Loved the hotel from the minute we checked in! Friendly and helpful reception staff, nothing too much trouble.. Fabulous rooms, much bigger than expected with lovely views towards the mountains.. the spa is included with a pool and lounger chairs to look over the views, plenty of fresh towels.. They have a nice and quiet pretty garden accessed from the rear entrance which was lovely to sit and read in. Thoroughly enjoyed the meals, plenty of choice on the buffet breakfast and choices for the evening meal. Restaurant staff very efficient and helpful if something unsuitable on the menu. hotel is right in the centre of the pretty old town and has many bars, restaurants, shops, supermarkets close by. There was a free brass band concert when we stayed which was very good and held in the street by the hotel. Also close to the 2 railway stations plus the cable cars for more fab views... Close to get to many other towns too. will be back again!