Totally unacceptable stay, not compatible with BEST WESTERN name.
Could not get the dinner at the restaurant,only drink, because they had not a chef.(not hotel guests problem). The room was not cleaned enough- the lid of the empty shampoo bottle was left and the switches of electricity was dusty. But the worst experience was with the breakfast: at 6.30 a.m. there was not even coffee made, nothing to eat at all, only 3 days old bread only OK for toasting. Fresh bread was delivered at 7.30, when I was already checking out. I went to the breakfast at 6.30am in case to avoid Vienna traffic jam, but I left breakfast room without breakfast because of lack of food.
From Hotel"s webpage: We serve our guests different sorts of coffee, tea and chocolate.Typical Viennes cakes like "Sachertorte", "Apfelstrudel" and
daily fresh pancakes.You also find a choice of warm and cold
sausages, healthy fruits, juices and a wide range of
special dark breda and rolls."
NOTHING of mentioned was available from 6.30-7.30am. I left the hotel very, very dissapointed and will NEVER come back and will suggest my friends not to stay at this hotel. Nothing of BEST WESTERN standarts ..... and surely not 4 star hotel, 2 stars maximum. So I left Vienna without trying famous Sachartorte.....Still angry....
Wireless was also a disaster......slower than snail....
- Official Description (provided by the hotel):
- Best Western Hotel Reither offers genuine traditional Austrian hospitality. Family Heydari runs the hotel since may 2010.Constant improvements and renovations have made our house into what it is today - quality 4-star hotel with all modern comforts to meet the demands of a discerning city traveller.Our hotel is located between Karlsplatz and the Schönbrunn Palace. Just one step to the famous musical theatre "Raimundtheater".The historical old town of Vienna with the St. Stephan Cathedral, the Vienna Opera, the Spanish Riding School, the famous museums and the Palace of Schönbrunn are within 10 minutes (by underground).Our rooms are tastefully decorated and have been partially renovated in 2005.A majority of our rooms are non smoking rooms. Our guests have the choice between normal single rooms, double rooms, small suites or family apartments for 5 persons.All rooms are equipped with bathroom and separate toilet, minibar, SAT-TV, safe, desk, wireless LAN. On the walls of the room you will find pictures of a young artist, which gives each room a personal touch.You will feel right at home here. Take our word for it. Welcome at the Best Western Hotel Reither in Vienna! ... more less
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- Also Known As:
- Best Western Vienna
- Vienna Best Western