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“Well-designed rooms” 5 of 5 stars
Review of Hilton Vienna

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Hilton Vienna
5.0 of 5 Hotel   |   Am Stadtpark 1, Vienna 1030, Austria   |  
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Ranked #78 of 369 hotels in Vienna
Reston VA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Well-designed rooms”
5 of 5 stars Reviewed November 30, 2012

We stayed at this Hilton over the long Thanksgiving weekend. The people, from the front desk to the concierge to the waiters, are incredibly nice and helpful. Everyone speaks English, so that makes it very easy. Our room was basic, but we soon discovered it was very well-designed - very comfortable beds and pillows, closets with automatic lights, terrific desk set up. The two of us were very comfortable there for 4 1/2 days. The lobby is clean, large, and gorgeous and full of amazing art. The hallways do look a little shabby, but the rooms are very nice and clean. You can even open your window. The restaurant is very good, but expensive, and the menu is a bit limited. But you will spend most of your time in the city. The location is superb - you can walk to pretty much anywhere in central Vienna, and, if when you get tired, the convenient tram is only a block from the hotel. Ask the concierge for a map of the tram - there are only 3 or 4 lines, but it helps if you know in advance what's what.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteldirektor, Manager at Hilton Vienna, responded to this review, December 3, 2012
Dear Guest,

Thank you very much for your great review of your recent stay at the Hilton Vienna.

I was thrilled to read that you very much enjoyed your stay with us and that you appreciated the friendliness of our staff and our interior.

With its short walking distance to the city centre and to the Stephan’s Cathedral and the location at downtown Stadtpark, our hotels location is a main asset and I was pleased to read that you enjoyed it as well.

Thank you once again for your time and I truly hope to have the pleasure of welcoming you back again soon.

Best regards,
Hilton Vienna

Ronald Diesenreiter
Hotel Manager
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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Eckernforde, Germany
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 29, 2012

For a business trip (and probably also for tourists) to Vienna this hotel is top, located only 200m from the central district (1. Bezirk). Very professional check-in and out, very good breakfast service and quality, Just a walk acorss the road to the direct airport train C.A.T. The rooms are well equipped, the beds, carpets and pillows of high standard. No complaints or suggestions for improvement at all.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradley Beach, NJ
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed November 28, 2012

Staff was helpful from the minute we arrived, clean hotel close to everything we wanted yet far enough away for some peace and quiet. Small executive lounge but well stocked. The Christmass market at night is something that you should not pass up on

Room Tip: We used points for this room
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greencastle, Indiana
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 27, 2012

I truly enjoyed my overnight at the Vienna Hilton. As a Hilton Gold member I received an upgrade to the Executive floor, and enjoyed the awesome Executive Lounge. The room was very modern, comfortable and had an excellent view of the city. The only caution I would offer is the car rate to the airport is a little steep at 40 Euros (posted rate - cash preferred), and it takes about 30 minutes even though you can see the airport tower from the hotel's upper floors. Mini bar prices are also pretty steep so just be aware before taking anything out of the electronically monitored mini bar (Diet Coke 5 Euros). I did take advantaqe of room service, and had an excellent meal & service. I would highly recommend this property if travelling to Vienna for business or pleasure.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wodonga, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 26, 2012

After arriving at Hotel Stephanie in Vienna which was pre-booked we were told that we had no booking very rude front desk man sent us down to their 'sister hotel' down the road who were very helpful but could not accomodate us for a week but kindly phoned the Hilton for us (general Hilton customers) and we were accomodated without problem. The hotel was one of the better Hiltons in Europe we could not fault the service, staff, executive lounge and 6pm drinks and nibbles, room, housekeeping ect. The schnitzel in the hotel eatery was the best! Hilton is centrally located to shops, park across road, trams, ect... We would not hesitate to return and can highly recommend.

