We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Graben Great Value” 5 of 5 stars
Review of Graben Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Graben Hotel to your Saves list
Graben Hotel
4.0 of 5 Hotel   |   Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria (Innere Stadt)   |  
Hotel amenities
Ranked #95 of 363 Hotels in Vienna
Sydney, Australia
Top Contributor
100 reviews 100 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
28 helpful votes 28 helpful votes
“Graben Great Value”
5 of 5 stars Reviewed yesterday NEW

Located just off the Graben Plaza this Hotel is great value. Friendly helpful staff, speedy lift, free internet , clean, comfortable , nice bright bathroom and period furniture in modern well equiped rooms. Recommended

Room Tip: Ask for a room with a view.
See more room tips
  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

383 reviews from our community

Traveler rating
    116
    176
    50
    22
    19
See reviews for
51
128
55
37
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Valletta, Malta
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A 4 star hotel that could easily be a 3 star - but the location is definitely 4 star and we've stayed there on 2 separate visits so.....

It's immaculately clean and the breakfasts are good.

On the downside, it's small and the pillows are uncomfortable.

However, all in all, a handy hotel, brilliantly situated in the heart of Vienna. Definitely no taxi

Room Tip: Top rooms are extremely quiet.
See more room tips
  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Tunbridge Wells, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a deluxe room which was spacious, with lovely high ceilings and chandelier light. Could not fault the friendly staff, and wonderful location in the heart of Vienna. Generous breakfast included in our rate was worth it. Twin beds were a bit creaky, and the separate toilet next to the bathroom did not have a basin. However I would definitely stay again as when in Vienna, the grandiosity of the city merits a charming hotel experience.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review, 2 weeks ago
Dear Guest,
Thank you for your lovely feedback on TripAdvisor. We are happy to read that you enjoyed your stay at Graben Hotel and that you appreciated our services. Thank you for mentioning the wonderful location, the generous breakfast and the friendly staff 
Looking forwards to your return visit.
Best regards from Vienna
Your family Kremslehner and the Graben team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one old charm hotel in the very heart of Vienna. I agree that the the rooms and bathrooms are on small side, but such hotels are keepers of special character and atmosphere inherent to each Europian capital, that is why I prefer them to concrete-glass faceless international chain hotels. Fancy staying at the hotel who's guest once was Franz Kafka? The hotel is very cosy, sparkling clean, the staff most effective and friendly, special thanks to desk clerk Amir Makhmud for many things, especially surprise Birthday cake - he spared no efforts to make our stay very special. The hotel has very nice Italian Trattoria San Stefano, where solid breakfast is served in the morning. All above said plus unbeatable location together with reasonable pricing makes this hotel very attractive place to stay, so I recommend it very much

  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review, 2 weeks ago
Dear Guest,

thank you for your really nice review after your stay at Graben Hotel. We are very happy to read we could exceed your expectations and that you had a lovely stay in in our house. We are proud of our old Viennese style with the modern amenities and we are glad, that the people like it.

Looking forward to welcoming you again!

Best regards from Vienna
Your family Kremslehner on behalf of the Graben team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Graben Hotel for a mid week brake in Vienna. On first impression the hotel does not look like a 4 star one. The reception area is small and unimpressive and the room was very basic but very clean and reasonable size.How ever the position is superb and if you are not after the "Old Vienna" atmosphere of some of the larger and older one in the area(at well over 3 times the price then this is the hotel for you. St Stephen cathedral is only 50 meters away and the opera not even 10 minutes walk. Lots of restaurants and shops around. The Italian restaurant of the hotel is surprising good and extremely reasonably priced. The breakfast is fabulous, huge and the service is really great and friendly.All in all it makes for a great,break in the center of Vienna..

Room Tip: I would suggest a room on the higher floors in the summer as the street outside would be busy and ,p...
See more room tips
  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review, 3 weeks ago
Dear guest!
Thank you for sharing your impressions of Vienna and our Graben Hotel on tripadvisor. We are very happy to hear that you enjoyed your stay with us and that you liked our breakfast choice and that you also visited our in-house Trattoria Santo Stefano. Please recommend us to your family and friends. We are looking forward to having you soon again with us!
Your Kremslehner family on behalf of the Graben team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Graben is a very nice hotel and includes breakfast. The room was clean and quiet, but a bit small. We had to put the suitcase in front of the door as there was nowhere else to put it. The breakfast had a nice spread of deli meats, sweet and savory breads, assorted juices, fruit, eggs, and a hot meat. We tended to use the lift more then we usually do as we were on the top/7th floor. The concierge service was very helpful in giving recommendations and getting us restaurant reservations. Location was super convenient as it was only about 250 meters from Stephensdom.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review, 4 weeks ago
Dear Guest!
Thank you for your nice comments on tripadvisor! We are glad that you chose our Graben Hotel for your recent visit to Vienna. Next time we will store your luggage for you - please just contact our front office team and they will be delighted to help you.
We would be very happy to have you soon with us again.
Greetings from Vienna, your Family Kremslehner and the Graben team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights at the graben as a suprise for my wife's birthday, very good central location. Room was small basic, very clean, warm and very very quiet (36) breakfast was included and was typical continental style, plenty to choose from, couple of warm bits, eggs, bacon, sausage rest was cheeses meats breads salad cakes plenty of tea and coffee.
€45 euro taxi ride from airport.
Great Christmas markets, tons of history, we enjoyed our stay, and as long as your not paying through the nose the Graben is a comfortable budget hotel!

  • Stayed November 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review, 4 weeks ago
Dear Guest!
Thank you for staying at our Graben Hotel and for sharing your experiences with others! We are delighted to hear that you enjoyed your stay with us and would be very happy if you would recommend our Hotel to Family and friends.
Greetings from Vienna, your Family Kremslehner on behalf of the Graben team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Graben Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Graben Hotel

Address: Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#69 Luxury Hotel in Vienna
#71 Family Hotel in Vienna
#80 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Graben Hotel 4*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Cheap Tickets, HotelTravel.com, getaroom.com, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Graben Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Graben Hotel Vienna

Owners: What's your side of the story?

If you own or manage Graben Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.