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“classic Ibis hotel in a convenient location” 4 of 5 stars
Review of Hotel ibis Wien Mariahilf

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Hotel ibis Wien Mariahilf
3.0 of 5 Hotel   |   Mariahilfer Gurtel 22-24, Vienna 1060, Austria   |  
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Ranked #107 of 365 Hotels in Vienna
Alexandria, Egypt
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“classic Ibis hotel in a convenient location”
4 of 5 stars Reviewed November 7, 2013

The hotel is well located, it is about 5 minutes walk from Westbahnhof which is the terminal stop of the airport shuttle and also the site of an underground station that can take you to almost any area in Vienna. The hotel is also 5 minutes walk from Mariahilf street which is the main shopping street in Vienna with lots of fashion shops,department stores, cafes and food outlets. The hotel is a classic Ibis hotel as regards the cleanliness, the room size and amenities. The WiFi is working properly but the AC was not functioning. The staff were friendly and helpful, the check in and out were fast . The breakfast was nice with many choices.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,313 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cairo, Al Qahirah, Egypt
Top Contributor
51 reviews 51 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 27, 2013

We stayed 6 nights at the hotel, its location is very convenient, and hotel is comfy.

Pros:

1- Very convenient location; tram 6 & 18 station in front of the hotel; and 1 tram station or 8 mins walking to reach the major tram/train/bus station "Westbahnhof", where you find U-bahn station (where you can go to the city center or any area in vienna), vienna-airport-bus station, other trams and finally the train station.
The vienna-airport bus comes directly from the airport, it is bus number 7, and you can leave from the same place, its timetable is at the hotel reception, there is a bus leaves every 30 mins.

2- Very near to the major shopping street "Mariahilfer Strasse". Also you have supermarket "hofer" at the beginning of this street, which is 5-10 mins walking from the hotel.

3- On our arrival, we found in our room a complimentary fruits basket, chocolates and nuts, this was very very sweet gesture, we loved that.

4- Hotel staff is so nice and friendly, they allowed us to checkout at 12:45 instead of 12, and they help in any question. Also checkout procedure is so simple.

5- There is a computer and printer in the reception which you can use freely, you will need it to print tickets you buy online for museums and palaces. Also Hotel's wifi is very good.

Cons

1- Breakfast is really poor, for 6 continuous days, breakfast was never changed a bit!!!
No varieties, everyday the same pork and ham sausages, which leaves whoever doesn't eat ham to only croissant, jam and cheese. The hotel staff really needs to work on this.

2- No basket in our bedroom. I never found an hotel room with no basket, I had to go to bathroom everytime I need to throw a tissue or a paper!
Also, the fact that there is no fridge in the room is annoying.

Room Tip: Take a room on higher floors to get a nice view
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Top Contributor
60 reviews 60 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 22, 2013

Stayed here for 4 nights and thought it was the right value for the price. Easy check in and excellent location for the West Bahnhoff. Was able to buy local train passes which were good value for the U-bah and S-bahn. Only used the restaurant for a late night snack which was good but the service was slow. Good local restaurants around though. Room was a decent size and and had excellent wardrobe space. Double bed - yes it was a proper double that was really comfortable with proper bedding - not just a duvet like other European hotels. Good air con and excellent WIFI reception. Good bathroom with good mirrors. Room lacked a fridge and tea/coffee making facilities. Only negative feedback is that there are not enough lifts in the morning. Also there was vomit on the pavement outside and was there for at least 3 days despite me reporting it to reception on the first day (it wasn't mine). Note to management - do a check outside of the hotel everyday to make that kind of thing or rubbish is not outside. It makes a hotel more inviting.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel ibis Wien Mariahilf

Address: Mariahilfer Gurtel 22-24, Vienna 1060, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #107 of 365 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel ibis Wien Mariahilf 3*
Number of rooms: 341
Official Description (provided by the hotel):
The affordable 3-star ibis Wien Mariahilf hotel offers 341 rooms, each with an air-conditioning system. The hotel is located in central Vienna, next to the Westbahnhof train station, Raimund Theater and Mariahilfer Strasse, Vienna's largest shopping street. St. Stephan's Cathedral, Schonbrunn Palace, the Zoo and aquarium are all within easy reach via the U3 or U6. The hotel boasts a restaurant, cafe bar, 5 seminar rooms, free WIFI access and a public car park (charges apply). Book your stay online now! ... more   less 
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