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“We adored it!” 4 of 5 stars
Review of Sofitel Vienna Stephansdom

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Sofitel Vienna Stephansdom
5.0 of 5 Hotel   |   Praterstrasse 1, Vienna 1020, Austria (Leopoldstadt)   |  
Hotel amenities
Ranked #22 of 364 Hotels in Vienna
London
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“We adored it!”
4 of 5 stars Reviewed November 11, 2012

We loved the minimalist black and whites of the lobby. The grey of the room with the bathroom a part of it if you wanted it and shut off, if you didn't. The shutters that closed off the amazing city view, were such fun. I don't know if this was standard but our room had free water and juice in the mini bar. The bed was incredibly comfortable. They don't advertise it but the steam room and whirlpool on the 5th floor were wonderful. The only reason that I didn't give it five stars is that on two mornings we never received our wake up call.

Room Tip: If you can get a view of Schwedenplatz, it is amazing!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMgt, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, November 13, 2012
Dear Guest,

We very much appreciate your comments regarding your stay at the Sofitel Vienna Stephansdom. It is always a pleasure to receive such positive feedback.

I was pleased to read that you enjoyed our spa area and that you liked your grey room with our comfortable MyBed.
I would like to apologize for the missed wake up calls. Please be assured that this does not reflect our high standard and measures have been set to avoid this to happen again.

Thank you again for sharing your experience and we would be happy to welcome you again
and provide you a magnificent experience.

Sincerely,

William Haandrikman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,213 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 10, 2012

We spent 3 superb nights at Sofitel Vienna. The Hotel is brand new, excellent taste, the location is perfect. We had a luxury room so incredibly confortable and modern, that we didn't want to go out.
The service is great!!! Stephany at reception was incredibly friendly, she made us feel really welcomed.
We had several meals in the room and the food was very good as well as the service.
We had a great view. really!! we didn't want to go out.
Don't miss the Hotel Bar Le Loft at the top. The ceiling is amazing, the food and wine very good and the service, again,- great-

We want to come back!

Room Tip: Choose a luxury room it's totally worth it
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMgt, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, November 16, 2012
Dear Guest,

I am delighted to read that you had such a nice stay in our Living Art Work. I will be more than happy to inform Stephanie of your kind words.

We look forward to welcoming you for your next visit to Vienna.

Best regards

William Haandrikman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Top Contributor
95 reviews 95 reviews
45 hotel reviews
Reviews in 60 cities Reviews in 60 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 8, 2012 via mobile

Loved this hotel for many reasons - style, service, location were all amazing. We booked a black suite which turned out to be better than expected - particularly the bathroom. Breakfast was pricy but of high quality. Love the bar at the top of the hotel which had a great atmosphere - a happening place! Concierge staff were so very helpful and made us fell special. Would stay here again without hesitation!

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMgt, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, November 9, 2012
Dear Guest,

I am delighted that you loved our Artwork so much, particularly your velvety Black Suite. I will be more than happy to inform our Concierge Ambassadors of your nice words.

We look forward to seeing you soon again with us.

Best regards from Vienna

William Haandrikman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 7, 2012

we really enjoyed spending 2 nights at the Sofitel in Vienna. The hotel has outsntading staff who are always ready to help you and with great suggestions and tips.
the rooms are comfy and include the always wonderful sofitel beds.
I personally ove the architecture as it gives the hotel a lot of character. And its an easy walk to the city center as well as acess to all sotres of trnasport (bus, underground, etc).

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMgt, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, November 9, 2012
Dear Guest,

It is always a pleasure to read that our guests enjoyed their stay in our Living Art Work.
We look forward to welcoming you soon again.
Best regards
William Haandrikman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winterthur, Suisse
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2012

The Sofitel Vienna Stephansdom was definitively a great experience. The room, the service, and the Loft (restaurant) on the top floor were definitively excellent. I hope I will be able to come back soon...

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMgt, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, November 9, 2012
Dear Guest,

Thank you very much for your nice comments about your stay in our Living Art Work.

We look forward to welcoming you back soon.

Best regards

William Haandrikman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Top service in a beautifull modern hote. Very stylish rooms, with a great view. Even from your bathtub.:) Superb breakfast with a variety and quality worth more than what you're paying. We also had a great dinner in the restaurant on the top of the hotel. It has a wonderfull atmosphere in the evening. Can just recommend this hotel to everyone who awaits top guality and is not too conservative.

  • Stayed July 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMgt, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, November 8, 2012
Dear Guest,
Thank you for your helpful comment.
I am very happy that you enjoyed your stay in our “Living Artwork”.
I will pass on your comments to the breakfast and dinner restaurant Le LOFT, I am sure the Ambassadors will all highly appreciate your kind words.
We look forward to welcoming you back soon in our Living Art work.
Best regards
William Haandrikman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 5, 2012

After a while I have found a new hotel to stay when in Vienna.
Reception process has been efficient, helpful, and pleasant.
Rooms are a bit over the top "modern" for my taste, but functional, and new
Dinner was great, no problems showing up wihtout reservation, and the food was very good. Great wine list. Bar is hapenning.
Tips: make sure to get a room with a voew

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRMgt, Geschäftsführer at Sofitel Vienna Stephansdom, responded to this review, November 8, 2012
Dear Guest,
Thank you for your positive comment.
I am very pleased to read that you found our Artwork hotel as the new place to be in Vienna!
Thank you as well for your kind words about our Ambassadors. I will pass on your comment, as this is the best motivation for them.
I am glad to see that you enjoyed the functional and new aspects of the room, as well as our restaurant Le LOFT on the top floor.
We look forward to welcoming you back soon in our Living Art work.
Best regards
William Haandrikman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Vienna Stephansdom

Address: Praterstrasse 1, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Vienna
#10 Family Hotel in Vienna
#10 Business Hotel in Vienna
#20 Luxury Hotel in Vienna
#23 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Vienna Stephansdom 5*
Number of rooms: 182
Official Description (provided by the hotel):
Within splendid view of it's gothic namesake, St. Stephens Cathedral, the 5 star superior Sofitel Vienna Stephansdom is an emphatically 21st century structure. Echoing the hotel's sleek exteriors, the 182 monochromatic guest rooms, including 26 suites, are decorated in either immaculate white, cool grey or velvety black. On the mezzanine level the hotel offers a business center and a library. For distinctive business or celebratory events you can choose from 9 sun lit meeting rooms for up to 130 people. On the 5th floor guests can enjoy a relaxing massage in our So SPA or work out in our So FIT. Crowning the Sofitel Vienna Stephansdom, is it's ultimate feature, the 18th floor walled in only by glass Le LOFT Restaurant, Bar & Lounge, which has been recently awarded by Gault Millau. Serving French and Austrian cuisine, chef Raphael Dworak will pamper your palate, while you will be amazed by the beauty of Vienna in 75 meters height. ... more   less 
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Also Known As:
Sofitel Vienna Stephansdom Hotel Vienna

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