21, 2013

The hotel ist placed near the train station Westbahnhof Vienna, with only 20 m walking distance to the rails. The lobby is nicely designed, a lamp on top of a plastic horse is placed in the middle of the entrance hall. The elevators are made of glass, as well as one of the bar walls. The rooms are quite small and the breakfast average and very crowded.

Room Tip: Rooms to the rails are quieter than those to the street.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2013 via mobile

A nice hotel. The location was very good for me because it was. just next to my office. Internet connection is a big problem if you need never trust. And the last but not least that very clean and safe hotel.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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mumbai
Top Contributor
86 reviews 86 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 14, 2013

I stayed here for 2 nights, and found the hotel very conveniently located (next door to westbahnof). the hotel was quite new, and hence the rooms, upholstery and beds were quite new and well maintained. The breakfast spread was good. The staff was courteous and helpful - though they said the check in is at 2 pm, they did let me get the room by 10 am !
The front desk was helpful in suggesting some good places to visit. The main shopping street is just across the road, and it was good walk across there. Most tour operators run their pick up from this hotel, so its good that way as well. They provide a locker for storing your luggage, and washrooms that can be used even if you have checked out.

Room Tip: Rooms overlooking the road are better, gives you a good view of the weather and the street outside.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
71 reviews 71 reviews
55 hotel reviews
Reviews in 54 cities Reviews in 54 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 7, 2013

As long as you know what you're getting yourself into, and yet you still elect to get yourself into it. you should be fine.

Pros:
Location: At Westbahnhof Station - lots of cafes, bakery, supermarket, etc
Contemporary
Clean and neat
Nice bar downstairs (albeit, slightly expensive)
One of the cheaper places in a rather expensive city
Free wi-fi

Cons:
Small rooms
No frills: no cupboard space, no phone, no gym or pool
Our air conditioning was not working which wasn't a problem given the weather was quite cool
No exhaust fan in bathroom so after a shower everything was foggy and humid

We stayed here because we needed to be close to the train station, and it was cheaper than a lot of other places that were more central. Being at the train station also meant that we were only a couple of stops away from all the tourist attractions. We bought a 3 day u-bahn pass and got good use out of it. It was very convenient.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Motel One Wien Westbahnhof

Address: Europaplatz 3, Vienna 1150, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #72 of 365 Hotels in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Motel One Wien Westbahnhof 3*
Number of rooms: 438
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