We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5 star luxury” 5 of 5 stars
Review of BEST WESTERN PREMIER Kaiserhof Kitzbuhel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added BEST WESTERN PREMIER Kaiserhof Kitzbuhel to your Saves list
BEST WESTERN PREMIER Kaiserhof Kitzbuhel
4.5 of 5 Hotel   |   Hahnenkammstrasse 5, Kitzbuhel 6370, Austria   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #2 of 49 Hotels in Kitzbuhel
Lincolnshire
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
197 helpful votes 197 helpful votes
“5 star luxury”
5 of 5 stars Reviewed May 31, 2013

This is one of the finest hotels you could ever wish to stay in. The high standards and attention to detail are evident in every department. It starts with a lovely warm welcome on arrival and continues through to the bar and restaurant service. It’s obvious that the management and training procedures are of the highest calibre. I can’t think of any other hotel that I’ve stayed in that shows such a high level of professionalism in every aspect.

We only booked the lowest standard of room but this was more than adequate. Good quality fittings all round, comfortable beds,lcd tv,fridge, kettle,safe, bathrobes, etc. Some of the higher category rooms and suites look extremely luxurious and I would love to try one of those next time.

The food in the restaurant is without doubt 5 star, you can see why it has won awards. The presentation and quality of all the courses was impeccable. Even the extensive breakfast buffet is laid out in a meticulous fashion and has every possible breakfast item you can think of. The wine list is very comprehensive and covers all budgets, you can get a bottle of very good quality Austrian wine for around 32 euros, very reasonably priced in my view for a hotel of this standard. Nice little added extras like free soft drinks in your mini bar and free afternoon snack at 4pm make this hotel a pleasure to return to after a day out. We didn’t have very good weather so it was nice to get back to the hotel in the early afternoon and simply relax.

Personally I don’t think you could fault this hotel in any way. It should really be rated 5 star for the quality of the staff and the food. I for one can’t wait to return.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

195 reviews from our community

Traveler rating
    169
    21
    4
    0
    1
See reviews for
50
88
6
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 23, 2013

This was our 3rd holiday at the Best Western Premier Kaiserhof hotel. Previous visits we were so pleased with the services offered in the hotel and its great location next to the gondola. We could not resist a revisit. This time with our extended family.
As last visit, we were welcomed with a friendly smile and handshake, they remembered our previous visits! As last visits, no request was too much. As well as the public spaces within the hotel, the rooms are well appointed in a modern Austrian style with a comfortable and clean bathroom. This year we had rooms 209 and 309 both overlooking the Hahnenkamm skiing piste with a nice sized balcony. Good thing about these rooms is that they are the only standard rooms overlooking Hahnenkamm with a balcony. I might add that they have improved room facilities over last couple of years: coffee and tea facilities are now available in the room and the new HD TV's have more international channels including English ones.
Further it is worthy to note that the hotel has expanded with a huge new wing including bigger dining room, a new multiplex entertainment room with cocktail bar. This room is very modern in contrast with the rest of the hotel, still nice but we thought it did not really fit with the other part of the hotel. The spa facilities are great, pool could be a bit bigger and the gym is also very small. The spa itself is modern, clean and a great relaxation after a day of skiing.

Breakfast and dinner, as always, was superb! As soon as you walk in the waiters help you to your every desire and are indeed very friendly. It takes not long before they walk up for a friendly chat. The chefs produce mostly typical Austrian food using local food. Dinner is part a la cart and part buffet, different each evening. If you have dietary requirements, they will for sure try to make every effort to suit your every desire. If you like your wine, the restaurant has a good wine list and off course a nice selection of dessert wines.
Andrea and her reception team are always helpful and are more than willing to help you find your way in the hotel and in and around Kitz. I have stayed in a lot of 4/5 * hotels, not many places where you get such a warm welcome! The extended hotel team seem to really jell and make a fantastic team!
We will for sure visit again
Thank you Kaiserhof Team!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland, United Kingdom
1 review
5 of 5 stars Reviewed April 9, 2013

We have just got back from our skiing week and our wedding in Kitzbuhel. This hotel went out of their way to make it special for us. We were upgraded to a fantastic and wonderful suite for five days of our holiday. We had looked at various restaraunts to have our wedding meal but we were so glad we organised it in the Kaiserhof as the staff made it extra special for us. We had spoken to the manager to help us organise a horse drawn carriage and it was no problem for them to set this up for us too. The hotel is extremely clean and food was excellent and very well presented with all staff ensuring you have everything you need. My wedding dress had been really crushed with travelling and the head housekeeper ensured my dress was crease free for our special day. I cannot begin thank the Kaiserhof enough for their fantasic high class hospitality and we will be returning again. Thank you to all the Kaiserhof! From Mike and Sarah x

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 29, 2013

We've been here for a week of skiing and will definitely come back. The staff is amazing and is offering every service you'd want - they'll organize your skipasses, traintickets etc. etc. The food is great - dessert buffets are from an outer world!
The hotel is situated just above the Hahnenkammbahn so you'll have to walk only two minutes and the slope ends right at the hotel entrance - just great.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Top Contributor
149 reviews 149 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 26, 2013 via mobile

