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“A Lovely,Privately Run Winter and Summerhotel,” 4 of 5 stars
Review of Erika Hotel

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Erika Hotel
4.0 of 5 Hotel   |   Josef-Pirchl-Strasse 21, Kitzbuhel 6370, Austria   |  
Hotel amenities
Ranked #8 of 49 Hotels in Kitzbuhel
vienna
Top Contributor
72 reviews 72 reviews
45 hotel reviews
Reviews in 36 cities Reviews in 36 cities
67 helpful votes 67 helpful votes
“A Lovely,Privately Run Winter and Summerhotel,”
4 of 5 stars Reviewed February 10, 2014

I stayed in Februar 2014 here for 6 days skiing and a Meeting. The Hotel was originally built in 1896 in a Type of Jugendstil ,but was several Times since that ,extended.the rooms are lovely in a perfect condition with a Lot of Cabinets,which is important,When you are going skiing with all your clothings.The breakfast is a nice buffett and a very Smart Female Cook prepares all fresh eggs,omeletts or warm porridge for the guests.from two to five in the afternoon there is a small Lunch and cake buffet,including Things like soup,some salad,Cafés,sweets,tea,fruits for the returning hungry skiiers. The skiers get a shuttle in the morning to the Skilifts and it is a 12 minute Walk back from the Hahnenkamm or a taxi for 6 is 8 €.
The best of the hotel is the staff ! It is probably the nicest crowd of people,including the owners,which I had met for years in a Hotel !perfect !

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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81 reviews from our community

Traveler rating
    55
    18
    5
    2
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Bedfordshire, England
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 22, 2013

Hotel Erika, a family owned establishment for generations, provided a wonderful weeks stay for us back in March this year. The hotel has a nice historic feel to it, which is complimented by the traditional uniforms that the staff wear. Everything went really well from the point we checked-in and were upgraded to a mini-suite to the weight we gained over the holiday, from the vast excess of quality food that was served at Breakfast, Afternoon Tea and Dinner. The staff are really friendly and make you feel very welcome. The recently added spa area area nice assistance to the post-ski wind-down. The warm Ski / Boot room, the daily shuttle to the resort centre and the wi-fi add a good level of convenience. The historic centre and the general price of food and drinks in the resort and on the slopes really makes you wonder why people put up with excess concrete and high prices of French skiing. Austria is extremely affordable and ideal for beginner to moderate skiers. We hope to return soon!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 29, 2013

I must say we were rather apprehensive having read the previous review. We had booked a junior suite direct with the hotel because most trip advisor clientele were enthusiastic but we need not have worried. This is an excellent hotel!

Our room was large with slightly 1990's decor, but everything worked and was spotless. The bed was very comfy and we did not find the lack of air-conditioning a problem - just open a window and let in the cool mountain air!

The family who own the hotel are ever present and very friendly and helpful. Facilities are good with a better than average gym and excellent spa area which includes a steam room, two saunas and hammam. This was always working during the advertised times of 3-7pm.

An afternoon tea is provided and is free. The breakfast buffet is excellent with freshly cooked eggs and bacon if you want it. The five course evening meal was also excellent and included a choice of 3 main courses (one of which is vergitarian) and and a comprehensive salad buffet. Service was first class.

We had free use of the garage with a named reserved space which was a nice touch.

It may not be the best hotel in Austria as a previous reviewer has said but it must be one of the best 4 star hotels in Austria.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
poulacapple
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 10, 2013

