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“Great character and service” 5 of 5 stars
Review of Haus Wartenberg

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Haus Wartenberg
Riedenburger Strasse 2, Salzburg 5020, Austria   |  
Hotel amenities
Ranked #80 of 135 Hotels in Salzburg
Baton Rouge, Louisiana
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Great character and service”
5 of 5 stars Reviewed October 3, 2013

I loved everything about this hotel! It's old and corky but had great character. I was on a trip with my family and we booked one big room but the people at the front desk ended up giving us 2 rooms to make it more comfortable. The location was also easy walking distance to all the attractions in the city. Loved the charm, loved the service and left Salzburg with great memories.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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82 reviews from our community

Traveler rating
    33
    28
    6
    10
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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English first
West Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 10, 2013

We arrived to friendly & helpful staff who helped us with our luggage up to our rooms on the first floor. Yes it is an old building & after being on a tour with 5 star hotels, it was abit of a shock but once we were settled in, all seemed better. Unfortunately we were asked to move rooms due to a mix up but our new room had a small bar fridge so that was a great bonus. We had an old TV which was there purely for decorations as it didnt work.
The WIFI had a strong signal, very pleasing. Only half our lights worked so we moved globes around to suit our needs. We asked if an electric kettle was available for hot water ( cuppa tea) & one was promptly delivered to our room with cups & milk.
We stayed for 2 nights & in the afternoon the sun streamed into our room, great for drying our washing!
Location was good with 2 convenience stores located within 5 minute walk. Great restraurant just around the corner, Poseidin, ate there both nights. Parking only on the street but the staff with great giving us a time clock sheet to allow free parking.
Interesting 15 minute walk into the old town & Fortress through the Monchs Berg, literally you walkthrough a mountain.
The beds were comfortble, good hot shower but no where to hang wet towels.
All in all, we would stay here again. The staff were incredibly helpful & friendly. No, its not all new & glitzy but Haus Wartenberg is still good value & provides a comfortable base when in Salzburg.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 1, 2013 via mobile

I would recommend this hotel but prospective visitors need to be clear about what to expect. This building is over 400 hundred years old. It can in no way be seen as up to the standard of a chain hotel. The rooms are all very different and odd. Our rooms was actually two double rooms sharing a bathroom which would have been good for a family visit. The electrics leave quite a bit to be desired. In one of these rooms only one bedside light reached a socket. The central light was not attached to the ceiling and did not have shade. The bedside light smelt of scorching after about ten minutes and had to be swapped. The furniture is old - some would say antique - and obviously doesn't match. The water however was hot and the shower was very good. The towels soft and clean and plentiful. The beds were comfortable - well ours were but I couldn't guarantee the others - you get the idea. The breakfast room is small but cosy and there is an overflow room. The breakfast was good but not exceptional - one morning we had boiled eggs, the other morning we didn't - you get the idea. The staff were on the whole very friendly and helpful - except when we first arrived and weren't expected despite having emailed and being acknowledged and being put into a room with four beds rather than the two double rooms we had booked through the website. This was resolved but not until quite a bit of stress on our part and some annoyance on the part of the staff. After that though, or because of it, the owner Johannes and his wife and the rest of the team were very helpful and accommodating if not completely organised - you get the idea. The location is excellent - it is ten to fifteen minutes walk from the centre (or less by bus) in a quiet residential area. Overall, this is a marvellous building that needs to be looked after and with some substantial maintenance could be a real gem, but it isn't quite there at the moment. If you can cope with the quirky and a little odd and most things working - rather like the wifi - then you will leave smiling if a little wryly. If you can't, then do n't even try it - you get the idea.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broadstairs, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 19, 2013

The 400 year old building was the attraction for our booking this authentic hotel, however on arrival it was clear to see that our room and bathroom had not been cleaned since the construction of this building. For the heavy price charged we would expect a high level of cleanliness however old the building is. Its location to the city was a positive, as indeed was the continental breakfast offered. The alfresco dining matched with the reasonable prices (compared to Salzburg) were the hotels best attribute.

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  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leiden
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 18, 2013

We recently stayed for 2 nights in Haus Wartenberg and were not impressed at all. We had high expectations based on the positive reviews on this site, but left with a bad feeling. The rooms are small and very dated. The antiques are nice and all, but the rest of the furniture is just old and in poor condition. We had dinner upon our night of arrival, but unfortunately tastes were bland and nothing special. The breakfast was even worse with plastic cheese and unripe fruit.

We were charged some EUR 130 per night, which was about twice what we think it was worth, so we definitely would not recommend anyone to stay here.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 2, 2013 via mobile

It's umm. A little 'Jesusy'. Pictures of the crucified Jesus greated me at breakfast, baby Jesus when I went to bed and annointed Jesus when I came in and out of my room. My wife is Jewish so you know, she thought that was weird haha.
Nice enough people, nice room, very unique. Breakfast ok, nothing special.
Street parking free, but I didn't have trouble finding a spot.
I'd stay here again. Walking distance to Saltzburg center

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 13, 2013

The hotel (more of pension, perhaps?) is an historic building that's nearly 400 years old. Upon our arrival, Johannes, the owner, let us select our own room! For a family of four, we chose the top suite which was large, quiet, clean and comfortable. No creaky floors there as they were all tiled; had two bathtubs with showers and two toilets. The suite could have easily slept 6 or 7, but being at the top meant the wifi was weak to no-existent. No matter--you can always read a book. It is certainly a unique place with a good amount of antique furniture, but it has character like no other place I've stayed. The owner's wife made a birthday cake for our daughter, and it was a delicious, beautifully made cake with a huge sparkler and a candle! Their four children even came down to the dining room to watch the presentation! The food is also excellent, and some of the locals even come by to eat. This is a very family-oriented place, and my kids loved to play with the rabbits in the pen outside in the garden (the family pets). Johannes gave us Salzburg cards to get around the city for free, and those were very handy.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haus Wartenberg

Address: Riedenburger Strasse 2, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #80 of 135 Hotels in Salzburg
Price Range (Based on Average Rates): $
Number of rooms: 10
Reservation Options:
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Also Known As:
Haus Wartenberg Salzburg
Haus Wartenberg Hotel Salzburg

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