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“Great Value” 4 of 5 stars
Review of Imlauer Vienna

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Imlauer Vienna
4.0 of 5 Hotel   |   Rotensterngasse 10, Vienna 1020, Austria (Leopoldstadt)   |  
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Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #85 of 365 Hotels in Vienna
Certificate of Excellence 2014
Zurich, Switzerland
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Great Value”
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 5 days and it was great. The service was good, the room was spacious (except for the closet, it was tiny), the betts were good, the safe was easy to use, the bathroom was big and everything was clean. The sauna is big enough for 6 – 8 people, so is the resting room. There are towels everywhere you can use. We got some robes from the reception for free. The fitness room is big enough with equipment to do your exercises.
They have free WLAN, but the reception in our room on the second floor wasn’t good, but in the lobby it was very fast. The hotelbar had nice cocktails and a friendly bartender.
We booked the hotel without breakfast (which costs 18,- euro pp), but we read about the coffee and bakery culture in Vienna, that we decided to eat our breakfast in a bakery. Another reason is that we love to mingle with the local people wherever we are.
The hotel is located in district 2 and has a busstop right in front of it, the tram is within 2 minutes and the Subway station “Taborstrasse” is 3 minutes away by foot. The centre is also in walking distance of only 15 minutes.
It is also nearby the Karmelitermarkt. You can reach that within 3 minutes walking and the Augarten in 5 minutes.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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354 reviews from our community

Traveler rating
    135
    166
    37
    8
    8
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Eskilstuna, Sweden
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great hotel! It takes only 10-15 minutes to walk to the center of the city where all the sightseeing is located. The hotel has a high standard and the interior looks newly renovated and is very neat and clean. I was very happy with the rooms, which are also very nice and spacious. The use of the gym and sauna is also included in the price, and you also get to use the wifi for free. I would definitely choose this hotel again when traveling to Vienna!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Imlauer for 2 nights after discovering it on TA. Modern, bright, with a great overall vibe, this hotel is excellent value for money. A good sized room (by European standards) with all amenities and a very nice bathroom. Well situated with a 5 minute walk to Nestroyplatz underground/metro station (2 stops to Stephanplatz which is the main tourist square with St Stephan's cathedral). The front desk was efficient and helpful. We booked a tour for "Vienna city highlights and Schonbrunn Palace" through the hotel at EUR 44 per person and it was well worth it. I normally am a hotel snob but I could not find anything to complain about!

Stayed April 2015, traveled as a couple
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Orlando, Florida
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I don't really know where to start from with this hotel.
Welcomed by an empty desk, having to call several times to open the garage because the front desk was often unattended, no change in bed sheets for any of the 4 nights spent; refill of the minibar? only on request. Room service? TERRIBLE and the tray stayed on the floor outside the room for more than a day, until i pointed out that maybe my room neighbors might not like walking on dirty dishes. Poor directions or recommendations. Lots of noise when they start cleaning service in the morning. Line for everything, even to to check out with, rightfully, complaining other guests. Zero assistance when one of the guests damaged my car in their garage and ran away. result? i had to pay for the parking and the damage to the car.
That hotel needs some serious training on how to run a hotel of that category. I would NOT return to that hotel and would NOT recommend it to anyone.

  • Stayed March 2015, traveled solo
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
imlauer, General Manager at Imlauer Vienna, responded to this review, 1 week ago
Dear value guest,
thank you very much for your review and thank you for choosing our Hotel for your stay in Vienna.
Actually our reception-desk is occupied 24hours – it might get busy some times, but we do our very best in order to avoid any waiting times for all our guests. Regarding the change of the bed sheets, my suggestion for any further stays in any Hotels, is, just to notify any of the staff in order to do the neccesary changes. I regret, that your tray was not removed immediately – please note, that our staff does security checks frequently, where all areas inside as well as outside the hotel are inspected and any trays are removed…
As already discussed during your stay with us, parking at Hotel garages are as common always on own responsibilty and as other guests are using it as well, this was the common and only way how to handle such things – further to this, my staff did advice very quick how to solve this issue and helped you out with directions and calls…
I really regret your experience but in my opinion, my staff was very helpful to you in all parts and we all are doing our very best to all our guests in order to satisfy in any case.

Best regards
Gerald Wlcek
General Manager
Hotels IMLAUER&Nestroy Wien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Province of Barcelona, Spain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel for Easter holiday and we felt very comfortable. The Hotel is close to the public transport and placed in a quiet area. In the surrounding there are several bar to take breakfast because the price in the hotel is a bit expensive .
The staff are very kind and helpful.
I really recommend it.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Innsbruck, Austria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Hotel Imlauer Vienna is a very modern, attractive and friendly house, which is very clean ans well managed.
The staff is very polite, friendly and competent. The rooms are clean and in a very good condition. The breakfast is very adviseable.

I´ll come again! Thanks!

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imlauer Vienna

Address: Rotensterngasse 10, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#63 Luxury Hotel in Vienna
#67 Romantic Hotel in Vienna
#76 Business Hotel in Vienna
#77 Family Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Imlauer Vienna 4*
Number of rooms: 60
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Also Known As:
Imlauer Vienna Hotel Vienna

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