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“Good Solid Hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Parkhotel Brunauer

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BEST WESTERN PLUS Parkhotel Brunauer
4.0 of 5 Hotel   |   Elisabethstrasse 45A, Salzburg 5020 , Austria (Formerly Josef Brunauer Hotel)   |  
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Ranked #32 of 134 Hotels in Salzburg
Western Ireland, Ireland
Top Contributor
73 reviews 73 reviews
40 hotel reviews
Reviews in 31 cities Reviews in 31 cities
52 helpful votes 52 helpful votes
“Good Solid Hotel”
4 of 5 stars Reviewed August 11, 2013

There was a heatwave and no ac but the room at the back was pretty cool at night despite the heat, provided you left the door to balcony open.Some noise from bar guests in garden at night but not bad.Single room small but well equipped.Fridge provided on request. Good breakfast .Very near station and bus depot for travels around area.I was there for music festival.About 25 minutes walk along the river to the Opera.3 or 4 buss go there from bus station.Buy tickets for bus down elevator at bus terminus much cheaper.Great male receptionist very good advice on transport etc.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beate P, Leiter Gästebetreuung at BEST WESTERN PLUS Parkhotel Brunauer, responded to this review, September 8, 2013
Dear oreganoItaly!

Thank you so much, that you've taken the time and gave us your assessment!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank's again for your time!

If I can be of assistance in the future, please don't hesitate to contact me or my colleagues at +43662454265-0 or office@parkhotelbrunauer.at .

We look forward to welcome you again at our hotel!

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
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    27
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
New York City, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 5, 2013

My wife and I stayed at the hotel during July 2012.

Location: Few blocks from the Central Railway Station and about 15 minutes from Mirabellplatz. Other tourist locations are further away. Free parking available. Since its in a residential neighborhood taxis/stores/restaurant/buses are by the railway station.

Room: We had a double room which was clean and spacious. Please be aware that there is NO air conditioning in any of the rooms. We would not have booked this hotel if we had known this. The 2 days we were in the Salzburg the temperature was 35C so it was quite uncomfortable without AC. Wifi worked well in the room.

Service: Staff was helpful with directions and recommendations for restaurants. We arrived at midnight and the room was available to us immediately.

Food: There is a restaurant in the hotel and excellent breakfast was included in the hotel price.

The main inconvenience for us was not having AC in the rooms. The fact that it was not centrally located was fine with us since we don't mind walking. Free parking and breakfast included is a big plus.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beate P, Leiter Gästebetreuung at BEST WESTERN PLUS Parkhotel Brunauer, responded to this review, September 8, 2013
Dear travelNYC!

Thank you that you've taken the time and gave us your assessment about your stay at our hotel!

Please, let us explain why we don't have an air condition in our hotel: the reason is, that we have the Austrian eco-label! So we are committed to take note of a low energy consumption. For the next summer / future, we are working on a solution!

Your business is very important to us and we value your feedback. If I can be of assistance in the future, please don't hesitate to contact me at +43662454265-0.

We hope you will come back and see us again soon.

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 23, 2013

We stayed for a couple of nights but wish we could have stayed more. The room was comfortable, and equipped with a safe and a mini-bar. As Salzburg can be visited on foot, the hotel is located only 10 blocks from Mirabelle Palace. It also has parking space for free, good for leaving the car behind. We also enjoyed twice the hotel's restaurant, with a buffet alternative: food was very good an the closest to a homemade meal we had during our holidays.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beate P, Leiter Gästebetreuung at BEST WESTERN PLUS Parkhotel Brunauer, responded to this review, June 23, 2013
Dear jpresotto!

Thank you, that you have taken the time and gave us your assessment about our hotel!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We forwarded your compliments about our food to our service and kitchen manager!
Thank you very much for your exceptionally good feedback!

We hope you will come back and see us again.

If I can be of assistance in the future, please don't hesitate to contact me or my colleagues at +43662454265-0 or office@parkhotelbrunauer.at .

