We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous Front Desk Staff!” 4 of 5 stars
Review of Savoy Hotel Vienna

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Savoy Hotel Vienna to your Saves list
Savoy Hotel Vienna
3.0 of 5 Hotel   |   Lindengasse 12, Vienna 1070, Austria (Neubau)   |  
Hotel amenities
Ranked #111 of 364 Hotels in Vienna
maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Fabulous Front Desk Staff!”
4 of 5 stars Reviewed March 27, 2008

My friend and I stayed at this hotel as part of a package to Vienna, Prague and Budapest through Austrian Airlines. Of the three cities, this was the best hotel location...and the overall best hotel experience.

One of the front desk staff, Andrea Reinfeldt, was REALLY awesome! She answered all our random questions about Vienna in general and took the time to help us decipher the train schedule for the trip we were taking to Budapest in the next couple of days. Her friendliness and helpfulness really enhanced our Vienna experience.

As mentioned in another review...there are a bunch of steps you have to climb before you get to the main level. But after that initial hurdle things are good. Our room was really cute. Looked like a little apartment and even had a workding doorbell. The location is convenient...just a block away from a main shopping drag, Mariahilfer Strasse.

All in all, a good hotel, competent staff and good location.

Stayed March 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

216 reviews from our community

Traveler rating
    82
    98
    30
    3
    3
See reviews for
37
85
33
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Prague
1 review
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 5, 2008

It is a small lovely hotel within walking distance from the Museums Quarter and other attractions in the center. The staff is very polite and helpful. As for the breakfast room, it is very small but cosy. The food was very good, especially their yogurt.
I would definitely recommend this hotel for a short stay .

  • Stayed February 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario - Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 2, 2008

The first time I stayed at the Hotel Savoy was in December 2005 with my mother. We have once again returned to this charming hotel but this time with my whole family. We stayed in the hotel from December 26, 2007 to January 1, 2008 and as usual, we stayed in traditional Viennese rooms. My mother and I stayed in room #43 and my sister, brother-in-law and niece stayed in room #45. In each room, I ordered a fruit basket that cost me $15 Euros each ($22 Canadian) and a box of chocolates for my niece (same price). The fruit baskets were huge with several delicious items i.e. Apples, Avocadoes, Bananas, Pears etc. The breakfast room is still beautiful and since it is small it has a very cozy atmosphere. The price of our rooms included buffet breakfast and as usual there are many wonderful items to choose from i.e. Cereals, Cold Cuts, Eggs, Yogurt etc. For drinks they have Coffee, Hot Chocolate, Tea, several tasty juices not to mention mineral water. They have different breads that they bring to your table in a breadbasket.

Once again, the hotel and service is excellent, in fact the same staff are still there!! Through the staff, we purchased tickets to “Concert in Mozart's House” where Mozart played and worked. The concert was in the “Sala Terrena”, which is known as the oldest concert hall in Vienna and is a small but beautiful room with its many frescos. The music is played by a small quartet made up of 4 people who one can clearly see that they enjoy playing Mozart’s music. In fact, my niece who is nine years old brought her stuffed dog all dressed up to the concert and you could see his head pop up from her sweater and the group playing were trying not to laugh as they thought that was really cute!

Although, there are currently renovating in front of the hotel, our rooms were very quiet and you could not hear any noise coming from the construction. As well, the view from our rooms was not in direct contact with the construction going on. The hotel is in a great location to many major sights and you can walk to many of them. Although, it was rather cold we took the metro/subway that was located in front of our hotel to our places of interest.

On December 31, 2007 staff were handing out bottles of Champagne to some of the rooms. My family and I thought that was a lovely touch and we could not wait to break open the bottles! Not to mention that on January 1, 2008 they served everybody a glass of champagne during breakfast with food items i.e. salmon.

P.S. The next time we go back my mother and I, which we are hoping to do so in the summer of 2009 to see the lovely gardens of the various Palaces, we will definitely stay in this hotel. I would definitely recommend this hotel time and time again!!!

Sincerely,
Catherine TB

  • Liked — The Viennese style rooms and the service
  • Disliked — N/A
  • Stayed December 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio, USA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 12, 2007

We look for small hotels. This small hotel was a good buy. We came into Vienna by train and had no problem getting there following their instructions, using public transportation. Easy walk to district 1. My wife loved the decor and the bath.

  • Liked — Decor
  • Disliked — breakfast area too small, otherwise food was fine.
  • Stayed July 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
125 reviews 125 reviews
85 hotel reviews
Reviews in 71 cities Reviews in 71 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed May 3, 2007

Most of the reviews for the Savoy have been very positive. Overall, we also had a positive experience. The hotel staff are extremely friendly and speak excellent English. The hotel is clean and located very near most of the major 'tourist' attractions. There are two primary downsides to this hotel: 1) the beds are very hard and can actually disrupt your sleep 2) there is construction work going on across the street and while they do not work on the weekends, there is extremely loud activity starting at 6:30am on weekdays.

Also, unless I missed it, you have to take two flights of stairs to enter the hotel as the elevator only works once you reach the lobby.

  • Liked — proximity to attractions
  • Disliked — beds and construction noise
  • Stayed April 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nantucket
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 22, 2007

My wife and I just returned from our first visit to Vienna where we spent four nights at the Savoy.

A pleasant, clean, small hotel in a very convenient location within easy walking distance of the museum district, Mariahilfer Strasse (a major shopping venue), and metro station (very easy to use). Good "locals" restaurants and bars nearby. Quiet, side street neighborhood with the caution that an empty lot directly across from the hotel is being prepped for a construction project.

Attentive and friendly staff--our thanks to Claudia and the ladies manning the always well stocked breakfast room.

Arrival and departure were without incident.

  • Stayed April 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaga, Spain
Top Contributor
82 reviews 82 reviews
48 hotel reviews
Reviews in 50 cities Reviews in 50 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 25, 2007

Stayed for three nights, very good location about ten minutes to center, very clean hotel with helpful friendly staff, breakfast usual buffet with most things and a nice touch that every morning on your table is a daily news sheet with weather for day and suggestions of "whats on " . Very safe area and easy parking, all round good value, I use a lot of hotels and would definately return to this one when visiting the beutiful city of Vienna, go for it you wont be disapointed !!!!

  • Liked — Location
  • Stayed March 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Savoy Hotel Vienna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Savoy Hotel Vienna

Address: Lindengasse 12, Vienna 1070, Austria
Location: Austria > Vienna Region > Vienna > Neubau
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #111 of 364 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Savoy Hotel Vienna 3*
Number of rooms: 42
Official Description (provided by the hotel):
The Hotel Savoy is one of the nicest privately owned properties in Vienna, well known for its elegant well proportioned rooms, it central location and for its friendly staff. The rooms at Hotel Savoy are very spacious and comprise of an anteroom, private Bathroom and WC and are equipped with room safe, telephone, Cable TV, radio hair dryer, free internet access via wireless lan and mini bar. The Hotel Savoy is located close to the city centre of Vienna. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Priceline, Despegar.com, Agoda and Hotels.com so you can book your Savoy Hotel Vienna reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Vienna Savoy Hotel

Owners: What's your side of the story?

If you own or manage Savoy Hotel Vienna, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.