We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Wien: Traveler Reviews

5.0 of 5
Kaerntner Ring 9, Vienna 1010, Austria
Hotel website
Hotel amenities
Grand Hotel Wien
Ranked #15 of 361 hotels in Vienna
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Expedia.com Hotels.com
and 10 more sites!
Traveler Reviews
Room Prices
Write a Review

373 reviews from our community

Traveler rating
    272
    76
    13
    6
    6
See reviews for
Families
43
 
Couples
180
 
Solo
28
 
Business
55
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Concord, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Luxury and Service Right Where You Want It”
5 of 5 stars Reviewed November 17, 2012

As you walk through the front door, you already know that the hotel is perfectly located, the staff is friendly, and the hotel is beautifully appointed. As your stay unfolds, you are delighted to learn that the staff is very knowledgeable and service oriented and the rooms are spacious and comfortable. Many of the sites you'll want to see are within a 20 minute walk. The bus tour recommended by the Concierge is very good for an overview of this beautiful city.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Jim W for Vienna
Ask Jim W about Grand Hotel Wien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
November 27, 2012
Dear Mr. Jim W.,

Thank you very much for your recent stay at the Grand hotel Wien.We appreciate your comments as it is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks.
Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

MARCUS FUERNKRANZ
Guest Relations and Quality Manager
Grand Hotel Wien
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Excelent Hotel”
5 of 5 stars Reviewed November 11, 2012

Great hotel. Excellent location. The room is big enough. The personnel is very polite and professional. There is the swimming pool. You can rent a swimming suit. What I didn't like, that the restaurant was working only until 22.00 p.m. It's not convenient. However, I can definitely recommend to stay.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask OldMoscower about Grand Hotel Wien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Excellent hotel in a great location”
5 of 5 stars Reviewed November 10, 2012

The hotel is elegant and the staff was very courteous and helpful. The hotel is in a great location. Its a block to the Opera and the main walking street down to St. Steven's cathedral. Its another block or so to the Hofburg palace. There is a subway station at the Opera and it takes about 10 min. straight shot on the green line to the Schonbrunn Palace.

Room Tip: Park the car. Everything is accessible by walking Iraq using the subway.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by doncur for Vienna
Ask doncur about Grand Hotel Wien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
November 27, 2012
Dear Mr. Doncur

We appreciate your comments regarding your recent stay at Grand Hotel Wien.It is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

MARCUS FUERNKRANZ
Guest Relations and Quality Manager
Grand Hotel Wien
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga, New Zealand
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
“It's grand!”
5 of 5 stars Reviewed November 5, 2012

This hotel is all old world charm and crystal chandeliers..just how we like it. Spacious room..we had a deluxe double which apart from a queen sized bed had a large cabinet housing tea and coffee making facilities, a large desk, an armchair and a sofa. The bathroom had a very large bath with a shower hose beside the bath as well as one overhead for use as a standing shower. The toilet was in a room of its own off the bathroom which we really liked - complete with gold tapped bidet.
As it was our anniversary, my husband had arranged online for roses to be put in the room just before we entered - what a lovely surprise. We did not have a breakfast option but that was no bother as there is a mall complete with supermarket and cafes right through the glass doors next to the lifts. We did have drinks in the lobby cafe which is very elegant..pricey, but it is 5 star so to be expected. We had an evening meal at Le Ciel restaurant on the top floor. We chose one of the degustation menus which had a wine accompanying each course. The food and wines were excellent and the staff were knowledgeable and incredibly pleasant.
WE would definitely recommend this hotel in Vienna for anyone who likes a bit of old world class and does not appreciate minimalist interiors when indulging in a bit of luxury. Staff throughout the hotel were pleasant and helpful. A true 5 stars.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by fiftieschick57 for Vienna
Ask fiftieschick57 about Grand Hotel Wien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susanne_Schwedhelm, Manager at Grand Hotel Wien, responded to this review
November 7, 2012
Dear fiftieschick57,
we are delighted that you have found your stay our Grand Hotel Wien such a memorable one. We try our utmost to make sure that our guest receive not 5*-but also personal service to make you as comfortable as possible. We very much hope that we will be able to welcome you again as guests in the near future.
Kindest regards,
Susanne Schwedhelm
Revenue Manager
Grand Hotel Wien
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trieste
Top Contributor
87 reviews 87 reviews
47 hotel reviews
Reviews in 52 cities Reviews in 52 cities
30 helpful votes 30 helpful votes
“confirms excellent standing”
5 of 5 stars Reviewed November 5, 2012

this is my first review on Grand Hotel Vienna after some stays there, over the last years.
Grand Vienna confrirms its excellent standing , outstanding service and quality of rooms. Prices are not cheap but in line with the offer.
Little remark: the lobby was a bit too noisy, during daytime. Nothing else to add; a true 5 star

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by splokysploky for Vienna
Ask splokysploky about Grand Hotel Wien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Grand Hotel Wien
Enter dates 1 night 2 nights
 
Small Luxury Hotel Das Tyrol
Great value on a similar hotel
Vienna, Austria
4.5 of 5 stars 535 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Vienna
Family-friendly
Hotel Bristol Vienna
Hotel Bristol Vienna 4.5 of 5 stars 498 reviews
Romantic
Steigenberger Hotel Herrenhof Wien
Steigenberger Hotel Herrenhof Wi... 4.5 of 5 stars 598 reviews
Luxury
Hotel am Konzerthaus
Hotel am Konzerthaus 4.5 of 5 stars 1,136 reviews
Good for business
Austria Trend Hotel Lassalle
Austria Trend Hotel Lassalle 3.5 of 5 stars 126 reviews
Show Prices ABS:HotelCheckRates-d195099?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1146177?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d228058?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d206618?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Vienna hotels
Hotel Imperial Vienna 4.5 of 5 stars 391 reviews Small Luxury Hotel Das Tyrol 4.5 of 5 stars 535 reviews Hotel Sacher Wien 4.5 of 5 stars 416 reviews Hotel Rathaus Wein & Design 4.5 of 5 stars 413 reviews
Show Prices ABS:HotelCheckRates-d195098?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d577354?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d206598?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d294822?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 361 hotels in Vienna, ranked by popularity

Been to Grand Hotel Wien? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Hotel Wien

Also Known As:
Grand Hotel Vienna
Address: Kaerntner Ring 9, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotels in Vienna
#14 Luxury Hotels in Vienna
#18 Family Hotels in Vienna
#20 Business Hotels in Vienna
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
For more than 140 years, the legendary Grand Hotel Wien has been one of Vienna’s premiere destinations. Situated directly on the Ringstrasse boulevard in the heart of the city, the deluxe five-star hotel offers its guests historic luxury combined with state-of-the-art technology and outstanding service. 205 rooms and suites, four restaurants, two bars, 12 function rooms and the exclusive Grand Spa No605 create the perfect ambience for an unforgettable stay in Vienna. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets, Fastbooking, Splendia, LHW, Olotels, EasyToBook, Otel, Priceline, HotelsClick and Tingo so you can book your Grand Hotel Wien reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Grand Hotel Wien, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Hotel Wien
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices