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“Great choice” 4 of 5 stars
Review of Hotel Bristol Vienna

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Hotel Bristol Vienna
5.0 of 5 Hotel   |   Kaerntner Ring 1, Vienna 1015, Austria (Innere Stadt)   |  
Hotel amenities
Ranked #27 of 365 Hotels in Vienna
Athens
Top Contributor
106 reviews 106 reviews
43 hotel reviews
Reviews in 48 cities Reviews in 48 cities
91 helpful votes 91 helpful votes
“Great choice”
4 of 5 stars Reviewed March 2, 2013 via mobile

Centrally located, great beds, excellent service, big rooms. The bathrooms are spacious. As for the rooms with view in the opera The entrance may disappoint you but everything else not.
Breakfast was nice too.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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733 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2013

I travel a lot and generally stay at pretty nice properties, so I'm relatively hard to impress, but wow, Bristol blew me away! The staff was incredibly friendly and helpful, I was upgraded into a gigantic suite complete with 2.5 baths, a view of the opera house, enough room to do cartwheels in either the hallways, living room, or bedroom (if I knew how), and fresh roses. The food was top notch, location perfect. Really nothing but superlatives to be said.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, March 14, 2013
Dear 'Ojako', thank you very much for your kind review. It is a great pleasure to read that you enjoyed your stay with us. It would be a great pleasure to welcome you back in the near future! Kind regards, Gerald R. Krischek - General Manager
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London, United Kingdom
Top Contributor
211 reviews 211 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed February 24, 2013

A perfect service wonderfull rooms and you feel like going back to the times of the austrian emperor Franz Joseph . Very good food and service . Only to enjoy.The only missing to pure luxury is a SPA . When i this fantastic city I will sleep here

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, February 28, 2013
Dear 'henryschoice'

Thank you very much for your review posted on Trip Advisor. We appreciate your comments about our property. I understand that you really enjoyed your stay. With regards to your comment about the Spa it is correct; we do not offer these facilities within our premises. We however do arrange in room Spa treatments with some very good masseurs. A historic (and listed) building like the Bristol has certain limitations to its space which does not allow us to build a kind of spa that we would require in order to meet our overall very high standards and guests expectations. It would be a pleasure to welcome you back in the near future! Kind regards, Gerald Krischek - General Manager
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Vienna, Austria
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
Reviews in 27 cities Reviews in 27 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 23, 2013

I really enjoyed the junior suite on the top floor, it isn't too spacious but the view is unbeatable from the terrace, though depending on your luck, the view might be directly facing the opera or the Ring. Either way is beautiful, if you get options, check out all of them before choosing. The service is discreet and charming, with also quite some actually Austrian staff, which is a nice extra compared to some other hotels in Vienna.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, February 28, 2013
Dear 'derringo'

thank you for your review posted on Trip Advisor. We appreciate your feedback very much. Thank you for your positive comments about our property and our associates. I am glad that you enjoyed your Junior Suite on the 6th floor - the view up there is really special. It would be a great pleasure to welcome you back in the near future. Kind regards, Gerald Krischek - General Manager
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Alexandria, Virginia
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 19, 2013 via mobile

My husband and I stayed here for 5 nights in mid-February. I could not have been happier with our stay. The location was central to his work and to my touring. Our room was large and comfortable, with a nice view of the Opera. We ate just a few times for breakfast in their restaurant, and it was fine. This is not an inexpensive hotel, but you are in Vienna and right at the Opera.

Stayed February 2013, traveled as a couple
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BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, February 21, 2013
Dear 'LeeinVAUSA'

thank you very much for your feedback provided on Trip Advisor. We do value our guests comments about their stay very much. From your comments I understand that you enjoyed your stay at our hotel very much. It would be a great pleasure for us to welcome you back in the not too distant future. Kind regards, Gerald R. Krischek - General Manager
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Toronto, Canada
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 30, 2013

I give this hotel 5 stars, nothing less. Great location. Across the street from the Opera house, in front of the underground and tram public transportation. On the main shopping street. If you are looking for sophisticated luxurious decor then this is the right place. The room was fabulous, upholstered walls, separate WC and bathroom finished in marble floor to ceiling, separate seating area. Extra towels and amenities. The shower actually had a lot of pressure. In the evening they would leave chocolate at bedside. Every day we received water bottles, two apples and grapes are left for us to enjoy. The attention to detail is excellent. The wifi always worked (this is a major item since many hotels in my travels have difficulty with it) and I had no issues with the speed. The front desk staff were always exceptional. Finally a doorman that has patience, gives directions and reviews. The hotel has only one key per room that is on a very heavy brass tube. They want you to leave the key at the front desk when departing daily. I found this very refreshing not having to worry about the room keys whilst touring Vienna. I highly recommend this hotel.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, February 12, 2013
Dear 'Tourist Traveler59'

Thank you for your review posted on Trip Advisor. It is a pleasure to read that you enjoyed your stay at our property! We appreciate our guest feedback very much! Thanks again for your patronage it would be a pleasure to welcome you back in the near future. Kind regards, Gerald R. Krischek - General Manager
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Washington DC, District of Columbia
Top Contributor
54 reviews 54 reviews
41 hotel reviews
Reviews in 36 cities Reviews in 36 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 3, 2013

Hotel Bristol is a beautiful hotel in a fabulous location. My room was a classic room and was perfect for my stay on a business trip. The bathroom was very spacious and the amenities including bottled water, fruit, and a chocolate on the pillow were much appreciated and were restocked each day. The Internet worked well and I found the staff very helpful for directions, recommendations, and mailing letters.
I have only two things of note for other potential travelers to this hotel. First, my classic room had one window that looked into a small concrete courtyard. Because the view was essentially into other rooms, I did not keep my curtains open. For me, this was fine because I was in meetings offsite most of the day, however, if you are expecting a nice view on your vacation, I suggest you make sure you know what room you are booking and pay extra for the view if that is important to you. Second, during my stay (early October 2012) there was construction noise from lower floors (as has been mentioned in other reviews) and it started relatively early (between 7 and 8am). Because I was already getting ready for meetings, this was not a problem for me and it appears from management responses to other reviews that the construction has since ceased, however, it may be something to ask about before you book if you desire to sleep in.

Room Tip: Pay extra for the view if that is important to you.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, January 7, 2013
Dear 'thewilsonwanderings'

Thank you for your review posted on Trip Advisor. We do very much value the feedback of our guests and we appreciate your overall very good feedback about our property. With regards to the room views allow me to add: the vast majority of rooms are facing the outside of the hotel. It is correct that some rooms face the private patio of the hotel - which is very quiet and it is preferred by those guests who prefer to have a very quiet room. With regards to the construction you are absolutely right - it has ceased and we offer now completely new rooms and suites on the Mezzanine level. Again, thank you for your review. We hope to welcome you back in the near future. Kind Regards, Gerald R. Krischek - General Manager
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Additional Information about Hotel Bristol Vienna

Address: Kaerntner Ring 1, Vienna 1015, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Family Hotel in Vienna
#18 Business Hotel in Vienna
#23 Luxury Hotel in Vienna
#25 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Bristol Vienna 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Bristol Hotel Vienna

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