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“Twice as Nice!” 5 of 5 stars
Review of Pension Suzanne

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Pension Suzanne
Walfischgasse 4, Vienna A-1010, Austria   |  
Hotel amenities
Ranked #34 of 368 Hotels in Vienna
Tucson, Arizona
2 reviews
5 helpful votes 5 helpful votes
“Twice as Nice!”
5 of 5 stars Reviewed July 18, 2014

For the second time in 7 mos. I was accommodated At Pen. Suz.,the first ,in an apartment style and second in a single room.Each accommodation was so comfortable.In June during a warmer spell,I was surprised by a tower fan placed in the room without my asking.The owners always seem to anticipate what their guests need to be comfortable.Again,a friendly,competent staff,a lovely breakfast, cleanliness in all areas,and attention to security make a third stay inevitable.The location is perfect and I esp. enjoyed live opera on screen outside the Opera House around the corner .What could be better.Thanks, Michael and staff and Sandra who made breakfast so inviting!

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, August 11, 2014
Dear Guest,
Thank you so much for your very Kind words at Tripadvisor.
We are very glad that you had a good time in vienna and that you loved our Location, our breakfast, the cleanliness of the rooms and the friendliness of our staff.
Hope to accomodate you again whenever you return to vienna.
Michael, owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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562 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Austin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

We stayed two nights in June at this lovely pension. With its unassuming entry, its friendly, helpful staff, its delightful breakfast in a lovely room, our comfortable old-style room, and the tiny elevator, the LOCATION, we loved this place. We were on the seventh floor, room 71, and could look out our window to the left and see the Opera House just half a block away and what became our favorite restaurant down below. We had a very nice modern bathroom (complete with tub!). What a delight to open the window out onto the street and see the sites with no insects (we're from buggy Texas). Pension Suzanne is right in the middle of things. Following the staff's (Michael"s) suggestions, we're lucky to be able to park on the street very near the entry for a very reasonable daily cost.
I've noticed that some guest's reviews encourage a room away from street noise, but after a day of walking in the midst of all the wonders of Vienna, we slept like lambs. We loved this place and highly recommend it

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, August 11, 2014
Dear Guest,
Thank you so much for your very positive Feedback on Tripadvisor.
We are very happy that you were so satisfied with our Location, our breakfast, your room and the friendliness of all of our staff. Hope to welcome you again whenever you return to vienna.
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 15, 2014

We spent 3 nights in July in the family suite, with four adults. We each had our own bedrooms, plus one toilet separate from the shower/bath room and a large, incredible living room overlooking a lovely street. Incredible amount of space and charm for the money. Might just be the best value in Vienna, given that the location, a block off Karntner Strasse, near the State Opera, is ideal (public transport steps away, too). The service is enthusiastic, warm, inviting and even fun, playful. It's a simple, plain pensione without lots of amenities, but breakfast is good and the breakfast room, like the sleeping rooms, is perfectly Old World in its thoughtful and understated elegance. We've stayed here twice now, and with such easy access to sites and restaurants and transport, it feels like our living room in Vienna. There's no question if we t return to the city, we'll stay here, again. Thanks for running such a fine, affordable, charming and friendly hotel.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, July 17, 2014
Dear Guest,
Thank you so much for you very kinds words and for staying second time with us.
It is a great pleasure for us to hear, that you had such a wonderful time with us and that you were so satisfied with our Location, your spacy Family appartment (80m), our staff and the Price value. We are alos happy, for telling us to stay with us again whenever you return to vienna.
Michael, owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 13, 2014

We stayed at this lovely place for 4 nights and had 3 adults in the family suite. You cannot beat the location of this place. We were able to walk everywhere. Easy access to sites, places to eat, shop, atms, parks. The owners are very nice, the staff are warm and helpful and they put a very nice breakfast in a lovely room in the mornings.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, July 17, 2014
Dear Guest, Thank you so much for your very positive on tripadvisor.
We are very happy, that you had such a wonderful time with us and that you were so happy with our location and the quiet room with the comfortable bed.
Hope to welcome you again whenever you return to vienna
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenosha, Wisconsin, Usa
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2014

Booked this hotel based on the many favorable reviews on Trip Advisor. It did not disappoint! I had a single room that had ample space, a comfortable bed, a large bathroom and was very quiet. The location was excellent for walking around Vienna and for using the metro. The Karlsplatz U-4 metro stop was a very short mostly underground walk to the hotel. Used the S-7/u-4 metro combination to travel from/to the airport for 4.2 euro. Very nice continental breakfast buffet. Highly recommend for Vienna visitors. In interested, the ho-on/hop-off bus departs next to the hotel entrance. Hotel is on second floor and need to push hotel mailbox button to unlock the door.

Room Tip: I was traveling alone and found the single room more than adequate.
See more room tips
  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, July 17, 2014
Dear Guest,
Thank you so much for your very positive Feedback about our Hotel.
We are very glad that you had such a good time with us and that you were so happy with our Location, your quiet room, the bathroom and the breakfastbufett.
Hope to welcome you again
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 21, 2014

We arrived several hours before check in and my friend was feeling poorly--motion sickness from the flight. We were allowed to sit in one of the work spaces so she could lie down. In less than 15 minutes, the staff made a room ready for us and moved us right in.

A few hours of rest later, we walked out of the hotel and around the corner was the Opera House! And another block, the Albertina. Every site we wanted to see was within easy walking distance. The only time we even took the public transit was to ride the tram around the Ringstrasse, and the stop for that was right around the corner.

Breakfast was great, the room beautiful and the bathroom even had a double sink--so rare in Europe. Such a value for such quality and location.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, July 17, 2014
Dear Guest,
Thank you so much for your very positive Feedback about our Hotel.
We are happy that you were so satisfied with your room, our breakfast, the Location and our Price value.
Hope to welcome you again whenever you return to vienna
Michael, Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyme, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed at Pension Suzanne on a recent trip to Vienna. While not a high-end luxury hotel, you can't beat the price or the location. It was an easy walk to most sights, and the staff was most helpful in arranging transportation and dealing with some last-minute changes on our end. I would recommend to anyone looking for a good deal on a nice place.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, June 18, 2014
Dear Guest,
It is a pleasure for us to read that you were so satisfied with our Location, the friendliness of our staff and the Price value.
Hope to welcome you again whenever you return to vienna.
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pension Suzanne

Address: Walfischgasse 4, Vienna A-1010, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#33 Romantic Hotel in Vienna
#40 Family Hotel in Vienna
Price Range (Based on Average Rates): $$
Number of rooms: 25
Reservation Options:
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Also Known As:
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna

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