We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel, great location” 5 of 5 stars
Review of Mercure Grand Hotel Biedermeier Wien

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Mercure Grand Hotel Biedermeier Wien to your Saves list
Mercure Grand Hotel Biedermeier Wien
4.0 of 5 Hotel   |   Landstrasser Hauptstrasse 28, Vienna 1030, Austria   |  
Hotel amenities
Ranked #76 of 365 Hotels in Vienna
Certificate of Excellence 2014
Oxford
Top Contributor
61 reviews 61 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Excellent hotel, great location”
5 of 5 stars Reviewed December 16, 2013

5 mins walk from Wien Mitte (where the airport CAT train arrives), in a quiet lane off the main road. Good-sized room, comfortable bed, sparkling bathroom. Helpful, polite staff on reception. We didn't get breakfast in our "deal", but recommend Ball on the first floor at Wien Mitte for quality, choice and speed of service. There is also a pub/restaurant on the corner near the hotel, which was great for dinner and late evening beers. The hotel itself too has a nice bar. We would go back if in Vienna again.

Room Tip: Our room (335) was in a corridor that overlooked the Gasse where the hotel is located. Very quiet an...
See more room tips
  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review, January 3, 2014
Dear Guest,

Thank you very much for your recent stay at Mercure Grandhotel Biedermeier. It was a pleasure for us, having you as our guest. We truly appreciate you are taking the time to share your comments regarding your stay.

It makes us very proud that you had a nice stay with us and I hope we will be able to welcome you again.

Best regards

Roland Hamminger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

632 reviews from our community

Traveler rating
    254
    287
    77
    9
    5
See reviews for
92
264
42
124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
West Chester, Pennsylvania
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 9, 2013

Spent 5 days here in November. Staff was very helpful, not too far from train station. A couple of good little restaurants nearby. Clean, comfortable rooms. Had to turn the heat off as the room was a bit hot for us.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Front Office at Mercure Grand Hotel Biedermeier Wien, responded to this review, January 3, 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Wien Grandhotel Biedermeier. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Benjamin Kuhn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, PA
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 8, 2013

We stayed here over thanksgiving 2013. The hotel is located between a little alley. Since the alley was decorated for christmas it was really cute. I enjoyed my stay here very much.
Pros: clean, very helpful staff, nice bar, nice room, great pizza across the street at cafe pizza and nice little restaurant down the alley.
Cons: small room, hot in room (we opened our window), a little far from the big christmas markets.

Overall, I enjoyed my stay here. It was close enough to the the ring and we could walk to most attractions.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Front Office at Mercure Grand Hotel Biedermeier Wien, responded to this review, January 3, 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Wien Grandhotel Biedermeier. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Benjamin Kuhn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
robertsbridge
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 6, 2013

Though we'd booked this hotel on an inexpensive package and kind of expected to be given the cheapest room we were pleasantly surprised to have a very comfortable room with every comfort. We were very impressed with the breakfast buffet, which had everything you'd expect and more, even a table for special dietary items and bottles of sekt to make a "Buck's Fizz." The hotel is set well away from any noisy traffic by being on a narrow pedestrian street, but is within comfortable walking distance of many of the attractions the city has to offer. Would definitely go back.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Front Office at Mercure Grand Hotel Biedermeier Wien, responded to this review, December 7, 2013
Dear Guest,

Thank you very much for your recent stay at Mercure Grandhotel Biedermeier. It was a pleasure for us, having you as our guest. We truly appreciate you are taking the time to share your comments regarding your stay.

It makes us very proud that you had a nice stay with us and I hope we will be able to welcome you again.

Best regards

Benjamin Kuhn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Top Contributor
52 reviews 52 reviews
52 hotel reviews
Reviews in 45 cities Reviews in 45 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 3, 2013

This Accor hotel was recently taken over from another owner. Thus the experience is very atypical of Accor chain. No purple bedsheets and curtains, no asymmetric furniture, no cheap wood veneer, no pre-fabricated bathrooms. What a pleasant surprise!

Instead, this hotel is a quite charismatic with comfortable, non-standardized rooms. Almost all rooms face an alley and most face each other, so there is no view. However the rooms are quieter than expected; the windows offer great sound-proofing. Beds are good, and the rooms are in good shape with few signs of wear.

Breakfast is quite good for a hotel of this category, yet the breakfast room feels very busy.
The hotel is about a 10 to 15 minute walk from the center of town.

Room Tip: They all seem pretty similar
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Front Office at Mercure Grand Hotel Biedermeier Wien, responded to this review, December 7, 2013
Dear Guest,

Thank you very much for your recent stay at Mercure Grandhotel Biedermeier. It was a pleasure for us, having you as our guest. We truly appreciate you are taking the time to share your comments regarding your stay.

It makes us very proud that you had a nice stay with us and I hope we will be able to welcome you again another time to enjoy this unique Hotel and our service.

Best regards

Benjamin Kuhn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bratislava
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2013

The staff was very helpful and friendly. The breakfast was good but they could serve it a little bit longer. We did not tried the restaurant. wifi was extra fast. One day they forget to change the towels, but the gentleman at the reception arranged it very quickly.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Front Office at Mercure Grand Hotel Biedermeier Wien, responded to this review, December 3, 2013
Dear Guest,

Thank you very much for your recent stay at Mercure Grandhotel Biedermeier. It was a pleasure for us, having you as our guest. We truly appreciate you are taking the time to share your comments regarding your stay.

It makes us very proud that you had a nice stay with us and I hope we will be able to welcome you again another time.

Best regards

Benjamin Kuhn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2013

Really surprised at some of the somewhat negative reviews here... this hotel is a real gem in a fantastic city. Great location: less than 15 minutes stroll from the main square and historic zone. They have done a magnificent job in restoring this historic building, located alone a quiet and quaint cobblestone alley off a major street, very close to the Airport train link at Wien Mitte station. We were very pleased with every aspect of our stay, particularly breakfast. Although breakfast is very expensive (€22 per guest per morning if not booked as part of a package), it is well worth it. Extensive menu and lots of self-serve options, including copious amounts of sparkling wine! We particularly appreciated the availability of special options for guests on restricted diets. I haven't seen this in other hotels. Beautiful terrace and gardens and we loved the uniqueness of the setting. Staff were wonderful and bedrooms were spotlessly clean and were fully-equipped, including 4 English-language TV networks. We are Accor card holders and this is certainly one of the best Mercure properties we have had the pleasure of staying in. Truly wonderful hotel and very highly recommended for business or pleasure stays in one of Europe's best cities.

Room Tip: Try to get an upgrade to one of the privilege rooms. Rooms overlooking the internal courtyard are qu...
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure_Biedermeier, Leiter Front Office at Mercure Grand Hotel Biedermeier Wien, responded to this review, December 3, 2013
Dear guest,

Thank you very much for sharing your experience with the tripadvisor community. We are delighted to see that you enjoyed your stay with us as well as the good location of our hotel.

We are looking forward to welcoming you again and we hope your next visit will be as pleasant as the previous one.

With all our best wishes and have a great time!

Benjamin Kuhn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Mercure Grand Hotel Biedermeier Wien? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#14 Spa Hotel in Vienna
#53 Romantic Hotel in Vienna
#57 Luxury Hotel in Vienna
#61 Family Hotel in Vienna
#64 Business Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, ACCOR, Despegar.com, Agoda and Priceline so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien

Owners: What's your side of the story?

If you own or manage Mercure Grand Hotel Biedermeier Wien, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.