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“We had a good experience” 4 of 5 stars
Review of Caroline

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Caroline
3.0 of 5 Hotel   |   Gudrunstrasse 138, Vienna 1100, Austria   |  
Hotel amenities
Ranked #141 of 365 Hotels in Vienna
Certificate of Excellence 2014
Helsinki, Finland
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“We had a good experience”
4 of 5 stars Reviewed September 8, 2013

For a 3 star hotel, Caroline is a good place to stay. It is located just a 5 min walk from a subway station and there are a lot of shops and good places to eat nearby. The rooms were clean, spacey and comfortable and we didn't mind the noise that came from the tram depot next to the hotel (but I'm a public transport freak so that might explain it a bit). The breakfast was wonderful and the staff there very friendly and attentive.

Overall, we had a good stay in this hotel. If you don't have too much money to throw around, this is a very good choice if you stay in Vienna!

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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150 reviews from our community

Traveler rating
    47
    76
    21
    4
    2
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38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • English first
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English first
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 30, 2013

My wife, 18-year-old son and I stayed three days in Vienna and the Caroline was fantastic. It is close to the new Hauptbanhof and the Keplerplatz U-Bahn.

Pros: Clean, separate bedroom, balcony, high ceilings, lots of closet and drawer space.

Con: No air conditioning

Room Tip: The top floor has high ceilings and patios with a great view of the sky.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evanston, Illinois
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 25, 2013

This is an excellent bargain in a city where just about everything is overpriced. From the friendly welcome of the deskman Manuel before arrival through to the end of your journey to Vienna, the staff will help you in any way they can and the stay will be very pleasant. Let's face it: this isn't the Ritz, but you're also not paying Ritzy prices. The rooms are clean, modern and quiet. The maid service is thorough and quick. A nice breakfast with great coffee is available every morning in an kind of atrium room. All this at very moderate prices. The hotel is in the Favoriten district, but its door is less than five minutes from the underground station at Keplerplatz. You can get anywhere fast on the super-efficient subway. The district is diverse and some would say seedy - there are some less-than-upscale types in Keplerplatz - but it's really safe. My one small problem with the Caroline is that the desk closes at 10:00 pm - and sometimes a bit earlier. But that is nothing compared to what you save. Highly recommended.

Room Tip: Ask for a quiet room in the back rather than on Gudrunstrasse.
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beograd,Serbia
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 17, 2013

For a 3-star hotel, have no idea what more could be expected! Very nice room, new linen and excellent mattress, even for someone with problems with spine, large bathroom, wi-fi in the room. Everything in the hotel is very clean and tidy, the restaurant is very pleasant area, the tables were always cleaned and set up as no one used them before! Very good breakfast, really enough to start the day. Eggs, several kinds of salami and cheese, butter, paste, jam, honey, yogurt, fruit yogurt, fruits, juices, tea, coffee, a selection of very tasteful breads...

Hotel has good connection with inner city.
Important notice: in Vienna, Sunday is a real holiday! All supermarkets are closed!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hue
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 6, 2013

Even though a 3 star it did not warrant 1!!! Absolutely zero air conditioning in any of the rooms and all that was provided instead was a small fan that did not rotate. Zero sleep a hell of a lot of sweat. The first time in my life I've rushed to check out and that's from staying in some poor quality places in Africa, Asia and the Middle East before!!!

  • Stayed August 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
1 review
5 of 5 stars Reviewed June 4, 2013

Stayed here for a night while passing through Vienna. Super convenient, super comfortable, well kept and maintained, and I loved the decor. We had a small table in our room which was quite useful, comfy beds and plenty of storage space. Very convenient for transport, groceries and shopping. Staff was wonderful, especially the man at the front desk. I have a terrible memory so I don't remember his name but he was extremely friendly and helpful.

Breakfast in the morning was very good, we really liked it. If I were going to Vienna again, I would definitely try to stay here. Really good experience.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limassol, Cyprus
Top Contributor
56 reviews 56 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 28, 2013

Caroline is located in the 10th district, not really in the best areas of Vienna. Nevertheless, they offer oversized vehicle park garage, a wonderful breakfast, and clean modern rooms. The staff is extremely helpful and friendly and they even posted some letters for us upon departure.

Key advantage is that you are in walking distance to U1, giving you access to central Vienna within a short U-Bahn ride.

Great value-for-money hotel to be really recommended.

Room Tip: They have an old and a new part. Choose the old part if you are nostalgic, or the new one if you wan...
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caroline

Address: Gudrunstrasse 138, Vienna 1100, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #141 of 365 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Caroline 3*
Number of rooms: 54
Reservation Options:
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