My initial impressions of this hotel were negative, with a less than happy attendance by the front of staff. Our room was not ready, it was nearly 2.00 in the afternoon and this did not seem to bother them that much. After waiting for awhile I inquire and ask if the room was facing the park, it was not but if I wanted to wait until 6 in the evening there would be one. We choose this option and returned to the bar to wait, where we did indeed wait, as the barman had dissappeared and did not return for nearly an hour, not good. On returning to the hotel we took our keys and went to the room which I must admit was nice. The bed and extremely comfortable as were the pillows. The bathroom was very clean and was attended to everyday in a professional manner. The bar fridge was also free which was a nice touch. Overall it is a good hotel but SOME staff at the front of house let the place down and this needs to be attended too. If you want a hotel in the centre of Vienna choose this one, it is not bad for the price. However, I don't know if it is a five star hotel just yet?
- Official Description (provided by the hotel):
- Elegant Hotel housed in former palace dating from 1872, located near St. Stephen's Cathedral, Opera & shopping. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Palais Hotel, Vienna Hotel Vienna
- Radisson Vienna
- Vienna Radisson