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“Affordable Luxury in th Heart of Vienna” 5 of 5 stars
Review of Hotel Sacher Wien

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Hotel Sacher Wien
5.0 of 5 Hotel   |   Philharmonikerstrasse 4, Vienna A-1010, Austria   |  
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Ranked #1 of 365 Hotels in Vienna
Cambridgeshire, England
Top Contributor
118 reviews 118 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
59 helpful votes 59 helpful votes
“Affordable Luxury in th Heart of Vienna”
5 of 5 stars Reviewed June 22, 2014

A wonderful weekend away celebrating a significant Anniversary was made even more special by the care and attention to detail of every member of staff at this amazingly charming Viennese hotel, where nothing is too large nor too small to be dealt with. Small touches make a big difference - such as having your luggage delivered to your room and being greeted by name, despite the hotel being very busy. My personal highpoint - the bar steward remembering which gin I liked in my Martini!
The spa is sumptuous and luxurious and an excellent place to while away a few hours being pampered. There is a thermal spa which is a very relaxing environment before receiving treatments, but it is worth noting that this area nude and mixed gender.
The Rote Bar serves typical Austrian food, which is of outstanding quality but be warned the portion sizes are enormous! If the Cafe is busy the concierge will even ensure hotel guests do not have to queue before sampling the famous Sacher Torte and a coffee or exquisite heisse schokolade!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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New York City, New York
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 21, 2014

Our first trip to Vienna. Of course we had heard of Sacher Torte (although, surprisingly, I had never tried one). But we did not know, until this trip, from where the Sacher Torte had originated.

This beautiful old hotel is a perfect combination; they have managed to maintain all its old beauty and grandeur while at the same time, updating it so that it feels comfortable to today's traveler. I would, without question, return to this hotel.

Our room was a junior suite. It was not that spacious, but large enough, with a king sized bed, nightstands, a beautiful sofa and table at the end of the bed, a desk, tv and stand, etc. The closets were beautiful built in cabinets that lined almost an entire wall. The ceilings were incredibly high, with beautiful and, I assume, original moldings. And a large chandelier in the center. I know I have used the word already, more than once, but it was just a beautiful room. And it had two large windows and one set of french doors leading to a small terrace that overlooked the Opera.

The bathroom was equally impressive. It was very large, with a bathtub lining one wall, two sinks, a separate walk in shower, and small separate room for the toilet/bidet. Everything in the bathroom was perfectly modern. The tub was particularly comfortable. There was a television built in to the mirror, there was a large towel warmer, and there were luxurious bathrobes.

The effect of all of this was luxurious and comfortable.

The food was fantastic, and the service was impeccable. I look forward to our next trip to Vienna and the Hotel Sacher.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2014

To make a long story short: I love the Sacher. Everything is organized to perfection without losing the Viennese charm. Hospitality at its best, located in the heart of Vienna.

Every time I visit Vienna I stay here, and it makes me feel at home when the door men address me with my name and tell me that it's good to have me back "home". Ask for a newly renovated room having a view of the opera or facing the backstreet. Rooms facing Kärntner Strasse, the main pedestrian zone in Vienna, can be noisy, especially in the summer time. The newly renovated rooms are gorgeous, though I do fancy the "older" rooms, too. A great treat (but heavy on the hips ;-) ) is the little Sacher cake you get as a welcome gift, and the even bigger one when you check out.

All in all, in my view the best hotel in Vienna. Especially if you do not want to stay in a hyper modern hotel where comfort falls by the wayside for the benefit of modern interior design.

Stayed June 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Top Contributor
106 reviews 106 reviews
38 hotel reviews
Reviews in 54 cities Reviews in 54 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed June 18, 2014

This was our first visit to Vienna and we wanted to stay in something historic. This is the place to stay. The charm of the hotel is lovely, the entire staff is extremely friendly and helpful and the location is perfect. They have one of the best concierge staff we've encountered worldwide. They always greeted us with a smile and every recommendation they made was great. It seems we always had a premier table at all the restaurants that they recommended and booked for us. We had a Superior Deluxe room which was very spacious, but after 2 nights of high heater temperatures that couldn't be fixed, they graciously moved all of our belongings to a Suite, which was fabulous and had a beautiful view of the Opera House. It can get pricey, but it's worth every penny. We'd stay here again.

Room Tip: Superior Deluxe rooms are very spacious and nice. They face the back of hotel and the center shoppi...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 17, 2014

We spent three nights at the Hotel Sacher. I would rank this among the top hotels I've ever stayed at. It is very beautiful, decorated in old world style elegance. The standard, superior rooms, while on the small side, are so well laid out that space was never an issue. The bathrooms, with two sinks, tub and shower, are ample. Service was excellent throughout the hotel, from the reception desk staff to the chambermaids, waitstaff and concierge, all were top notch. The buffet breakfast offered so many choices including fish, meat, cheeses, made to order egg dishes and, of course, sacher torte, that it was hard to limit oneself. We had dinner one night in the Rote Bar Restaurant, which was intimate, gorgeous like the rest of the hotel, and offered very fine dining. I can't say enough good things about this hotel.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 16, 2014

The Sacher is the best hotel in which I have ever stayed. Incredible building, stunning lobby, restaurant, and bar spaces, beautiful rooms, and impeccable service. The cleaning staff must deep clean every space each night - the condition and cleanliness is truly unparalleled. The Blue Bar will long be remembered as one of my favorite rooms in Europe. The Red Room was a wonderful setting for dinner on our last night. And our friends raved about the Sacher Torte we sent them. My husband and I stayed here for three days on the second leg of our honeymoon, and we were treated like royalty.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 15, 2014

The Hotel Sacher is luxurious, glamourous, and at the heart of Vienna. You can walk to the great art museums (the Albertina, KHM and rest of the Museum Quarter). You can walk to the Hofburg palace (to include Spanish Riding School, Vienna Boys Choir). You can walk (across the street) to the Opera House and (within blocks) the great concert halls (Musikverein and Konzerthaus). Great restaurants are a walk or short taxi ride away. And the concierge will get you the best seats for performances, and the best tables at the restaurants. Just ask! Oh, and they always have umbrellas handy for those inclement days! We stayed in a Junior Suite, with a view of the Opera House... wonderful! And make sure you book B&B rate... the breakfast is wonderful.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sacher Wien

Address: Philharmonikerstrasse 4, Vienna A-1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Vienna
#1 Spa Hotel in Vienna
#1 Luxury Hotel in Vienna
#1 Family Hotel in Vienna
#2 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Sacher Wien 5*
Number of rooms: 149
Official Description (provided by the hotel):
The deluxe Hotel Sacher Wien was established in 1876 by Eduard Sacher, son of the creator of the famous Original Sacher-Torte, and is still privately owned by family Gürtler & Winkler. Situated in the pulsative cultural heart of Vienna, directly opposite the state opera and Albertina gallery, the hotel is just moments away from the most impressing sights of the city.Since the end of 2011, all 149 rooms and suites shine in new splendor. High-quality materials, high-tech equipment, imposing original oil-paintings and precious furnishings as well as marble bathrooms with floor heating and flat screen TV’s which are integrated into the mirrors combine living tradition with a modern spirit. ... more   less 
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Also Known As:
Sacher Wien Hotel
Sacher Wien Vienna

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