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“Good basic hotel in great location” 4 of 5 stars
Review of Hotel Ibis Wien Messe

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Hotel Ibis Wien Messe
3.0 of 5 Hotel   |   Lassallestrasse 7A, Vienna 1020, Austria (Leopoldstadt)   |  
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Ranked #125 of 365 Hotels in Vienna
UK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Good basic hotel in great location”
4 of 5 stars Reviewed October 7, 2009

I stayed at the Ibis to attend a conference at the Messe Wien. As a result, the price was extortionate – EUR89 for a single, EUR113 double, but have read it’s normally much more economical than this.

The hotel is about ½ hour’s taxi ride from the airport, and cost EUR40 in taxi fare. It is possible to get there more economically by taking the CAT train from Vienna International airport to Landstrasse (½ hour), then the metro line U3 directly to Westbanhof (6 stops). From Westbanhof, it is just 5 minutes’ walk to the hotel, or you can take the tram which stops directly in front of the hotel.

The Ibis is situated on a main road, just a few minutes away from the Mariahilf strasse shopping area. As already commented on by other reviewers, checking in was a quick and painless process. The Reception staff are plenty, prompt and helpful, and it was never necessary to queue for very long. There is a large lobby area with internet and toilet facilities, and a spacious secure luggage room where you could leave luggage for as long as you like if you need to check out early and have a late flight.

I was not given much information about how to get around etc., but there were plenty of maps and guides, and it did not take long to suss out the Metro system. I had brought along ‘Top 10 Vienna’, which was a mine of useful practical information in very compact readable form.

The rooms are basic, but clean and functional. The single bed was quite narrow, with only one pillow and a thin quilt, but these were sufficient. No fridge, safe, kettle or tea / coffee were provided. The bathroom was quite small, and only 2 large rough towels were provided, no face towels. Nor were there any of the usual niceties such as toiletries, shower cap. Instead there was a wall dispenser containing shower gel / shampoo. There was a hairdryer, however. The shower pressure was excellent, as was water temperature control.

The room was air-conditioned, but only from 7am – 10pm, and there was little control over room temperature. Even though I visited Vienna in early October, the room still became very stuffy when the AC went off, and I had to ask for a fan (thanks to a previous reviewer’s helpful tip, I knew this was available on request!). I do wonder what it will be like in the summer, and whether AC will still be turned off at night. Opening the window was not really an option, due to the traffic noise from the roads. It was very quiet when the window was closed, however, so noise was not really a problem (I was on the 3rd floor).

Breakfast was from 6 – 10am and was plentiful, as were seating places. There was a good selection of cold meat, fruit and fruit salad, yogurt, bread, scrambled eggs and turkey hot dogs. Breakfast was included in the EUR89 I paid for a single room, but otherwise there are plenty of other good eating places including at the Westbanhof station, where 2 small quite expensive supermarkets could also be found.

As already mentioned above & by other reviewers, the Ibis is in a fantastic location, just a few minutes away from the Westbanhof station, through which lines U3 & U6 run. Museum quarters are 4 stops away. And Stephansplatz (Mozart house, Hofburg palace & Stephansdom cathedral) is 5 stops away on the U3. The metro system in Vienna is so fantastically fast it took only 20 minutes to reach my conference venue, even though this looks like it is at the other end of Vienna and involved 9 stops & one line change to get there. The area around the hotel itself feels safe and cheerful, with plenty to offer on those days you do not feel like sightseeing.

Overall I had a positive experience staying at the Ibis, and would be happy to stay again, but will need to check whether air conditioning is turned off at night in the summer!

  • Stayed October 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pease Pottage, West Sussex, UK
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 1, 2009

I stayed here earlier in September for an International conference at the conference centre (walking distance from the hotel). It is very middle of the road in terms of hotel quality. The rooms are pretty spartan (no drawers, an open wardrobe - i.e. shelves and a rail!). The bed is surprisingly comfortable, bearing in what it looks like. The shower is also very good.
The breakfast was pretty good all things considered, however, the snacks we ordered from the bar when we arrived were appalling and not recommended - possibly because we were told the kitchen was closed, despite the 'menus' (I use that term in the loosest sense!) clearly saying 24hr snacks - I think they were cooked by the receptionist!
The area the hotel is in is a bit rundown generally but seemed safe even at night. There is an underground a couple of minutes walk, and is only a couple of stops down to the city centre.
The Prater park is round the corner and is an odd mix of fairground rides (some of them exceedingly 'white knuckle'!), restaurants, and gardens. I didn't go on any of the rides because they were pretty expensive.
All in all, this hotel's OK as an inexpensive way of staying relatively close to the centre of Vienna.

