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“Above par hotel with a good location and a great breakfast” 4 of 5 stars
Review of Park Inn by Radisson Uno City Vienna

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Park Inn by Radisson Uno City Vienna
4.0 of 5 Hotel   |   Wagramer Strasse 16 - 18, Vienna 1220, Austria   |  
Hotel amenities
Ranked #81 of 369 hotels in Vienna
Ljubljana, Slovenia
1 review
“Above par hotel with a good location and a great breakfast”
4 of 5 stars Reviewed January 3, 2013

I have stayed in this hotel for 4 nights during the New Year 2013. Its location is right next to the Vienna International centre hence the vicinity of a U-Bahn around 5 minutes of walk and 10 minutes to Donau Zentrum which is a huge shopping centre. The U-Bahn stop callled Kaisermuhlen VIC is just 6 stops from the strict centre called Stephansplatz and takes less than 10 minutes. You needn't worry about the transportation as the U-Bahn is always on time and is simple yet works impeccable. The hotel offers a nice lounge at the entrance with free coffee and biscuits, following is the breakfast room. Rooms are pleasant and big enough, offering also a mini fridge, tea kettle and even an ironing board with an iron. Bathrooms are standard. Cleaning staff is quite early with cleaning but they do a great job every time. The only thing in the room I didn't like were the pillows which were too soft and the sound isolation of rooms could be better. The best thing about this hotel is the amazing breakfast. It starts at 6.30 on working days and you can get pretty much everything your heart desires-from croissants, various types of bread, cereals, salads, yoghurts, jams, fruit, juices, teas, eggs, beans, cheeses. The staff is always at hand and ready to help. When I return to Vienna, I would surely pick this hotel again.

Room Tip: Choose a room opposite the main road Wagramer Strasse if you need more peace and quiet.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this review, July 9, 2013
Dear Darko I,

Thank you very much for your great review about your stay at our hotel. We are delighted, to get such a great feedback from you. It is always a pleasure to hear, that our guests feel comfortable in our hotel and can enjoy their stay to 100 percent. We do appreciate your highly positive feedback about our breakfast and hope that the next time you are here, you will enjoy the breakfast on our sunny terrace. Furthermore, we are happy to hear that you really liked the amenities in your room. We do our best every day to make your stay perfect. We are looking forward seeing you soon back in Vienna.

Kind regards,
Elisabeth
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Zagreb
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2013

Hotel is a service industry. Good service includes security. A hotel with the best service but poor security would expose guests to crime risks and compromise reputation and goodwill.

This hotel unfortunatly doesn't have any security in place what so ever, even tho service is on high level. There is no control between floors , parking garage or entry to restaurant which is in my opinion "best practice" already around the world.This encourages theft ( which happened to me). i wouldn't recommend this hotel for staying.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johanna J, General Manager at Park Inn by Radisson Uno City Vienna, responded to this review, January 8, 2013
Dear „S_Baranasic“,

We appreciate you taking the time to write a feedback regarding your recent stay with us.

Great service & security is a huge topic in our hotel and we do our utmost best to make sure that our guests feel safe. We always try to make our guests aware of the fact that they should be careful in public areas and do not leave their personal belongings unattended.

Nonetheless we regret the incident and we are very sorry that you had this bad experience.

We do hope you give us a second chance and stay with us again.

Best regards,

Johanna Jahoda
General Manager
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Mgarr, Malta
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 31, 2012 via mobile

The hotel is situated just 6 tube stops from the city centre Stephanplatz (7 mins). The airport transfer running from airport to Vienna conveniently stops just outside hotel so getting to this hotel is so conveniently easy, both from airport (€13 for a round trip) as well as to/from the city centre. The rooms are surprisingly very large for a city hotel, with all expected amenities included. Breakfast is great and abundant. Staff are extremely helpful and genuinenly make your stay an extremely pleasant one. Will return to Vienna and will defintiely stay at this hotel.

Stayed December 2012, traveled as a couple
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Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this review, July 9, 2013
Dear KenAbela,

Thank you for your great review about your last stay at our hotel. It is always a pleasure to receive such positive feedback, which is truly appreciated. It is great to hear, that you like the location of the hotel and that our friendly and helpful team have met your expectations. Thank you again for your great rating. We would be delighted to welcome you again in the future.

