This centrally located hotel in Kitzbuhel has a variety of rooms, some have balconies but tend to be older and the bathrooms are in need of an upgrade. Other rooms have been refurbished in a contemporary style and are delightful, however these modernised rooms tend not to have a balcony. The staff are very friendly and helpful, and the food was outstanding. i have never seen such a varied salad buffet table - with at least 30 different items to choose from every night. Breakfasts were equally as good. Nothing was too much trouble for the dedicated team of staff and after all it is the staff that make this place a hotel.