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“Nice hotel - good service” 3 of 5 stars
Review of Radisson Blu Palais Hotel, Vienna

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Radisson Blu Palais Hotel, Vienna
5.0 of 5 Hotel   |   Parkring 16, Vienna 1010, Austria   |  
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Ranked #232 of 365 Hotels in Vienna
Mexico City, Mexico
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Nice hotel - good service”
3 of 5 stars Reviewed March 3, 2014 via mobile

Great location in Vienna. Good service, though somewhat slow (i requested an additional pillow and it took 2 hours to get one). Small TV in room and very bad internet connection. AC not working properly - didnt warm the room enough and outside temperature was -2*C

Stayed November 2013, traveled with friends
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586 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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haifa
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 13, 2014

hotel is really nice, in an old building, with a great atmosphere.
room was in good size for a triple, gym was great too.
breakfast was really good, and reception was really helpful.
there was a free wi fi in the rooms as well.
very good location - really good choice.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brooklyn, New York
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 12, 2014

Even if it looks out of the Vienna center it is really within 10 min walk to all the historical sights.
Breakfast was excellent (although we are used to better ,or should I say more attentive service in US).There was champagne (well ,sparkling wine. But still...For breakfast...) ,salmon and Austrian sausages.
We had Maisonette ,what means two level room, so our kid was downstairs and we on some kind of loft that you have to climb by stairs. Such kind of room gives some privacy for a family. There are also bathroom on each level and TV's . Also it gives you access to free wine reception in the lobby. Minuses-top "loft" level got worse ventilation and no windows. Not a huge problem since it is basically one room but some people may dislike it. Also rooms may appreciate some renovation but I believe it is on the way.
In general-a good value in Vienna if you looking for a suit.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Penang Island, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 22, 2014

The location is very good short walking distance to stephanplatz and a very good price for a nice room with bathtub and free mini bar which was replenished daily.The design is charming palace which looks grand.They have everything you need for a great getaway

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Top Contributor
73 reviews 73 reviews
18 hotel reviews
Reviews in 39 cities Reviews in 39 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 4, 2014

I stayed here in early December, and am just reading that the hotel has now been closed. I enjoyed my stay here, thought that it was reasonably priced for the rooms - even though the breakfast was completely overpriced, even for its good variety.
You could still feel the old noblesse of the hotel, and found that its name "radisson Blu" (chain name) took some of the elegance away. Is there hope that tot will have an individual name in the future. There was a bit of weariness about this hotel, but I found it rather charming, and by far less disturbing that much more expensive hotels in cities like Paris or Bordeaux.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 2, 2014

We had a lovely time at this grand hotel. Even though it looked a bit dated and it was the last two days before the finally closed we enjoyed our stay very much. A shame this was the last night before they closed. A big thank you to all the staff for making us feel welcome!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bergen
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 31, 2013

I checked in Dec. 30th and noticed the quiet atmosphere and the employees were a little somber. I learned that this was the last night this hotel was operating and after checkout on Dec. 31st it would close. No successor is known yet and the landlords want to renovate and estimate at least 2 years before a new hotel may open. Most of the employees will loose their job. I have spent about 3000 nights in hotels in my life so far, but this was a first. I found it sad,
because it is a beautiful building. The employees were very friendly, I got a big upgrade. Yes -as some reviews note- the hotel shows some tear and wear but everything I saw was very clean and the bed was very comfy. I like the older hotels that have developed a certain patina over the years to the plastic and artificial leather in modern hotels these days. It also has a great location. According to some articles I found on the web Carlson/Rezidor did not want to pay for renovation because they do not see enough revenue to recover it. That sounds strange for one of the main tourist and convention cities in Europe. I think this type hotel does not fit into the usual Radisson style, which I call ugly, but practical and immediately forgotten.
In the evening I had a drink at the small, but wonderful bar. The waiter informed me that not
all drinks on the menu are available anymore. The piano player played 'classics' fit for the
occasion such as "Somewhere over the rainbow", "As time goes by" and of course "I did it my way". Yes, great hotels die: sometimes they fade away; sometimes greed, violence or a fire
kills them, but mostly it is simply not the right management for this type of Grand hotel.
I hope to see it come back some day and hope all the employees will find a new job soon.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Palais Hotel, Vienna

Address: Parkring 16, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Best Value Hotel in Vienna
#135 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:5 star — Radisson Blu Palais Hotel, Vienna 5*
Number of rooms: 247
Official Description (provided by the hotel):
Elegant Hotel housed in former palace dating from 1872, located near St. Stephen's Cathedral, Opera & shopping. ... more   less 
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Also Known As:
Radisson Blu Palais Hotel, Vienna Hotel Vienna
Radisson Vienna
Vienna Radisson

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