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“An outstanding way to enjoy Vienna - just do it” 5 of 5 stars
Review of Hotel Sacher Wien

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Hotel Sacher Wien
5.0 of 5 Hotel   |   Philharmonikerstrasse 4, Vienna 1010, Austria (Inner City)   |  
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Ranked #1 of 365 Hotels in Vienna
Toronto
Top Contributor
80 reviews 80 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
59 helpful votes 59 helpful votes
“An outstanding way to enjoy Vienna - just do it”
5 of 5 stars Reviewed December 25, 2013

From the moment you arrive until you leave you are taken care of personally. If you want a seat in the cafe with a line onto the sidewalk no problem. As a hotel guest, they will whisk you through a back entrance ahead of the rest. By something in the shop it will be delivered to you room. A team of concierges to get you anywhere or anything in town.

We splurged for a Top Double and were delighted. Enough closet space for a platoon. Nice huge bathroom. Big comfy bed, room to sprawl on couch and chairs and room to type on the desk.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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893 reviews from our community

Traveler rating
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136
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Dallas, Texas
Top Contributor
95 reviews 95 reviews
37 hotel reviews
Reviews in 33 cities Reviews in 33 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed December 24, 2013

From the welcome to our departure, we were made to feel at home. Every interaction with employees was warm, friendly, exceptional. Room Service is lightning fast, Doormen friendly and helpful, concierge very knowledgeable, reception helpful, rooms, great and super quiet, location hard to beat. We decided to make The Sacher our home away from home in Vienna!

Room Tip: A Junior Suite will do just fine!
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
70 reviews 70 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 20, 2013 via mobile

This hotel is full of history but without "ancient smell". Classic and elegant with beautiful rooms and super service. I really enjoyed breakfast - very special glamour atmosphere. The only disappointing thing was gym. Very small.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayward, California
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 14, 2013

Great location service dining And
Surprisingly good for light sleepers
Like me!
Strongly recommend !
Concierge service and maids are superb.
They help us with reservation to the best performances and restaurants
Small disappointment -no coffee makers in a room.

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 10, 2013

This well located, family owned hotel is a jewel. Forget big chains and enjoy the refreshing atmosphere of quality, tradition and service that makes this a star in a city with many new choices. For those that appreciate old world service, it is a step back into that time, but with all the modern conveniences. Having stayed there years ago, I was happy to see that the every room had been tastefully redone and that the hotel had lost none of its charm.

Room Tip: THe top two floors have great views but lower ceilings....
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2013

What a wonderful hotel!

Everything was delightful...great staff, great room, great ambience, very intimate and low-key classic. the location can not be topped either...walking distance to just about anything you wanted to see in the city. I couldn't recommend this more highly, do not miss the opportunity to stay here!

Room Tip: We had a suite overlooking the Opera House and loved it. Very sunny and very quiet...so pretty looki...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 6, 2013

Hotel Sacher has a fantastic bar with the best atmosphere and gin & tonics. The location is excellent for walking distant to most Viennese tourist attractions including St Stephens which in summer has a series of string quartet and quintet concerts. Parking is provided but you must let the hotel know, which I recommend you do when you make your reservation. Travelling around Europe by car has its own set of issues to do with parking!!
The rooms are luxury with elegant furniture, as you would expect, but it seemed not to 'hang together', as there was no obvious theme but there was the eye for detail BUT the flooring was lino in direct contrast to the other furnishing. The bathroom was exceptional, but the view dreadful, so you would not pull aside the drapes.

Room Tip: Ask for a view.
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  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SacherVienna, Geschäftsführer at Hotel Sacher Wien, responded to this review, December 9, 2013
Dear Marilyn,

Thank you for taking the time to tell us about your stay at the Hotel Sacher Wien. We continuously strive to meet your needs and expectations; therefore your feedback is very important to us.

The Hotel Sacher Wien has undergone a major refurbishment in 2011 & 2012, all rooms & suites including the bathrooms have been completely refurbished. Designed by the internationally renowned French interior designer Pierre-Yves Rochon the rooms combine a contemporary atmosphere with the latest technology and luxurious details. For the flooring we have chosen either top quality carpets or real oak parquet floors for higher room categories, all bathrooms are completely furnished with marble - we do not use lino at all in the hotel rooms.

We look forward to welcoming you at the Hotel Sacher again soon,

Best regards,

Reiner Heilmann
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sacher Wien

Address: Philharmonikerstrasse 4, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Vienna
#1 Family Hotel in Vienna
#2 Spa Hotel in Vienna
#2 Luxury Hotel in Vienna
#2 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Sacher Wien 5*
Number of rooms: 149
Official Description (provided by the hotel):
The deluxe Hotel Sacher Wien was established in 1876 by Eduard Sacher, son of the creator of the famous Original Sacher-Torte, and is still privately owned by family Gurtler & Winkler. Situated in the pulsative cultural heart of Vienna, directly opposite the state opera and Albertina gallery, the hotel is just moments away from the most impressing sights of the city. High-quality materials, high-tech equipment, imposing original oil-paintings and precious furnishings in all 149 rooms and suites as well as marble bathrooms with floor heating and flat screen TV's which are integrated into the mirrors combine living tradition with a modern spirit. ... more   less 
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Also Known As:
Sacher Wien Hotel
Sacher Wien Vienna

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