Booked a skiing holiday through a UK package tour company for half board at this hotel which are two things we never do and therefore had quite low expectations. Turned out to be probably the best overall hotel experience i have had skiing in europe. The location of the hotel is unbeatable in Kitzbuhel being 20 metres from the bottom of run 21 into town and 50 metres from the main cable car. The service throughout our stay was absolutely faultless, both atentive and friendly. The facilities in the hotel are quite traditional but very clean and spacious. Rooms likewise with decent comfortable beds. what was of most surprise was the food. We were quite expecting to eat in the restaurant a couple of nights and eat out the rest. We ate in the restaurant every night. The food was really good quality and presented in a very modern way with plenty of variety.
To my mind the hotel only has one area of slight weakness but to be fair this is true of Austria generally. The Apres ski/cocktail bar downstairs is not quite right. It is definitely not an apres ski bar as it far to flash and therefore doesnt create the right atmosphere (despite the free afternoon feast to residents). It is definatly a really good after dinner cocktail/piano bar and there lies the problem. SMOKING!! We tried to go there two nights but lasted only one drink. There were only 10 people there, half of them smoking an dispite being a large room there appeared to be little or no air con. Furthermore we later found out that there is a couple of couches in the non smoking area but each time we went there people were happily puffing away anyway. You dont really feel like arriving on the scene and asking people to put their fags out. Any bar in Austria not serving food is a shocker for non smokers. could be a really good bar.
However, the overperformance of the rest of the hotel means that i still have given maximum marks.
Its quite a big hotel so you get quite a good mix of people/nationalities. I would say it would fit couples or smallish groups between 35 and 55 best.
Great holiday.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Top Contributor
60 reviews 60 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed March 25, 2013

Delicious food, including 6 course dinner, friendly and efficient staff, spotlessly clean room, warm 9 metre indoor pool, not possible to ski out but very close to main gondola and Kitzbuhel Hahnenkamm rail station and ski in advantage in most conditions. Close to historic old town
One of my top 5 ski hotels in 40 years of skiing. Not cheap but highly recommended, coupled with a great ski area, predominately reds, with numerous mountain restaurants but somewhat spread out if skiing to the furthest points.

Room Tip: If not intending to ski all day ask for a south facing room for sunshine and views of the Hahnenkamm...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
epsom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 18, 2013

The staff were welcoming,friendly and all went out of their way to make our stay thoroughly enjoyable-nothing was too much trouble.
The room was perfect-so nice to have free cold drinks provided daily in the mini bar,and tea and coffee making facility.Towels and toiletries were replaced daily.
Relaxing wellness suite kept clean and well supplied with complimentary refreshments was a welcoming end to our day on the pistes.
But the food was a real taste experience- award winning cuisine-served in the restaurant by the most attentive and delightful staff-my coeliac diet was no problem to them and they made me feel special giving me occaisionally an alternative gluten free option.
We will definitely be staying there again as we had a thoroughly enjoyable experience staying at The Kaiserhof.

Room Tip: Preferably one with a mountain view at the back of the hotel away from the road which can be noisy e...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PREMIER Kaiserhof Kitzbuhel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PREMIER Kaiserhof Kitzbuhel

Address: Hahnenkammstrasse 5, Kitzbuhel 6370, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Kitzbuhel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Kitzbuhel
#1 Family Hotel in Kitzbuhel
#1 Luxury Hotel in Kitzbuhel
#1 Spa Hotel in Kitzbuhel
#2 Romantic Hotel in Kitzbuhel
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN PREMIER Kaiserhof Kitzbuhel 4.5*
Number of rooms: 73
Official Description (provided by the hotel):
Kitzbuehel stands for Holiday – all year round!Welcome to the Kaiserhof Kitzbuehel****s – perfectly situated in the romantic alpine city between ski slopes and golf greens.The quiet but also central location of our hotel at the edge of Kitzbuehel is a perfect place and the center of the historic old town can be reached in less than 5 minutes walk, The world famous Hahnenkamm cable car station and the end of the ski slopes “Asten” and the legendary “Streif” are located directly at the hotel. Due to the fact that the Hahnenkamm cable car is operating during the summer we offer the ideal starting point for excursions into the beautiful Tyrolean Mountains - all year round. Therefore you can leave your car well protected in our underground garage. No matter whether you want to spent a romantic getaway, a spa weekend, a golf holiday, a hiking or skiing holiday, a short trip to one of the famous events in the region or a business trip in combination with a conference or seminar - we at the Kaiserhof have for more than three generations been looking after the wellbeing of our guests and offer you the perfect symbiosis of tradition and modern lifestyle for your holiday. Comfort, high class furniture and facilities, spa and fine dining are the main parts for all expansions of the hotel as well as for the constant improvement of the offer. The Spa & Wellness area with cozy chill out areas serves as a retreat for relaxing. The sauna and the swimming pool help the muscles to regenerate after exercise, the first-class equipment of the gym support the activation of new power and a large selection of beauty & massage treatments are available for those who want to spoil themselves. The awarded cuisine will spoil you with local specialties and international delicacies. Wine lovers will find not only the famous names but also exciting discoveries in the wine cellar. A look at the fine selection is recommended. The rooms & suites are equipped with high-quality Swiss stone pine furniture in Tyrolean country house style. Minibars, the non-alcoholic drinks are included in the price, and a modern infotainment system on the flat screen TVs (international TV channels, Internet on TV) are the last improvements. Wireless LAN in all areas of the hotel as well as broadband internet access for your personal laptop in your room are available and free of charge. Are you curious now? Send us your no-obligation inquiry - we will immediately reply with your particular offer for your personal holiday. We are looking forward seeing you soon at the Kaiserhof Kitzbuehel! Your Kaiserhof Team ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Travelocity, seekda GmbH, HotelTravel.com, TripOnline SA, Despegar.com, Odigeo and Tingo so you can book your BEST WESTERN PREMIER Kaiserhof Kitzbuhel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Kaiserhof Kitzbuhel Hotel
Best Western Kitzbühel
Best Western Kitzbuhel
Best Western Hotel Kitzbühel
Kitzbühel Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PREMIER Kaiserhof Kitzbuhel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.