The Grand Hotel Wien embodies the timeless elegance of Vienna and provides a superior level of client service that is second to none. The hotel is centrally located with easy access to dining and shopping. The front desk staff and concierge are professional, helpful and extremely efficient. The guest rooms are beautifully appointed with lovely bedding, fluffy pillows and spacious bathrooms. There is even a small market on the lower level of an adjacent mall where you can buy fresh breads, meats, cheeses, fruit etc. if you're inclined to pack snacks for the day ahead. The only suggestion I have for management is that if you're providing an e-mail address on the hotel website for enquiries, then the commitment should be made to respond to the enquiries you receive. We emailed twice before our trip to enquire about airport transfers to the hotel and never received a response. Other than this opportunity for improvement, our stay was perfect, we'd highly recommend the hotel to others and will definitely stay again when we return to Vienna. Thank you to the management and staff for making our stay so comfortable!

This is simply one of the top hotels in Vienna. The service is phenomenal, the property striking, and the service fabulous. There aren't too many better locations to be in midtown, close to shopping, dining, and across the street from Stadtpark.

Dreams can't be sweeter when staying at The Grand Hotel Wien. We arrived in the evening after turn down service and the pile of fluffed pillows with chocolates just hollered my name. The bathroom is luxurious and the closets are the best ever!

The spacious room has a lovely outdoor balcony with seating, but there's an adjacent mall next to the hotel if bad weather keeps you inside. The staff and service found at this hotel couldn't be better. Enjoy!

Stayed here for a night and have to say that this hotel gives you feeling of luxury in the very heart of the Wien city. The room is big, pleasant and clean. Everything's really fine, you feel it in details you see around you. The hotel based about 2 minutes walking distance from Opera (city center) and Kartner street (shopping).
Another plus is price/quality ratio which is very good for such hotel.
I definitely recommend this hotel to stay at.