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“Great location. Wonderful staff. Average hotel” 3 of 5 stars
Review of Star Inn Hotel Salzburg Zentrum

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Star Inn Hotel Salzburg Zentrum
3.0 of 5 Hotel   |   Hildmannplatz 5 | 5020 Salzburg, Salzburg 5020, Austria   |  
Hotel amenities
Ranked #33 of 134 Hotels in Salzburg
Odessa, Ukraine
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
“Great location. Wonderful staff. Average hotel”
3 of 5 stars Reviewed February 12, 2013 via mobile

The Star Inn hotel is not a luxury hotel by any stretch of the imagination. The budget rooms are very very small and the bathrooms are strictly functional. It has more of a feel of a budget hostel than a 3 star hotel. But the rooms while small are very functional. The heating in the room was wonderful (not something that is common in many hotels in Europe in the winter, it would appear), the breakfast very nice, the staff of the hotel great. And the location is just amazing. The hotel is just a short walk from the old city. But it is not cheap at all though so I am not sure we shall stay here again if we are in Salzburg one more time. All in all, a functional hotel, but at the price, not a great one.

Stayed February 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, responded to this review, October 25, 2013
Dear guest,

Thank you for taking the time and have evaluated our hotel.

It is nice to read that you felt comfortable with us.

During the lower season our rooms are much cheeper. So maybe visit us during the spring time where we offer you our rooms from EUR 89 at the standard category.

We would be delighted to welcome you and your family with us again and send warm greetings from Salzburg
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326 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Aviano, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2013

very nice location, u can just take a walk to the old town.. really worth the price. the cons is the traffic outside the hotel is pretty busy. so have to be careful when u about to cross the road, i have a toddler with me, so its kinda scary. but other than that it is a nice hotel to stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, responded to this review, October 25, 2013
Dear guest,

Thank you for taking the time and have evaluated our hotel.

It is nice to read that you felt comfortable with us.
In our hotel there are also rooms that are aligned to the backyard.
These rooms are wonderfully quiet and offer a beautiful view of the Mönchsberg.

To walk to the city, leads a pedestrian tunnel through the Mönchsberg which is separated from the road. So it is much more pleasant to go into the city.

We would be delighted to welcome you and your family with us again and send warm greetings from Salzburg
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bangalore
Top Contributor
79 reviews 79 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 15, 2013

this place is literally a stone's throw from the city centre and all the scenic locations of Salzburg. the room was large and well appointed and the bathroom modern. the staff were courteous. we were happy with the room and the amenities provided. wifi was free, though had to request for and enter a new password every 4 hours (online). would definitely recommend this place.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, responded to this review, October 25, 2013
Dear Guest,

Thank you for your nice comment about our hotel.

We are pleased that you have felt comfortable with us.

To explore the city, our hotel is a really good starting point.
300 meters separates the hotel from the old town and thus from all the attractions of Salzburg.

We are pleased to inform you that we have updated our WIFI system and it's now much easier to log on.

We look forward to welcoming you again in Salzburg with us and remain with kind regards from Salzburg
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Darwin, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 10, 2013

This hotel is in a good location in Salzburg - just a couple of minutes walk and you are right in the centre of the Old Town. The hotel itself is modern, clean and tidy. Staff are very helpful, even making a phone call on our behalf as we couldn't communicate in German - thank you Daniel. Rooms were again modern and clean but basic 3 star - a kettle with tea/coffee facilities wouldn't have gone astray. The hotel had car parking which was convenient when you are a foreigner driving on the wrong side of the road! Overall satisfactory stay for the price paid.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, responded to this review, October 25, 2013
Dear Guest,

Thank you for your nice review and that you have taken the time for it.
We are very pleased that you have felt comfortable with us.
We are particularly pleased at the praise of our employees, which we refer, of course.

We would be delighted to welcome you back with us (we will then borrow a kettle) and send warm greetings from the city of Mozart
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Shreveport, Louisiana
Top Contributor
133 reviews 133 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed January 5, 2013

The room was clean, and utilitarian. No frills about it. Breakfast was slightly overpriced. Pretty close to the city center and the sound of music hop on hop off bus. The internet sign-on was complicated every single time you logged on, you had to run through a verification process.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa R, Leiter Gästebetreuung at Star Inn Hotel Salzburg Zentrum, responded to this review, October 25, 2013
Dear Guest,

Thank you for taking the time to review our hotel.
Sorry, you have found the registration to WIFI as complicated.
For this reason, I am pleased to inform you that we have been working on that and we have now made ​​the sign up for the free WIFI much easier.

We would be happy if we can welcome you back with us and send warm greetings from Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
521 reviews 521 reviews
89 hotel reviews
Reviews in 147 cities Reviews in 147 cities
353 helpful votes 353 helpful votes
4 of 5 stars Reviewed November 5, 2012

the hotel's location is great, about a minutes walk through the transportation tunnel and about 3 minutes from the cathedral. One of the trams from the train station stops right in front of the building for easy access to the station. The neighborhood is clean and quiet. The rooms were comfortable and the shower was hot. The front desk also has free coffee and tea and will print things off for you If you ask nicely.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 4, 2012 via mobile

Hotel is located just 5 min walk from the centre of old town and only 2 min from the steps of Mönchsberg, where you will see some lovely views of the city.

The hotel is clean and simple but a little "sterile". Rooms are a reasonable size for a hotel in this price range. Beds are OK but only a mattress on a hard base board. Breakfast is the European norm of cereals, bread, cold meats and eggs.

Stayed November 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Star Inn Hotel Salzburg Zentrum

Address: Hildmannplatz 5 | 5020 Salzburg, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#28 Family Hotel in Salzburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Star Inn Hotel Salzburg Zentrum 3*
Number of rooms: 86
Official Description (provided by the hotel):
The Star Inn Hotel is located right in the heart of the city of Mozart, only 300 m from the Playhouse and the famous Getreidegasse. Here the birthplace of the musical child genius is situated. Easily reached from any direction, our hotel offers you the ideal starting point for conducting your business. Or for an unforgettable weekend stay: A wondrous environment, a city centre with incomparable atmosphere and culinary delights at every turn are waiting for you there. The hotel has 61 covered parking spaces available, and the two large public garages under the Monchsberg offer many more only a few minutes away. ... more   less 
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Also Known As:
Star Hotel Salzburg Zentrum

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