Staying in one resort for one week was a first for us so it was important to get the hotel and its setting right after 15 years of 2 centres.When we arrived only the barman was their to greet us and it was only 8-00 pm not a great start and even then he was reluctant to show us to the room.In the room it was a reasonable size plenty of space for clothes but no fridge bearing in mind Austria was in the middle of a heat wave.Went down for dinner ;not much left on the salad buffet at that time and the meals as in most of the 2 weeks were a little bland and repetitive to say the least i suppose you had the salad buffet to go back to.The first nights sleep we were woken at about 6-15 am by barking dogs this was a regular theme with the owners ;they had 2 dogs who went everywhere the kitchen ;the dining room etc.The first breakfast was like the rest really plenty of choice ; fruit ;bread ;yoghurts; eggs ;bacon. and continental breakfast plenty of choice and well served by the staff.The first full day we went up the Kitzbuhelerhorn and walked down so on our return decided to do a warm down in the small gym i was shocked to discover someone had been on the bike left seat all over the floor and the seat and the handles of the bike [ disgusting].Having cleaned the mess up i did a 30 minute warm down ready for the sauna and a swim ;sadly the sauna and steam room where not on .When the question was asked of reception they told us we had to ask for those facilities to be put on.When you pay for facilities you expect those facilities to be working [ the steam room wasn't put on once in a two week stay.Even then i had to ask for the sauna to be put on.As for the staff most of them where helpful we had one waitress for the 2 weeks except for the last 2 days when the service and standard of service took a nosedive.On an evening we discovered you could get a free glass of Austrian wine red/white or beer or even fruit juice which was a nice touch sadly one evening we were presented with one glass of each in a red hot glass no surprises then they remained un touched.our final night the best food was saved till last a wonderful meal served and washed down with a world class bottle of Austrian Zweigelt [red wine].Sadly our new waitress decided to thrown the wine on to the table instead of the glass ;quite clearly the young lady looked nervous pouring the wine and opening the wine.Still the wine and food were great.I read reviews claiming this hotel to be a 5 star [no way] or even the best hotel hotel in Kitbuhel[no].One final thought the hotel put on a wine tasting for the guests to sample Austrian wine from the different regions.
Only one glass was used for the white wine no bread was served with the wine and no water either to clear the glasses of the previous taste of a different grape.All in all a pleasant stay good staff ;sad about the dogs barking every morning very early we certainly didn't need an alarm clock a 4 star rating yes but 5 star no way.We made the best of the 2 weeks as we know Kitbuhel well and enjoyed all the festivities ;would i stay at this hotel again-unlikely

Room Tip: book a room at the back to avoid road noise
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 23, 2013

We have just returned from two weeks in the Erika and are already planning our return visit.
The Schorers and all the staff couldnt have been more warm, welcoming and helpful.
The room was fantastic with great views we could see both the Kitzbuhler Horn and the Hanhekamm!
There is a set menu as a previous reveiwer mentions, however there is choice within it and in the course of two weeks we never had the same menu twice, quite an acheivement. I am vegetarian and found plenty of interesting and innovative food - the spicy banana soup is to die for!
The facilities are great with three pools in total, although we were never brave enough to try the outside 'bio' pool other guests did whilst we were there and really enjoyed it.
I would have no hesitation in recommending this hotel to anyone, single, couple or family as the facilities, food and welcoming family atmosphere will meet all needs.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 21, 2013

We have just had a week in this hotel in Kitzbuhel. We had 1 or 2 issues with it. Firstly the week we were there the weather was very warm, but no air conditioning in rooms, and if there was in the dining room it was never used. The food we had was well cooked and well presented but it was a set menu, surely in this day and age a choice could have been available. Also the second day we were there we were informed at breakfast that if we wanted an omlette it would be an extra 2 Euros!! Why? Surely making an omlette is no more work than frying a couple of eggs, which they did at no extra cost. The best thing about the restaurant was our waitress Adelina, she was a gem, nothing was too much trouble and she was so friendly, she was a pleasure to know. In the information book it said you could pay you bill daily if it was better for you. When we tried this we were told it was easier for them if it was left until the end of the week. We insisted as it was better for us to do it dauly. On the Saturday night we had a problem with children running around, up in the lift, then running in a circle around the corridor. These were the grandchildren of the owner! I am sure guest's children would not have been allowed to do this. Finally, two dogs roaming around, which belonged to the owner (it was a dog friendly hotel) they tried to get in to the dining room. Not everyone likes dogs, friendly or not. The hotel was lovely and clean, and the afternoon tea was very gratefully received.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2013

Well worth a 5* rating. The warmth of the welcome from the owners and entire staff team is matched by the comfort of this hotel. We enjoyed very pretty gardens and conservatory, high quality pool and spa and a well furnished bedroom. The food was plentiful and cooked to a very high standard.
We really enjoyed Kitzbuhel. The hotel gave easy access to the town centre two summer time cable car lifts which accessed fabulous views and a range of great walking. I hope to return!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Erika Hotel

Address: Josef-Pirchl-Strasse 21, Kitzbuhel 6370, Austria
Location: Austria > Austrian Alps > Tirol > Kitzbuhel
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Kitzbuhel
#7 Luxury Hotel in Kitzbuhel
#12 Family Hotel in Kitzbuhel
#15 Romantic Hotel in Kitzbuhel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Erika Hotel 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Erika Hotel Kitzbühel

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