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“Excellent impression of Ibis Wienn Messe Hotel” 5 of 5 stars
Review of Hotel Ibis Wien Messe

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Hotel Ibis Wien Messe
3.0 of 5 Hotel   |   Lassallestrasse 7A, Vienna 1020, Austria (Leopoldstadt)   |  
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Ranked #125 of 363 Hotels in Vienna
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849 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Munich, Germany
1 review
3 of 5 stars Reviewed November 6, 2012

The hotel is OK but the bed was uncomfortable and the air condition in the room very hard to regulate. It was too cold or too warm and you have permanent the impresion that an air stream is flowing arround you.
Otherwise OK. I you stay there only to sleep, have a shower and a breakfast.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, December 25, 2012
Dear Guest,

Thank you for taking the time to tell us about your experience at the Ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Gerhard Tuschetschläger
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2012

I was pleasantly surprised by this hotel. I booked it as it was close to the Messe (Exhibition Centre), and it was pretty good value.
My expectations were pretty low, but the hotel was much better than I expected. The room was spotlessly clean, the staff were friendly and helpful and the restaurant and breakfast was very good ... so good in fact that I ate there most evenings during my week long stay.
My only criticism really is that the WiFi in my room was very weak, and so kept dropping out, but as it was free, its hard to be too harsh about that.

In summary, a really good hotel, close to the Metro (underground) station with all the facilities you need for a short stay in Vienna.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, December 25, 2012
Dear Guest,

Thank you for taking the time to give us your feedback concerning your stay with us.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Gerhard Tuschetschläger
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 25, 2012

it was not my first visit of this city, i checked couple Accor hotels. i can compare with.
Ibis Messe has really good location, near the metro, if you like to walk - will have great opportunity to do it through nice districts to the centre.
service - normal, the price is good!
I can recommend it.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, December 25, 2012
Dear Guest,

We very much appreciate your comments regarding your stay at the Ibis Wien Messe on Tripadvisor.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very pleased that you enjoyed your stay.

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Gerhard Tuschetschläger
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgrade, Serbia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 25, 2012

We stayed in this hotel for 2 nights during our weekend Vienna tour. Hotel is close to Pratestern and it is easy to reach city center from hotel.
That was our first time in this type of hotel. In the beginning hotel was strange for us, furniture, the look of the room. At the end of our visit we found that it was nice accommodation with an excellent breakfast, kind and helpful stuff.
I would recommend it to visitors of Vienna.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, December 25, 2012
Dear Guest,

Thank you for taking the time to give us your feedback concerning your stay with us.

We are most happy to hear you enjoyed your stay with us and that our crew met up to your expectations! We are very much looking forward welcoming you back soon in our Hotel!

Best regards

Gerhard Tuschetschläger
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Velika Gorica, Croatia
Top Contributor
54 reviews 54 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 19, 2012 via mobile

I've stayed in Hotel Ibis Wien Messe for one night during a business trip. Hotel is all you can expect from a good hotel chain. Nicely designed, helpful and friendly staff, spacious and clean rooms and decent breakfast.
Location near Praterstern is a bit out of narrow city centre, but with a nearby subway you can reach Stephansplatz within 10 minutes.
Overall, Hotel Ibis Wien Messe is very good hotel.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, October 24, 2012
Dear Guest,

We very much appreciate your comments regarding your stay at the Ibis Wien Messe. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Gerhard Tuschetschläger
Manager & Ibis Wien Messe Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
56 reviews 56 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 4, 2012

Although not centrally located, the hotel is only a couple of stops out on the U-Bahn and situated roughly halfway between Praterstern and Vorgartenstrasse stations (less than 5 minutes walk to either). You can buy an inexpensive travel pass for few days.

Ibis hotels seem to have a similar standard everywhere and this hotel is no exception. Our 'Standard' double room was clean and roomy with a comfortable double bed and all the amenities you expect for the price. The view was of a back alley but we weren't staying there to look out the window. The staff were courteous and efficient but they did need a little prompting to offer advice.

Don't make our mistake and confuse this hotel with the Ibis Budget Hotel next door which caused minor panics when they couldn't find our bookings.

Overall an reasonably priced hotel in an otherwise expensive city. We would stay there again.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, October 24, 2012
Dear guest,

We very much appreciate your comments regarding your stay at the Ibis Wien Messe on Tripadvisor.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very pleased that you enjoyed your stay.

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Sincerely,

Gerhard Tuschetschläger
Manager & Ibis Wien Messe Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ibis Wien Messe

Address: Lassallestrasse 7A, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#35 Best Value Hotel in Vienna
#85 Family Hotel in Vienna
#92 Business Hotel in Vienna
#123 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Wien Messe 3*
Number of rooms: 158
Official Description (provided by the hotel):
The Ibis Wien Messe Hotel is conveniently located in the center of Vienna, near the Prater. The Reed Messe congress center, Austria Center Vienna, Donauinsel (Danube Island), Praterstern train station, (direct train to Vienna airport) Prater park, UNO City and the center of Vienna can all be reached easily via the U-Bahn. Sporty types can visit the neighboring Donauinsel or the Prater Hauptallee. Whether you're here for business or pleasure, you can start the day with an inexpensive, hearty breakfast.100% non-smoking hotel ... more   less 
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Also Known As:
Ibis Hotel Vienna
Ibis Hotel Wien Mariahilf

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