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“Excellent b&B but awful owners” 2 of 5 stars
Review of Steinerhof

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Steinerhof
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Moosstrasse 138, Salzburg A-5020 , Austria   |  
Hotel amenities
Ranked #46 of 134 Hotels in Salzburg
mumbai
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Excellent b&B but awful owners”
2 of 5 stars Reviewed July 18, 2013

Stayed here in may..we were a family with kids...the place is done up very nicely ..problems started just after check in when the owners wife came up to our rooms and stated that no food can be had in the rooms! since we were with small kids it was a silly request...also the hotel is far away from the city centre and there are no restaurants nearby...we decided to move to another hotel the next day..if not for the unfriendly owners i think this place would be a good option to stay on moosstrasse..

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
    15
    9
    2
    2
    0
See reviews for
12
11
Solo
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Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
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English first
Perth, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2012

Our fourth stay over eight years, what more can we say; Norbert and Renate are perfect hosts. It is an exceptional home with beautiful gardens and the views from our bedroom were wonderful - mountains and flowers. The location is quiet, with a bus taking you to Salzburg in 15 minutes. We enjoyed a typical hearty Austrian breakfast - yoghurt, eggs, fruit, cereals, cold meats, variety of breads, coffee & tea.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 24, 2012

We spent two night in this old and charming place in September 2012.
Norbert, the owner, is a very pleasant gentleman, friendly and hospitable.
The hotel is an old farm typical of the region.
The rooms are not fancy, but they are well kept and clean. Breakfast is included in the room rate and is good.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 26, 2012

Our family of 3 really enjoyed our stay at Gaesthaus Steinerhof. Norbert added a single bed to our room for our son, which worked well. The guest house is located in a suburb of Salzburg. There are a few houses in front and to the side of the guesthouse, but only fields and a view of the mountains to the rear, so you feel like you are in the countryside. The gardens and regular landscaping are very nice. Our room only had one small window with a few of the barn. Our room and the entire guesthouse were very clean. Our host, Norbert, was very friendly. His English is limited, but a whole lot better than my German. There are a couple of restaurants within walking distance. We ate twice at one of them, the Reiterhof. I am going to review it on TA as well. Breakfast was fine. The only negative is that you have to take the bus into Salzburg, which was not difficult. We paid 80 Euros per night for 3 people.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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North Carolina
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 19, 2012

We appreciated staying in a quiet residential area with efficient and direct bus service into the city rather than battling the traffic. Our room was clean and comfortable with a balcony with a view of the mountains and the lovely, meticulously manicured gardens below. The flowers, inside and outside, were gorgeous. Herr Haslauer speaks only a little English, but his enthusiasm and warmth made us feel quite welcome. Breakfast was nicely laid out on our table, rather than buffet style. We had a great biergarten dinner at Pflegerbrucke, a few miles away.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hohenems, Vorarlberg, Austria
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 14, 2012

The rooms were quite old, but it did have some flair too. Breakfast was alright, nothing special, but we were satisfied. If we had stayed a bit longer, it would have been more of a problem. In the end my girlfriend and I had a nice trip to Salzburg. The owner is a very nice fellow and highly motivated.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Boston, Massachusetts
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 22, 2012

This guesthouse was very nice - lots of intricate wood carvings in the house and very Austrian feel! The room was very big, clean, and comfortable. We had a full, wrap-around deck, a couch, and a foyer with a refrigerator. We loved the guesthouse and the location was great - 10 minute drive into Salzburg, but also very close to the surrounding mountains. The included breakfast was outstanding as well.

If you plan to stay here, beware that this is a guesthouse, not a hotel! We were a bit surprised that there was no internet (which was a pain), no shampoo, and only hand soap. The owner was very friendly, but other than during check in and breakfast, we never saw him. So without internet or staff to help, we had a bit of difficulty navigating Salzburg.

One last note, a previous review from 2006 (the only bad review) said the place is in need of renovations. This must have been completed, because it was in great condition when we stayed in 2012.

Room Tip: Get a room with a balcony, the view of the mountains is worth it!
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Steinerhof

Address: Moosstrasse 138, Salzburg A-5020 , Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Free Parking Airport Transportation
Hotel Style:
Ranked #46 of 134 Hotels in Salzburg

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