Kind regards,
Elisabeth
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Athens
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 24, 2012

The hotel has its pros and cons. On the Pros side is the business center. You can use the computers and printer free of charge. This was very usefull to print boarding passes, directions, etc. Breakfast is also definitely on the Pros side. Many choices with fresh breads, delicious croissants, fresh fruit and yogurt. The staff was friendly and helpful with directions etc. Very close to the underground and convenient to the autobahn. Room was clean and spacious. Another pro is the free parking. On the Cons side is the towels and bed linens that look and are quite worn. The pillows were terrible. Had to use the down comforter as a pillow. The room was too warm for a comforter so I removed the duvet cover to use as a light cover on its own but on the last night of our stay the cover was taken away and not replaced. Should have called housekeeping to ask for one but it was very late. There are no amenities such as slippers, shower caps, sewing kits, etc in the rooms but you can request some items you have forgotten. The hand soap and body soap/shampoo are in dispensers. Two stops aways is a huge shopping mall were you can find whatever you need.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this review, July 9, 2013
Dear TLTAthens,

Thank you very much for taking time to write this detailed review about your stay at our hotel. First off all, we would like to apologize for the misunderstanding regarding your blanket. We are really sorry for this. The business center belongs, besides the free parking spaces, to special amenities, which we can proudly offer our guest. Furthermore, it is great that you highlighted our rich breakfast buffet. Your positive comment on our employees, the heart of our hotel, is highly appreciated. Thank you again for your great comment and we are looking forward seeing you soon again.

Kind regards,
Elisabeth
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Bangor, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 24, 2012

Stayed here a number of times when working at the VIC across the road. It's a neat modern hotel with good quality rooms and friendly helpful staff. Rooms at the back are quieter as the front is on a busy road. Breakfast is a bit 'coach party friendly' however there's plenty of variety and you can get fed and gone as quick as you like. Wasn't impressed by the evening restaurant - a bit limited and utilitarian so tended to eat out, however the small bar/lounge is friendly and informal.
Would happily recommend.

Room Tip: Rooms at the back or in the annexe are quieter
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this review, June 25, 2013
Dear Silew,

We would like to thank you for your detailed and positive review. We are pleased to hear, that you appreciate our friendly and helpful staff. We are sorry that you were not 100% satisfied with our restaurant; however we have worked on our menu to offer a wider range. It is great, that you visited our bar, where we offer a wide range of drinks, cocktails and small snacks. Hopefully, at your next stay the weather will be good, so you can also enjoy your drink at our sunny terrace. We are looking forward to seeing you soon again.

Kind regards,
Elisabeth
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Zagreb
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2012

Excellent hotel for both business and leisure. Close to U-Bahn and excellent free parking garage. Good breakfast, nice, tidy and large rooms, very pleasant atmosphere. It is in a higher price range, but definitely offers vales for the money. Extremely friendly stuff.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this review, June 25, 2013
Dear Kresimir_80,

Thank you very much for your positive feedback. Our employees are the heart of our hotel and it makes us proud, that we were able to fulfill your expectations. Again thank you for your time and we are looking forward seeing you soon again.

Kind regards,
Elisabeth
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 4, 2012 via mobile

I'm not sure that this hotel lives up to its 4 star rating but the service was OK and the location was handy to the U Bahn. Breakfast was good. The room we stayed in was a good size but maybe a little noisey as it was road side. All in all OK

Stayed September 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth K, Administration at Park Inn by Radisson Uno City Vienna, responded to this review, June 25, 2013
Dear Jase M,

Thank you for your clear and brief comment. We are pleased to hear, that you liked our service, location, breakfast and your room. All these things are essential for a good stay. We hope to see you soon again, to reassure you that we do live our four stars.

Kind regards,
Report response as inappropriate
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Additional Information about Park Inn by Radisson Uno City Vienna

Address: Wagramer Strasse 16 - 18, Vienna 1220, Austria
Location: Austria > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#41 Business Hotel in Vienna
#58 Luxury Hotel in Vienna
#73 Romantic Hotel in Vienna
#90 Family Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Uno City Vienna 4*
Official Description (provided by the hotel):
Park Inn by Radisson Uno City, Vienna is enviably located in Vienna's largest recreation area on the banks of the Danube. Close to the city centre, our hotel is right next to convention centre and the United Nations, making it convenient for both business and leisure travelers. The underground is just a 3 minute walk away and takes you directly to the city center within 7 minutes. Free Wi-fi is available in the entire hotel. Free Highspeed internet access is available in the entire hotel. Free private parking is available in our garage. ... more   less 
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Also Known As:
Park Inn By Radisson Uno City, Vienna Hotel Vienna
Park Inn Vienna
Park Inn Uno City Vienna

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