I was in the hotel yesterday.
It started great. Girl from reception desk informed me that the hotel is overloaded and I will receive suite. But she didn’t inform me about the surprise in the suite…
I left my luggage and had gone for late dinner with friends. After comeback, I sent some e-mails and to the bathroom. I didn’t notice that baht is under pitched roof (see picture) and I hit my head on the ceiling. The impact was strong, I sat down. Till now I have headache and vertigo. Tomorrow I will go doctor…
The shower and bath are comfortable for persons till 165 cm. I have 190 cm and receptionist should notice that fact before offering me the room.
Moreover bath has been plugged, water didn’t drain off (see pictures).
The rest of the suite was comfortable and well equipped. I always afraid about pillows quality. Yesterday I slept well. Maybe because anesthesia in the bath.
When I check-out I said to the receptionist that would like to make a compliant.
She totally ignored me. No comment from my side.
- Official Description (provided by the hotel):
- The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 201 rooms and suites. 1500 m from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 m away, you will find the subway and train stations as well as bus and tram stops. 16 km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more less
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- Also Known As:
- Accor Grand Hotel Biedermeier Wien