We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Second stay at the Suzanne; HIGHLY RECOMMEND IT!” 5 of 5 stars
Review of Pension Suzanne

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Pension Suzanne to your Saves list
Pension Suzanne
Walfischgasse 4, Vienna A-1010, Austria   |  
Hotel amenities
Ranked #33 of 363 Hotels in Vienna
Chicago, Illinois
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
“Second stay at the Suzanne; HIGHLY RECOMMEND IT!”
5 of 5 stars Reviewed July 15, 2014

We spent 3 nights in July in the family suite, with four adults. We each had our own bedrooms, plus one toilet separate from the shower/bath room and a large, incredible living room overlooking a lovely street. Incredible amount of space and charm for the money. Might just be the best value in Vienna, given that the location, a block off Karntner Strasse, near the State Opera, is ideal (public transport steps away, too). The service is enthusiastic, warm, inviting and even fun, playful. It's a simple, plain pensione without lots of amenities, but breakfast is good and the breakfast room, like the sleeping rooms, is perfectly Old World in its thoughtful and understated elegance. We've stayed here twice now, and with such easy access to sites and restaurants and transport, it feels like our living room in Vienna. There's no question if we t return to the city, we'll stay here, again. Thanks for running such a fine, affordable, charming and friendly hotel.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, July 17, 2014
Dear Guest,
Thank you so much for you very kinds words and for staying second time with us.
It is a great pleasure for us to hear, that you had such a wonderful time with us and that you were so satisfied with our Location, your spacy Family appartment (80m), our staff and the Price value. We are alos happy, for telling us to stay with us again whenever you return to vienna.
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

583 reviews from our community

Traveler rating
    314
    219
    39
    10
    1
See reviews for
130
242
56
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Edmonton, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 13, 2014

We stayed at this lovely place for 4 nights and had 3 adults in the family suite. You cannot beat the location of this place. We were able to walk everywhere. Easy access to sites, places to eat, shop, atms, parks. The owners are very nice, the staff are warm and helpful and they put a very nice breakfast in a lovely room in the mornings.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, July 17, 2014
Dear Guest, Thank you so much for your very positive on tripadvisor.
We are very happy, that you had such a wonderful time with us and that you were so happy with our location and the quiet room with the comfortable bed.
Hope to welcome you again whenever you return to vienna
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenosha, Wisconsin, Usa
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2014

Booked this hotel based on the many favorable reviews on Trip Advisor. It did not disappoint! I had a single room that had ample space, a comfortable bed, a large bathroom and was very quiet. The location was excellent for walking around Vienna and for using the metro. The Karlsplatz U-4 metro stop was a very short mostly underground walk to the hotel. Used the S-7/u-4 metro combination to travel from/to the airport for 4.2 euro. Very nice continental breakfast buffet. Highly recommend for Vienna visitors. In interested, the ho-on/hop-off bus departs next to the hotel entrance. Hotel is on second floor and need to push hotel mailbox button to unlock the door.

Room Tip: I was traveling alone and found the single room more than adequate.
See more room tips
  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, July 17, 2014
Dear Guest,
Thank you so much for your very positive Feedback about our Hotel.
We are very glad that you had such a good time with us and that you were so happy with our Location, your quiet room, the bathroom and the breakfastbufett.
Hope to welcome you again
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 21, 2014

We arrived several hours before check in and my friend was feeling poorly--motion sickness from the flight. We were allowed to sit in one of the work spaces so she could lie down. In less than 15 minutes, the staff made a room ready for us and moved us right in.

A few hours of rest later, we walked out of the hotel and around the corner was the Opera House! And another block, the Albertina. Every site we wanted to see was within easy walking distance. The only time we even took the public transit was to ride the tram around the Ringstrasse, and the stop for that was right around the corner.

Breakfast was great, the room beautiful and the bathroom even had a double sink--so rare in Europe. Such a value for such quality and location.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, July 17, 2014
Dear Guest,
Thank you so much for your very positive Feedback about our Hotel.
We are happy that you were so satisfied with your room, our breakfast, the Location and our Price value.
Hope to welcome you again whenever you return to vienna
Michael, Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyme, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed at Pension Suzanne on a recent trip to Vienna. While not a high-end luxury hotel, you can't beat the price or the location. It was an easy walk to most sights, and the staff was most helpful in arranging transportation and dealing with some last-minute changes on our end. I would recommend to anyone looking for a good deal on a nice place.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, June 18, 2014
Dear Guest,
It is a pleasure for us to read that you were so satisfied with our Location, the friendliness of our staff and the Price value.
Hope to welcome you again whenever you return to vienna.
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellmore, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 15, 2014

I stayed for 5 days and shared a room with my daughter. The room was comfortable and always spotlessly clean.The hotel staff was very helpful and accommodating and the location can't be beat.
I would stay again and would recommend this hotel.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, June 18, 2014
Dear Guest,
Thank you so much for taking time to write such a good comment at tripadvisor.
It is a pleasure for us to read, that you were so happy with our Location, the cleanliness of your room and the friendliness of our staff.
Hope to welcome you again whenever you return to vienna
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 12, 2014

We stayed at Pension Suzanne on a visit to attend operas and the ballet at the Vienna Opera House. It was perfect for that. It was close and comfortable, good value with good breakfasts included. It was good to have a kitchen. Even the large rooms are fairly small but understandable for the location.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_strafinger, Inhaber at Pension Suzanne, responded to this review, June 18, 2014
Dear Guest,
Thank you so much for your very positive and friendly review at tripadvisor.
We are very happy, that you had such a wonderful time with us and that you loved our Location, our breakfast and the Price value.Your double room, appartment type had a size of 34m2 and this is for an european City Hotel a large size. Hope to welcome you again whenever you return to vienna.
Michael, owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Pension Suzanne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pension Suzanne

Address: Walfischgasse 4, Vienna A-1010, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#34 Romantic Hotel in Vienna
#39 Family Hotel in Vienna
#56 Business Hotel in Vienna
Price Range (Based on Average Rates): $$
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your Pension Suzanne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna

Owners: What's your side of the story?

If you own or manage Pension Suzanne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.