After reading other reviews and booking our holiday on the strength of them, we were so pleased that the Kaiserhof lived up to its reputation. The staff are all very friendly and helpful, especially in the restaurant. The rooms are cleaned daily, and are well presented, nice to have clean towels daily. Very comfy beds.
The standard of food in the restaurant was excellent, the variety was superb with something for everyone. With a special mention to Andrea, Natasha and Humberto who made us feel especially welcome.
The only downside was the fact that we had to pull our suitcases up from the cable car car park, which was a little way up a steep hill. It was ok for myself and my husband, but rather more difficult for my mother in law and aunt who are both in their seventies. Maybe Thomsons could address this minor issue.