I've stayed in this hotel a total of 34 days during four visits from 2008, each one during the winter. The hotel is located in a mixed residential-business neighborhood about 15 minutes by tram (Schottentor-Grinzing, #38) from the downtown Ring and about 3 minutes from Grinzing. There is limited restaurant availability near the hotel. It has an excellent konditorei (Oberlaa) off the right side of the lobby and a barely adequate restaurant (Zum Klement) off the left. The food is okay, but the selections are substantially more limited than the menu indicates. If you're not particular and need to eat fast, there is a McDonald's immediately around the corner by the tram stop. There is a full service grocery store immediately adjacent to the hotel with an excellent selection of fresh fruit, other groceries, wine and beer. (Unless you have a cork screw, buy screw top wine because there is no corkscrew in the room.) In addition to the tram stop, the 39A bus stops immediately adjacent to the hotel, the S-bahn station is one tram stop toward town, and a U-bahn station can be reached from 2 tram stops toward town. Since I am coming to Vienna on business mostly and am working from about 8AM until 7PM and am not driving, I am unfamiliar with the parking facilities or any exercise facilities the hotel has and can't evaluate them.
You can book rooms with or without breakfast. If you eat breakfast "a la carte" it will cost 15 euros. The breakfast offers plenty of variety to meet a wide set of taste and the quality is very good. The breakfast room is open between 6:30 and 10 from Monday through Saturday and the selections of meats, cheese, and vegetables can get a bit thin after 9:30.
If you are staying for an extended period, you can book rooms at an "apartment" rate which is somewhat lower than the regular rate. In return, the hotel will only clean the room twice a week. I have done that, and for me, the savings are worth it.
Most of the rooms in which I've stayed have a built in refrigerator together with an electric stove and also an electric teapot. There is a limited amount of complimentary tea and coffee and the hotel provides one complimentary bottle of beer and water per day during your stay. There is also wireless internet available free for one hour per day--not in total, but for up to one hour after you've logged on or any lesser time until you log off. Anything beyond this single use is charged. 15 minutes cost .90 euros and a week costs 30 euros with various categories in between. During this recent trip I stayed in two different rooms and in one, the wireless worked okay and in the other it was no faster than dial-up. Also, it will accommodate only a limited number of users simultaneously, so you might have to wait sometimes in order to be able to log on.
The rooms have plenty of closet, shelf and drawer space. The lighting is good and there is a desk for convenient use of laptops, etc. The beds are somewhat hard, but don't sag. In the winter, the one downside is that the heat is quite hard to control, particularly to keep the room from getting too hot during the night. Each of the rooms have windows or doors that open (some onto a balcony), but that makes termperature control a rather widely fluctuating target.
The bathrooms are laid out well and the showers have good pressure, temperature control, and volume. Unless you bring other products along, prepare to wash with liquid shampoo from squeeze bottles mounted by the sink and shower. Make sure that there is soap in them when you check into the room.
The front desk staff are helpful, knowledgable, and readily available.
This hotel caters to tour buses and athletic teams, so if you need to eat breakfast quickly, find out what time the tour participants are likely to eat so you can avoid the rush.
As I said, I've stayed hear many days over four years. Over that time my experience with the hotel has not varied. It's added some amenities (a free beer and an hour of internet daily) while the service, cleanliness, etc. has remained pretty much the same. I have not been surprised about anything during these past four years. If anything needed attention, the staff say to it quickly.
Rooms facing the street are a bit noisier, particularly if the windows are open.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.