We had a wonderful stay at the Mercure Wien Zentrum, it was a great location and close to all the things we wanted to see. The room was lovely, a bit on the smaller side for the price, but very modern, clean, and had all the amenities we needed (and more!). We really appreciated being so central as we had a very short stay in Vienna.
The only thing that was a bit puzzling was the front desk staff, checkout took us over 20 minutes as they made a mistake with the charge and seemed to be very busy. One of the front desk girls seemed totally confused and the other seemed to be doing twice as much work (to compensate). Because our time was so limited and we were headed to the airport, the long checkout process did effect us and our stay in Vienna, however everyone gets busy and I don't think it's normal for checkout to take so long as the fellow who checked us in was super fast and efficient and easy.
We were very pleased with our room and our stay at the hotel and would definitely recommend it to others looking for a central place in Vienna! We would certainly stay here again in the future if we're back in Vienna! Thank you Mercure Wien Zentrum!
- Official Description (provided by the hotel):
- Right in the heart of Vienna in the historic city centre. Not only business life of the city takes place in close neighbourhood, also cultural life pulsates all around : St.Stephans cathedral, the State Opera, the recently re-opened Albertina, Hofburg, Museums Quarter and the exclusive shopping areas are within walking distance. The hotel offers all facilities for a perfect stay and more: individual service with Viennese charm and the world famous Viennese Cuisine. ... more less
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- Also Known As:
- Mercure Wien Zentrum Hotel Vienna
- Mercure Hotel Wien Zentrum
- Mercure Hotel Vienna