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“Good value, central location, really friendly staff” 4 of 5 stars
Review of Hotel ibis Wien Mariahilf

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Hotel ibis Wien Mariahilf
3.0 of 5 Hotel   |   Mariahilfer Gurtel 22-24, Vienna 1060, Austria   |  
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Ranked #106 of 363 Hotels in Vienna
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Good value, central location, really friendly staff”
4 of 5 stars Reviewed April 14, 2013

My colleague and I stayed here for a week and had a lovely time. The room was small but comfortable and quiet, and we had a nice view of the nearby church (and the strip club next door...but we focussed on the church). The staff were very helpful and all spoke excellent English. Breakfast was also great. The hotel is close to Westbahnhof station and the Mariahilfstrasse shopping strip, including several delicious food stalls and a supermarket. The only real problem was that our room was too hot, although this might have been a problem with our room only.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,317 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dhahran, Saudi Arabia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 12, 2013

It is about 500 metres from Westbahnhof train station from where intercity trains depart frequently. The hotel and rooms are clean. The buffet breakfast is good with many choices. It can be a bit busy at peak time (such as at about 8 to 9am). WIFI internet connection is available free of charge and does not need a password. The internet worked ok. The checkin is also ok. The underground tube line 3 is accessible from Westbahnhof station and the city centre is about 10 minutes away. Tours to city can be booked from the reception.

Room Tip: All rooms are rather similar.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 7, 2013

We stayed for 4 nights( 1 night and then 3 nights in one go) at this property.

The hotel is located at one tram stop from Westbahnof on tram line number 6 & 18. If you don't want to go by Tram , it is at a walking distance of 5-7 mins. It is in fact so close that it is visible from the tram station outside Westbahnof station.

Bed was very comfortable. Only one drawback , the vending machine did not have still mineral water.

To go to the city centre "Ringstrasse" area , take the Underground from Westbahnof station to Volktheater. From Volktheatre station to any area like Karlsplatz , take the tram number 1.

If you don't want to have breakfast at hotel , you can goto the food court at westbahnof. It offers a good variety of different varities with Mc Donald, KFC etc.

Room Tip: We stayed in room on 7th Floor but not facing the main road. Infact it was facing the Westbahnof sta...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wurzburg, Germany
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2013

I really like the Hotel. It is very closed to Westbahnhof and clean. Bed was very comfortable. I just did not like the breakfast. I find it expensive acording to the quality of foods. Addition to this internet connection had some problems. If we compare price and service, I think it was good. As a last point we didn't need any transportation, it was easy to reach all sightseeings by walking.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 2, 2013

A 2 night stay here again. Whilst not right in the centre of town it is a few minute walk from Wien Westbahnhof (really, not like those normal Ibis maps telling you a different story!) and as I was travelling by train... Check in very efficient, staff very knowledgable. Room usual Ibis fare but clean and quiet. My only 2 downsides to this hotel are a) the bar - great prices but how come it';s so smoky - I thought smoking inside in Europe was now banned? And b) the restaurant - quality not superb but prices reasonable.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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h0796, Manager at Hotel ibis Wien Mariahilf, responded to this review, May 7, 2013
Dear Guests,
thank you for taking the time to let us know about your experience in our hotel.
Your feedback is very important to us and helps us to improve.
We are very happy, that you had a good stay and were satisfied with our service.
We do apologize for any inconvenience caused by the smoke in our bar - in Austria it is still allowed to have smoking areas. Our whole restaurant is a non-smoking area, our guests have the possibility to enjoy their drinks there too.
We hope to welcome you soon again.

With best regards

Thomas Kögl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ostrava, Czech Republic
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 25, 2013

As I promised I arrived in Vienna again and chose this hotel again. And it was as great as the previous visit of this city. Staff - very professional, nice and smiling (reception, bar). Breakfast was tasty, rich and the service good as well. And the new beds are perfect. Looking forward to staying at this hotel again!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h0796, Manager at Hotel ibis Wien Mariahilf, responded to this review, April 25, 2013
Dear Guests,

We very much appreciate your comments regarding your stay at the ibis Wien Mariahilf. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thomas Kögl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 23, 2013

Great location and comfortable. This hotel has easy access to trams, the S Bahn and the underground. We used this as a base for 4 nights while in Vienna with family. Would definitely consider using this location again

Stayed March 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h0796, Manager at Hotel ibis Wien Mariahilf, responded to this review, April 25, 2013
Dear Guests,
thank you for your really nice feedback.
We would like to take this opportunity to thank you very much for your constructive comments referring to your stay.
We are very happy that you were satisfied with your stay at the ibis Wien Mariahilf and
It is our hope to welcome you soon again.

With best regards

Thomas Kögl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ibis Wien Mariahilf

Address: Mariahilfer Gurtel 22-24, Vienna 1060, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #106 of 363 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel ibis Wien Mariahilf 3*
Number of rooms: 341
Official Description (provided by the hotel):
The affordable 3-star ibis Wien Mariahilf hotel offers 341 rooms, each with an air-conditioning system. The hotel is located in central Vienna, next to the Westbahnhof train station, Raimund Theater and Mariahilfer Strasse, Vienna's largest shopping street. St. Stephan's Cathedral, Schonbrunn Palace, the Zoo and aquarium are all within easy reach via the U3 or U6. The hotel boasts a restaurant, cafe bar, 5 seminar rooms, free WIFI access and a public car park (charges apply). Book your stay online now! ... more   less 
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