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“Great ski hotel” 5 of 5 stars
Review of A-ROSA Resort Kitzbuehel

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A-ROSA Resort Kitzbuehel
5.0 of 5 Hotel   |   Ried Kaps 7, Kitzbuhel 6370 , Austria   |  
Hotel amenities
Ranked #13 of 49 Hotels in Kitzbuhel
London, England
Top Contributor
76 reviews 76 reviews
75 hotel reviews
Reviews in 74 cities Reviews in 74 cities
156 helpful votes 156 helpful votes
“Great ski hotel”
5 of 5 stars Reviewed March 1, 2009

I visited Kitzbuehel with my wife in Feb of 2009. We drove from Munich and arrived late in the evening. Check in was efficient and we were shown to our room very quickly. The room was nicely furnished in a modern style with good amenities and a with lots of room. The style of the hotel is traditional with lots of modern touches. It properly balances the two . The hotel is not directly on the ski slope but the hotel has a frequent shuttle to the lifts. All and all its a great ski hotel in a very nice town.

Stayed February 2009, traveled as a couple
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295 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guildford, England
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 20, 2008

This was way above what I had expected. I was miffed that the White Horse Inn was closed, having enjoyed their level of service before, but this place - although VERY big by comparison - was faultless. The level of service could not have been bettered; the food was way above anything you would expect to find when the dreaded word 'buffet' is mentioned. Forget it. This food was exceptional. I believe the Spa was just as good -a lthough I was ill during our stay and could not use it . The doctor was found and a car provided without a murmur. The staff knew us by name everywhere we went. Go. Be spoiled. I was very impressed indeed - I thought the Bauer Palazzo in Venice would be hard to top but this place pushes it!

  • Liked — Service
  • Disliked — Nothing!
  • Stayed April 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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1 review
5 of 5 stars Reviewed August 3, 2007

we've just spent 9 days at the Grand SPA Resort A ROSA in
Kitzbuhel, Austria. Had we known how fabulous it was going to be we would have stayed longer. The hotel is new (opened Dec 2006) and offers sleek, modern 5* accomodation, great food and possibly the most enchanting service we've experienced outside Thailand!. The staff are faultlessly friendly, charming and helpful. nothing is too much trouble and we were beautifully looked after, especially in the spa which offers a range of excellent treatments. Be prepared to get your kit off in the mixed sauna & steam rooms. Everyone does and no-one cares what you look like. And don't miss the Hammam if you like being pampered for an hour with lots of soap and water.
Our two teenage sons (19 & 16) found plenty to do. Golf, tennis, nordic walking, bike rides, gym, ping pong billiards and lovely indoor and outdoor pools. There are restaurants and night clubs in Kitzbuhel (10 minute walk) if you feel the need. We didn't.
The views of the Alps are stunning and it all felt so blissfully peaceful.

  • Liked — service and spa
  • Disliked — nothing
  • Stayed July 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 11, 2007

This 2 year old resort has spectacular amenities and one of the finest spa's in Europe. Typically German, its very coed and very nude in sauna areas etc. However, unlike other European Hotels it has great workout facilities. One of the best with classes and personal trainers. The food is good, breakfast is included and very well done. The rooms are great - very large and finally a ski resort with enough closet space and rain showers in the baths etc. One issue is that they don't cater well to non German speaking guests - everything in room from phone instructions to dry cleaning sheets is totally German. By the way the laundry service is really bad. I had some shirts done and could have done a better job myself in the tub and an iron. A bit inconvenient as not in town but good shuttel and cab service available - the ski store has a very limited choice of rental skis - i would suggest you don't rent at the hotel but one of the better shops right near the gondola. I want to go back in the summer and play golf here too. I would definetely go back so that's the best review, but there are still a few kinks to work out.

