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“Great place to stay” 5 of 5 stars
Review of Rainers Hotel Vienna

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Rainers Hotel Vienna
4.0 of 5 Hotel   |   Gudrunstrasse 184, Vienna 1100, Austria   |  
Hotel amenities
Ranked #143 of 368 hotels in Vienna
Samobor
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“Great place to stay”
5 of 5 stars Reviewed June 26, 2013

The hotel is located close to the tram line. It is about a 2 minute walk to the station. You can reach the city center by tram in about 10minutes.
The staff was extremely helpful. The rooms are roomy and clean, and the cleaning service did a great job every morning. Our room (415) was equipped with a flat screen LG TV, a fridge and mini bar, a safe, and complimentary coffee/tea (this was refilled each morning).
The hotel lists parking as 16 Euros per day but they were nice enough to let us use their parking lot for 48 hours free of charge.
Great value for money. Highly recommend it!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, July 3, 2013
Dear Guest,

thank you very much for taking a few minutes to write a feedback about your stay in June.

We are happy to hear, that we were able to make you feel comfortable and you have enjoyed the size and the equipment of our rooms. Depending on the season, we offer room packages including parking - so when thinking of coming back, ask for this special offer again!

As you already described, the hotel is close to Matzleinsdorfer Platz Station and by tram you reach the city center within 10 - 15 minutes.

We look forward to seeing you again!

Warm regards,

Werner Magedler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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280 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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Dover, kent
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 26, 2013

Very pleasant reception staff.
We had room 318 which was lovely and quiet, comfy bed, bathroom appeared to have been recently renovated and was spotless.
Breakfast was plentiful and had lots of choice.
The transport system was close by both tram and u-bahn. Easy walk to centre.
We bought combined Sisi ticket and found it great value and all the places very interesting with audio tours.

Room Tip: We requested a quiet room and that is what we got.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, July 3, 2013
Dear Guest,

I am delighted that you enjoyed your stay with us, and that our team was able to contribute to a warm welcome to Vienna.

I am happy to hear that our fascilities and services were to your liking and I have shared your feedback about your stay with the entire team.
As you mentioned the Sissi Tour, our reception team is around 24/7 and more than happy to assist with tickets and recommondations.

I do hope that we will have the opportunity to welcome you back to the Rainers Hotel Vienna in the near future.

Kind regards,

Werner Magedler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2013

Pleasant hotel with very pleasant and willing to help staff. Very close to public transportation and city center. It is very quiet neighboourghood. Breakfast at hotel restaurant has a lot of different foods and drinks to choose from.

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, June 24, 2013
Dear Guest,

thank you very much for taking a few minutes to write a comment about our hotel.

I am glad to hear, that you have enjoyed your stay in Vienna and that our team was pleasant and helpful throughout your stay.
I have shared your feedback with the team, also the comment about our breakfast.

Thank you again, and we hopefully see you again soon.

Best regards,

Werner Magedler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arad, Romania
Top Contributor
57 reviews 57 reviews
39 hotel reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 8, 2013

I had 2 nights in Rainers at the beginning of June. Very large room, with comfortable bed and good quality linen. Breakfast is very rich, nothing to complain. Dinner and lunch very well prepared. Good food! The service in the restaurant was very good, fast and careful, a little bit slow at the bar in the evening. Wi-Fi excellent! Large parking for the cars. As the hotel is placed in the Favoriten district you might need 45 min to walk to the city center, but you van take a taxi or the buss which has the station in front of the hotel.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, June 19, 2013
Dear Guest,

thank you very much for taking a few minutes to write a feedback about your stay in June.

We are happy to hear, that we were able to make you feel comfortable and you have enjoyed the size and the equipment of our rooms.
Your comment about the Restaurant and Bar service, aswell as the quality of breakfast, lunch and dinner will be shared with the team and is much appreciated.
As you said, the hotel is located in district Favoriten, if you like to walk to the city center it is about 45 minutes, with the public transportation on the other hand just about 15 minutes till you reach the state opera house.

We look forward to seeing you again!

Warm regards,

Werner Magedler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakham, United Kingdom
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 5, 2013

We had 3 nights here in May as part of a group tour by rail.
Modern hotel with most facilities.Good location near to the tram station serving all of Vienna.
Breakfasts were good but didn't think the dinner was special-the service at dinner was a bit slow but the staff were pleasant enough.
Local small shops available nearby

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, June 8, 2013
Dear guest,

thank you for taking the time to share your feedback following your recent stay.

Whilst I am pleased that you seemed to have enjoyed your overall experience, I am of course disappointed that on this occasion the service during dinner, did not meet your expectations.
Please be assured that I have addressed this matter with the relevant departmental manager, who will take the appropriate action.

I would be very happy to welcoming you back to Vienna some time in the near future.

Kind regards,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 23, 2013

The price was about 60 eur per night for a modern spacious room with free wi fi, various breakfast, free parking. It takes 15 minutes to get to the center by tram, the stop is 3 min walk from the hotel.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, May 30, 2013
Dear guest,

Thank you for taking the time to review our Rainers Hotel Vienna, following your recent stay.

The services included during your stay, as mentioned in your review, are part of special "all inclusive" package we have created to meet our guests needs!
And just as you mentioned, it is only a 15 Minutes tram ride to get to the city centre and all the beautiful sights the city has to offer.

We look forward to welcoming you back in the near future.

Kind regards,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poland
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 9, 2013

I've spent 3 nights in this hotel and it was really great choice. We bookend all inclusive offer with parking, wi-fi and breakfast included in the price. This offer is worth the money. The hotel deserves its 4 stars, rooms are very clean, modern. The hotel is very close to the subway - just 3 minutes walk. When you go outside the hotel turn right and the station is just few steps away (close to cementary). I reccomend you to buy tickets for public transport in the hotel (we had Vienna card for 3 days). The location is very convenient, you can reach the centre of the City very fast.
(there are also trams).
And breakfast is fantastic!

Room Tip: all the rooms I saw look very similar (the same style)
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review, May 30, 2013
Dear Renata,

thank you very much for your positiv feedback in regards to your recent stay with us here at Rainers Hotel Vienna.
It is great to hear that you have enjoyed your trip to Vienna!

We are looking forward to welcoming you back in the near future.

All the best and kind regards,

Werner Magedler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rainers Hotel Vienna

Address: Gudrunstrasse 184, Vienna 1100, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#57 Business Hotel in Vienna
#95 Luxury Hotel in Vienna
#113 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rainers Hotel Vienna 4*
Official Description (provided by the hotel):
The 4-star Rainers Hotel Vienna is a trendy, modern business and city hotel. Located near the city centre of Vienna, it is the perfect base for discovering Vienna and its important sights. Combining history with modern elements, the hotel creates a unique atmosphere of well-being. For lovers of culture, city tourists and business travelers, the hotel offers a modern and stylish ambiance with dedicated employees who know the value of professional service. The variable room design of the seminar hotel's 640 m² events area provides an excellent setting for conferences, presentations, seminars and exclusive meetings. State-of-the-art technology, natural daylight and professional on-site support ensure a comfortable work environment for up to 350 people. The restaurant, with terrace dining in the summer, and the individually adaptable banquet rooms can also be made available for festivities and celebrations. Discover the magic of our creative, light and vitamin-rich cuisine! ... more   less 
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Also Known As:
Vienna Rainers Hotel

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