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“Mercure Wien City, March 2015” 4 of 5 stars
Review of Mercure Wien City

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Mercure Wien City
4.0 of 5 Hotel   |   Hollandstrasse 3, Vienna 1020, Austria (Leopoldstadt)   |  
Hotel amenities
Ranked #174 of 364 Hotels in Vienna
India
Top Contributor
131 reviews 131 reviews
43 hotel reviews
Reviews in 38 cities Reviews in 38 cities
106 helpful votes 106 helpful votes
“Mercure Wien City, March 2015”
4 of 5 stars Reviewed 1 week ago

We checked in as a group in March, 2015 which is situated in the city center. My room was non-smoking on the 6th. floor. We stayed for two nights and went for walk in the morning and evening in small groups. The room doors are thick, may be for security and sound proof. The best part was that there was also a long bath tub to relax. We enjoyed our breakfast in the hotel as it offered more choice for veg. dishes. Hotel should provide baggage weight machine for guests.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita K, Front Office Manager at Mercure Wien City, responded to this review, 1 week ago
Dear Dranishmadan,

We very much appreciate your comments regarding your stay at the Mercure Wien City. It is always a pleasure to receive positive feedback.

You will be happy to hear, that we meanwhile organized a scale for the luggage.
So, for your next stay and departure we are prepared.

We looking forward to welcome you as soon as possible again.

Best regards

Ronny Seidlitz
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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596 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Perth, Australia
Top Contributor
66 reviews 66 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here and found the location good for a quiet, cost effective hotel. It was only a short walk to get across the river to central Vienna. Will definitely stay here again. The bed was comfy, strange bedding configuration though and the bath came complete with rubber duckie :)

Room Tip: Try the bakery on the corner for great breakfast
See more room tips
  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita K, Front Office Manager at Mercure Wien City, responded to this review, 1 week ago
Dear Lynn B,

first of all, we would like to say thank you to stay in our our hotel and taking time to write a few words about your stay in our house here at Tripadvisor.com.

It is a pleasure to read that you enjoyed your stay and that you will be come again.
Also we are happy that the location fulfill your satisfaction.

We really hope to welcome you again as soon as possible.

Best regards from Vienna

Ronny Seidlitz
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gravesend, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ideally situated for exploring central Vienna, which was 5 minutes stroll across the river. We had a top (7th) floor room, next to the secondary lift (which seemed not to be used, being at the other end of the hotel, furthest away from reception). The room was very quiet, clean and spacious.
Reception / bar staff were friendly and helpful.
Wi-Fi was a bit tricky to access, but it was sorted quickly by reception.
All in all, a good place to stay in terms of comfort, location and value for money and we would happily stay again.
We didn't have breakfast at the hotel, so can't comment on that.
There is a good bakery / café at the corner with the main road, which is great for a cheaper breakfast.

Room Tip: 7th floor seems very quiet.
See more room tips
  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita K, Front Office Manager at Mercure Wien City, responded to this review, 2 weeks ago
Dear MaxB844,

thank you very much for sharing your comments about your stay at Mercure Hotel Vienna City.

It is always a pleasure to receive positive comments.
Especially the fact, that you commented our staff very well. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best regards

Ronny Seidlitz
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Serpukhov, Russia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Next time again Mercure! Very good room and Breakfast. it is not my first stay in Mercure Wien City. In my next business trip i am goint to stay in your hotel.it is located near my HQ in Vienna. Additonalyiu want to say thank you for Russian chanels in TV!

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita K, Front Office Manager at Mercure Wien City, responded to this review, 3 weeks ago
Dear 588alex808,

thank you to submit your review at Tripadvisor.

It is such pleasure to get a nice comment like yours.
We as a international Businesshotel try to offer our guests/ clients an international TV channel.

We looking forward to welcome you as soon as possible again.

Best regards

Ronny Seidlitz
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Close to the center, clean, modern rooms. The corridors seem a bit outdated though.
Room on the 7th floor was quiet, and the drapes made it almost completely dark. Public transportation is 5 mins walking, and Stephansplatz is 10 mins away
Breakfast was not included, but in Vienna there's always a cafe nearby to get your fix!
The staff are incredibly helpful and nice.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita K, Front Office Manager at Mercure Wien City, responded to this review, 3 weeks ago
Dear Wagamama,

thank you for taking time to give us a review at Tripadvisor.

It is always a pleasure to read so nice comments about our staff. You can be assured that we will share your comments with our team.

Also we are happy that you could find a good and dark sleep in our room.

We very hope to welcome you again as soon as possible.

Best regards

Ronny Seidlitz
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived at 08:00 and slept the whole morning after a long flight from Europe. Room was spotless and curtains could close completely for pitch darkness. Clean restrooms, comfortable bed ( a bit on hard side ) and very calm. Room on 5th floor. High quality wifi throughout hotel. Its a Mercure and serves it purpose well.

  • Stayed March 2015, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita K, Front Office Manager at Mercure Wien City, responded to this review, 3 weeks ago
Dear Manoon Antoine,

thanks a lot to give us your review at Tripadvisor.

The regular check in time is 2 p.m.
As soon as possible we check our guests in to make their stay more comfortable. We are happy that we could offer you a room in the morning.

We very hope, to welcome you again as soon as possible.

Best regards

Ronny Seidlitz
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Wien City

Address: Hollandstrasse 3, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#98 Business Hotel in Vienna
#114 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Wien City 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Mercure Wien City Hotel Vienna
Mercure Hotel Wien City
Mercure Hotel Vienna

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