Stayed February 2007
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Top Contributor
130 reviews 130 reviews
83 hotel reviews
Reviews in 77 cities Reviews in 77 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed October 28, 2006

The hotel is located on the outskirts of the town of Kitzbuehel, facing the mountains and overlooking the adjacent golf course. All rooms seem to have mountain and golf-course view. The outside of the hotel looks like an old-day Austrian castle, while the inside is an ultra-modern, reduced style. I would say that the style rather pleases younger people, it's not comparable to most of the other old-fashioned Austrian 5 Star hotels. The rooms are on the small side, equipped with a kingbed, a rather uncomfortable sofa and small coffee table, a desk and a flat screen TV. The balcony is also small and features ONE lounger and a small table. The bathrooms are all in black stone, glass and chrome. They are connected to the bedroom by a window - with shades, if desired. There are two built-in closets, bathrobes and slippers. The indoor pool is huge and it connects to a smaller outdoor pool. The spa area is extremely nice, with several different saunas and steam baths and a very nice rest area. There is a basket full of towles in the room, which you are supposed to take to the pool / sauna with you. There are no additional towels at the pool, though the receptionist will provide them when you ask. A nice touch is the free fruit platter that they serve in the spa area in the afternoon, as well as free coffee / tea and cake in the market place. You can enjoy your coffee and cake either indoors (there is a huge fireplace for those colder days) or on the very nice patio overlooking the golf course. Parking in a parking garage is included in the price. So far, the hotel had lived up to our expectations. The big disappointment was the meals. Dinner - and breakfast - was served in the form of a buffet. The entire atmosphere in the restaurant was noicy and chaotic, much like in any 4 star hotel on Mallorca. The food was well presented, but the disappointment was the taste. Most of the stuff, though it looked extremely nice, simply did not taste well. Either it was completely tasteless or it tasted so strongly of some kind of herb, that you did not even knew what you were eating at all. Also, the hot dishes were not hot, but just warm. The staff in the restaurant seemed to lack training. They never kept up with replacing the cutlery and when I eventually asked if I had misunderstood the procedures and was supposed to get the cutlery myself, I was told, that when I was LUCKY they would replace it and if not, I should just go to the service counter and grap my own. Also, it took ages for the drinks to arrive and we never got the second bottle of water that we had asked for. Another thing that really put me off was the behavior of the Executive Chef. He treated his staff in a most contemptious and derogative way. It was really appalling. On top of that, he addressed female customers either with "princess" (when the lady was good-looking) or with "madame" plus a strange tone (when she wasn't). This was noticed by several femal guests. The breakfast was not much better. There was an average selection, nothing to write home about. Service was chaotic again. When I tried to get myself a pot of tea, a server came up and told me to return to my table, she would serve the tea. When I asked a different server for another pot of tea, I was told to go and get it myself! The restaurant staff clearly needs extra training. Overall it is a nice hotel, but I would not book halfboard again but go out for dinner.

  • Liked — Spa
  • Disliked — Food
  • Stayed October 2006, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about A-ROSA Resort Kitzbuehel

Address: Ried Kaps 7, Kitzbuhel 6370 , Austria
Location: Austria > Austrian Alps > Tirol > Kitzbuhel
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Business Hotel in Kitzbuhel
#6 Spa Hotel in Kitzbuhel
#9 Family Hotel in Kitzbuhel
#12 Luxury Hotel in Kitzbuhel
#13 Romantic Hotel in Kitzbuhel
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — A-ROSA Resort Kitzbuehel 5*
Number of rooms: 151
Official Description (provided by the hotel):
Kitzbühel - sophisticated charm, majestic scenery.Built in the style of a Tyrolean castle, the A-ROSA Kitzbühel perches on the sunny side of the valley, surrounded by the most beautiful 9-hole golf course in Austria. The views sweep over lush greens from the Wilder Kaiser region to the famous Streif. Kitzbühel is a year-round meeting place for athlets and sports enthusiasts in search of sublime nature and international flair paired with the authentic Tyrolean lifestyle. ... more   less 
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Also Known As:
Grand Spa Resort a-Rosa Kitzbuehel Hotel
Grand Hotel Kitzbühel

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