We went at grand hotel wien at december , 2010, only for one evening. It is a very nice hotel, at very central point.Our room was big, with a marvelus bathroom . The decoration and the colours at the room are very nice. When we arrived, they gave us another room , but we did not liked and they changed with the new one which was super ! the breakfast was delicious, it has everything! one of the best we have ever eat. The only problem we had was the cold water at the evening. They told us that was a problem for the hole hotel and next day will be o.k.but, next morning we left. Anyway, we want to be back at wien and stay again to grand hotel wien ! when we were leaving, the manager Stepfanie, came oyt ,to our taxi and gave us her card , because she listen that maybe loose our plain because we had to wait 30 minutes for chec out.But she apologized,so everything is o.k.