Great location, lovely building, and helpful staff.
But the decor is a bit old. The "No Smoking" rooms were either previously "Smoking Allowed" or previous occupants have ignored the smoking ban: the room stank of stale cigarette smoke.
But then, cigarettes and smoking are big in Vienna.
So on the way into the hotel through the lobby, you have to confront the stale cigar smoke (or indeed current cigar smoke) which is a bit grim.
Cleaning was half-hearted. The drinking glasses we used for the juices in the (free) minibar were never changed in the 3 nights we stayed there and the bottle caps and used teabags not removed.
The gym is pitifully small although the roof terrace is kind of cool in the snow. The showers next to the sauna have green mould growing around the tiles so the poor cleaning theme seems to be continuing.
I've stayed in Radissons in a few different locations and I'm quite disappointed with this one.
- Official Description (provided by the hotel):
- Elegant Hotel housed in former palace dating from 1872, located near St. Stephen's Cathedral, Opera & shopping. ... more less
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- Also Known As:
- Radisson Blu Palais Hotel, Vienna Hotel Vienna
- Radisson Vienna
- Vienna Radisson