  • Stayed September 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 26, 2009

I have stayed at this hotel on numerous occasions over the past decade. However, the last time I stayed there the area had become markedly seedier. There were warnings placed all over the lobby to tell guests about possible pick pockets and petty theft. Saw seedy individuals in the lobby, and they were also stationed on the side of the hotel that was on the way to the train station to scope out unsuspecting travelers. I was approached by a hostile man speaking German as we waited for the tram, and heard of suspected drug dealing. On the other side of the street nearby are some less-than-reputable establishments.

It is very close to both Mariahilfer (the main shopping street) and within easy walking distance to the train station. The bathrooms are on the small side, but the views make up for it. If you stay here think a budget Red Roof Inn (same company). There are free drinks available in the lobby, and they have a good and secure system available for storing luggage if you wish to leave it after you check out.

It would probably be okay if you are traveling with men in the group, but I was traveling alone with my daughter. On our next trip we have book a room closer to the city center.

  • Stayed March 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chester, United Kingdom
Top Contributor
128 reviews 128 reviews
41 hotel reviews
Reviews in 48 cities Reviews in 48 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 15, 2009

You get the standard Ibis quality, good value, bar, food if you want to be unadventurous and it is easy to get in and out of central Vienna. We used for the World Masters rowing and it is very convenient for access to the Danube. Hire a bike and explore. The Prater is just ten minues walk, and a good place to eat in the summer.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Top Contributor
54 reviews 54 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 18, 2009

This hotel has great access to public transportation right into Vienna's heart. It is located in a quiet suburb with some great shops in the vicinity. My wife had an evening gown made at a corner shop at a fantastic rate.

The hotel is one of the best we have seen from Ibis and is defenitely worth its money.

  • Stayed November 2006, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Prague
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 1, 2009

The service was incredible - pleasant, courteous, very fast and very helpful. We had noisy neighbours in the middle of the night, but I rang the front desk and not only did staff come upstairs immediately to ask them to be quiet, staff also apologised on their behalf and offered us to move rooms immediately. They were great about giving directions and calling for taxis as well - top marks for service. The rooms were basic but clean, but the location is great - right by a metro stop, very close to a train station, and at the end of one of Vienna's main shopping streets. Slightly cheaper than staying right in the centre of town, but it's so convenient - great value for money. While I wouldn't recommend paying for the breakfast (overpriced for what you get) there are some great little restaurants just up the street that are more reasonably priced. If you walk out the front door and turn to the right, in the block past the bridal dress shop there is a little restaurant on the corner in a v-shaped building - try it, it does great food!

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2009

Overall this hotel is great value for money. Upon arrival, we were greeted by an entire coach party checking in in the lobby. They were all processed in about 10 minutes. The rooms are a fair size, a big double bed and a new shower room, which was a bit on the small size. Beware tho, the aircon operates from a central system, which gets turned off at 2200, but when we said our room was a bit hot, they sent a fan up in 10 minutes. If your a light sleeper, we could here a slight bit of noise from the road outside, but ask for a room out the back, problem solved! We stayed on the 12th of 13 floors, which gave us great views. The hotel location is ok, 3 different tube lines are within 5 mins walk and a tram stop for lines 6 and 18 right outside, however it's on the edge of the city, the centre is about a 20-30 minute walk.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Ibis Wien Messe

Address: Lassallestrasse 7A, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#83 Family Hotel in Vienna
#92 Business Hotel in Vienna
#123 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Wien Messe 3*
Number of rooms: 158
Official Description (provided by the hotel):
The Ibis Wien Messe Hotel is conveniently located in the center of Vienna, near the Prater. The Reed Messe congress center, Austria Center Vienna, Donauinsel (Danube Island), Praterstern train station, (direct train to Vienna airport) Prater park, UNO City and the center of Vienna can all be reached easily via the U-Bahn. Sporty types can visit the neighboring Donauinsel or the Prater Hauptallee. Whether you're here for business or pleasure, you can start the day with an inexpensive, hearty breakfast.100% non-smoking hotel ... more   less 
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Also Known As:
Ibis Hotel Vienna
Ibis Hotel Wien Mariahilf

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