Room Tip: Standard room you can purchase for an extra amount per night access to Executive lounge we were able...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteldirektor, Manager at Hilton Vienna, responded to this review, November 27, 2012
Dear Madame,

Thank you very much for your kind words about your recent stay at the Hilton Vienna.

With pleasure I read that you enjoyed your stay with us and very much appreciated our location, our great food and the friendliness of our staff.

Dear Madame, we highly value your opinion as a loyal guest and I thank you sincerely for the time taken to share your comments with me.

I truly hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Hilton Vienna

Ronald Diesenreiter
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
239 reviews 239 reviews
57 hotel reviews
Reviews in 146 cities Reviews in 146 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed November 21, 2012

We were going to use points for this stay but when the rate dropped to 125 Euro for the night we wanted we decided to just pay for the stay instead. As Gold Honours I received an upgrade room on the executive floor with lounge access. The room was very nice and modern with a great view towards Stephansdom. As we have stayed at this property previously I can say the lounge is consistently great with good food and drinks until 8:30pm. Breakfast is also very good. Staff at check-in and in the lounge were professional and courteous. The location of this hotel on Stadtpark 1 is very central located and within walking distance to great restaurants.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteldirektor, Manager at Hilton Vienna, responded to this review, November 22, 2012
Dear Madame,

Thank you very much for your kind words about your recent stay at the Hilton Vienna.

I was glad to read that you enjoyed your stay with us and very much appreciated our location, our great food and the friendliness of our staff.

Dear Madame, we highly value your opinion as a loyal guest and a VIP HHonors member and I thank you sincerely for the time taken to share your comments with me.

I truly hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Hilton Vienna

Ronald Diesenreiter
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
68 reviews 68 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 21, 2012

The Hilton Vienna is "on it's game".....Superb Service! Being a Diamond Club Member, I received an upgrade to a corner suite, with an amazing view of Vienna.
The Executive Lounge was superb, great service, and breakfasts, snacks, and drinks.
Enjoyed the Lobby Bar, again, great service. Had Dinner in the Bar, (presented without any problem), from the restaurant, and the food was amazing.
Excellent location!
Thanks to all the staff who made our 25th anniversary stay so, very comfortable and nice.

Room Tip: Rooms facing Stadtpark are SUPER! Great views, and Light!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteldirektor, Manager at Hilton Vienna, responded to this review, November 22, 2012
Dear Sir,

Thank you so much for the outstanding review of your stay with us.

What a pleasure to read that our facilities and services met your expectations and that you enjoyed our location. Furthermore, I was thrilled to find out that we made your 25th anniversary so special.
I will be sure to share your positive feedback with the entire team.

I am very much looking forward to welcome you back to the Hilton Vienna in the near future.

Best regards,
Hilton Vienna

Ronald Diesenreiter
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Vienna

Address: Am Stadtpark 1, Vienna 1030, Austria
Phone Number:
Location: Austria > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#46 Family Hotel in Vienna
#48 Business Hotel in Vienna
#56 Romantic Hotel in Vienna
#56 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Vienna 5*
Official Description (provided by the hotel):
Featuring contemporary decor, the award-winning Hilton Vienna hotel is one of Austria’s premier hotels. Set in the heart of Vienna, the hotel is just 16 minutes from Vienna International Airport by the city airport train. The main sights and most fashionable shopping streets are within walking distance.Relax in our comfortable guest rooms and enjoy a high standard of amenities. Located on the higher floors of the hotel, the Executive rooms offer breathtaking views over Vienna and exclusive Executive Lounge access with complimentary continental breakfast, drinks and snacks. Upgrade to a bright suite for extra space and excellent views from the private balcony. Try innovative Austrian cuisine on the alfresco terrace of S'PARKS restaurant or enjoy Austrian wines and Viennese coffees at the Lobby Bar & Lounge at this Vienna hotel. Work out in the well-equipped gym or unwind in the sauna, steam bath and relaxation area. ... more   less 
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Also Known As:
Hilton Vienna Hotel Vienna
Hilton International Vienna
Vienna Hilton International

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