We found the quality of service to be outstanding. All the staff were friendly and welcoming and went out of their way to be helpful and informative. Service exceeded that which we had received earlier in our special anniversary holiday at some of the iconic hotels across Europe. The "bell boy" not only helped us with the luggage from our room on the morning of our departure but then wheeled our bags to the railway terminal across the road, took us to the correct platform and then located where on the platform our carriage would stop. Even afterwards, when I realised I had left my ipad charger in the room, they responded to my call by finding it and posting it back to our home address in the UK. The room was comfortable and clean and by contrast to their more pretentious competitors represented excellent value.
- Official Description (provided by the hotel):
- The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more less
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- Also Known As:
- Grand Hotel Innsbruck
- Grand Resort Innsbruck