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“warning: check your bank statement” 1 of 5 stars
Review of NH Danube City

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NH Danube City
4.0 of 5 Hotel   |   Wagramer Strasse 21, Vienna 1220, Austria (Kaisermühlen)   |  
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€15 for your next stay
Ranked #109 of 363 Hotels in Vienna
GreenLeadersSilver level
Aberdeen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“warning: check your bank statement”
1 of 5 stars Reviewed January 28, 2013

I thought this a nice hotel : right up until they charged my credit card for £80 - three months later. Fortunately, my bank spotted the overseas transaction and flagged it as potentially fraudulent. I telephoned the hotel, but could speak only to a receptionist who couldn't help. I emailed the hotel and the hotel group with details of the transaction, but received no reply. The bank's fraud protection people re-credited my account, replaced my card. I've heard nothing more. But I would avoid this hotel chain, and if you are already there - use only cash. Whatever you do, do not give them a card. They didn't respond at all to my concerns, so I can only conclude this was not an error. And in light of that, who knows how many times has this happened? Beware!

Stayed October 2012, traveled on business
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465 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 25, 2013

Although not in the centre of the touristic Vienna, it is located right next to the UN offices and there is an excellent Metro that has a stop a couple of blocks away from the hotel, it takes you less than ten minutes to arrive to the Ringstrasse area. The hotel facilities are very very good. The rooms are clean, quite spacious by european standards, and the breakfast buffet is quite nice as well. The price is affordable and we really were comfortable there.

Room Tip: Ask for a high floor room so you can have a nice view of downtown and its surroundings
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2013

I stayed here whilst on business recently. Good hotel with nice reception area and small bar. Room was really good, clean, modern and pretty big too. Not too much of an outlook, but you could see into the old town in the distance on mornings when it wasn't fog bound!!Travelled into Vienna old town at night from the local metro stop just at the back of the hotel. As you would expect of the Austrian's metro works well, always on time and clean!! Vienna is a beautiful city and I'd love to return with my wife for a longer stay. I would stay at the NH Danube again as I"m sure it will be half the price of places nearer to old town, and was no trouble getting about on metro. Great stay.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bray, Ireland
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 28, 2012 via mobile

My regular hotel in Vienna as it is affordable, clean rooms, good wifi and welcoming staff. A little bit out of the way but as taxis are common and reasonably priced there is no issue getting to and from city centre and airport.

Stayed November 2012, traveled on business
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uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 18, 2012

OK for a business trip.
Nothing much to commend or complain about with this one. Just average really.
Nothing at all in the surrounding area - metro only 5 min walk and then another 5 mins or so into town

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 13, 2012

Clean room, but poor breakfast, unfriendly staff, cold atmosphere.
I have a problem with returning my guarantee money from my card. I must go to the bank to solve this isue.
I don't recomend this hotel, I am sure I'll not use it in the future. Be very carefull with your guaranee money.
The hotel is not far away from the metro station, but is a very strange area yau have to walk in order to reach the subway.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with fru.pl

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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 19, 2012

This hotel was great! The room was very large, the bathroom was great and both were extremely clean. Although somewhat far from the city centre, the subway station was quite close and very easy to use; it took about 10 minutes to get into the city. All of the staff were very helpful and friendly, especially those at the front desk and bar. The breakfast was fine, however, during the week it was a zoo in the restaurant due to the number of business travellers. The set up around the buffet needs to be reconfgured since there is NO room to move!! The aisle has room for maybe 2 people and when there are about 30 trying to get something all at once, including the staff, it does not work! Aside from that, I really enjoyed this hotel and would stay there again. It is also within a 15 minute walk to an amazing and huge mall with excellent stores which was definitely worth going to.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Danube City

Address: Wagramer Strasse 21, Vienna 1220, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Kaisermühlen
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Vienna
#24 Best Value Hotel in Vienna
#55 Business Hotel in Vienna
#79 Luxury Hotel in Vienna
#86 Romantic Hotel in Vienna
#100 Family Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Danube City 4*
Number of rooms: 252
Official Description (provided by the hotel):
Stylish Ambience, excellent food, modern technical equipment and comfort are just some of the distinctive hallmarks of NH Danube City in Vienna. ... more   less 
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Also Known As:
Nh Danube City Vienna
Nh Danube City Hotel Vienna

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