I was greeted with a very warm welcome to this family run hotel. The breakfast buffet was excellent with quite a variety of good food. I had one dinner at the hotel as well, and it was very good. The staff went out of their way to help me make dinner reservations for the rest of my evenings in Kitzbühel. The storage area for ski gear was very handy. The room was comfortable, although it was a bit plain. I had requested a room at the back of the hotel in order to avoid the noise issues that I had read about and paid extra for it. However, I was right above the kitchen and there was a lot of noise coming from it. The noise lasted until around 11pm and started early in the morning. I couldn't figure out where the banging, clashing, etc. was coming from at first, but I asked the staff if my room was above the kitchen and they confirmed that it was so. So, while I didn't have to suffer from the pub noise in front of the hotel, I had to endure the kitchen noise below room 111! It didn't interfere a lot with my sleep, but it was disturbing nonetheless because of the racket that was made while I was trying to read before going to bed or just trying to relax in the room. Other than that, it really was a very nice place to stay, although I'm not so sure that I should have paid extra to have a "quiet room" at the back.