With kind regards from Salzburg,
Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denia spain
Top Contributor
64 reviews 64 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 16, 2013

On arrival staff very helpful and friendly and continued to be so for the duration of our visit. The hotel is well run and nothing is to much trouble, although when you book it does not say tea & coffee is available in your room, but if you ask it will be provided free of charge. Room was clean and well decorated. Choice of breakfast is good, but a limited menu is served in the evening,but is good value for money. It's just out of the the main area but a short walk to the bus and train station (2.30 euros to the centre) the advantage we found was you are away from the hustle and bustle. Car parking is free

Room Tip: We booked a junior suite, which had a double balcony and ample room.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beate P, Leiter Gästebetreuung at BEST WESTERN PLUS Parkhotel Brunauer, responded to this review, June 23, 2013
Dear Len R!

Thank you that you've taken the time and gave us your assessment here at TripAdvisor!

Your business is very important to us and we value your feedback. On this way we want to say thank you for your good evaluation: THANK YOU!

If I can be of assistance in the future, please do not hesitate to contact me or my colleagues at office@parkhotelbrunauer.at .

We hope you will come back and see us again!

With kind regards,
Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex England
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 1, 2013

We spent 2 nights in Salzburg and chose this hotel for its easy access to the railway station (5 minutes) and the old town 15 /20 minutes by foot. On arriving we realised that it would have been a much easier hotel to access by car than the (often pricey) places located right in the historic centre (and it has plenty of secure parking too). The service is attentive and the room was, for a hotel of this class exceptionally well equipped, the view over gardens was pleasant and it was quiet even with windows to the balcony open. Our room had a separate sitting area with comfortable armchairs giving the feel, if not the form, of a mini suite. We didn't eat in the restaurant but the breakfast buffet was varied including an excellent variety of high quality breads, cereals fruit etc.The price as modest for qulaity on offer.

Room Tip: At the rear rooms facing the gardens are particularly quiet and have pleasnt views.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beate P, Leiter Gästebetreuung at BEST WESTERN PLUS Parkhotel Brunauer, responded to this review, June 23, 2013
Dear MikeESussexEngland!

Thank you so much, that you've taken the time and gave us your assessment about our hotel here at tripadvisor!

Your title about your stay: "A gem" - wow, this is one of the finest compliments which I've ever read in our surveys! Thank you!

If I can be of assistance in the future, please do not hesitate to contact me or my colleagues at office@parkhotelbrunauer.at .

We hope you'll come cack and see us again!

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 17, 2013

The hotel is located a bit outside of the city centre, but the location is quiet and close to the bus stop. The service and restaurant is good, the room is clean and spacious. I think this hotel is suitable if you are traveling with your car, as the parking is free.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beate P, Leiter Gästebetreuung at BEST WESTERN PLUS Parkhotel Brunauer, responded to this review, June 23, 2013
Dear JlsNico!

Thank you that you've taken the time and gave us your assessment about your stay at our BEST WESTERN PLUS Parkhotel Brunauer.

Your business is very important to us and we value your feedback! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

If I can be of assistance in the future, please do not hesitate to contact me or my colleagues at offiec@parkhotelbrunauer.at .

Thank you again for your assessment!

With kind regards from Salzburg,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 1, 2013

Stayed in this hotel for two nights in January when the weather outside was pretty cold, about
- 6C. Decor was a little jaded, not sure if I liked the orange wood-chip wallpaper but the bed was very comfortable and my lights were out even before I was horizontal. Strange thing though and I saw this in another Austrian hotel, the double bed had two single duvets, curious sensation when you wake to find your other half has stolen your duvet and has both wrapped around her. The lack of air conditioning was not a problem but I thought the room was just a little on the chilly side ( possibly because my duvet was swiped)
The hotel is in a cracking location very close to the railway station and bus terminus, so there was no problem getting about on the public transport. Over all, I'd highly recommend this hotel for comfort and convenience, oh yes, the breakfast was pretty decent too.

Room Tip: Room 312 had a pretty good view of the sunrise picking out the Alps through the fog on Saturday morn...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beate P, Leiter Gästebetreuung at BEST WESTERN PLUS Parkhotel Brunauer, responded to this review, June 23, 2013
Dear OllieODublin!

Thank you that you've taken the time and gave us your asessment about our hotel.

Your business is very important for us and your assessment shows us, that we are doing it the right way! Thank you!

If I can be of assistance in the future, please do not hesitate to contact me or my colleagues at +43 662 454265-0 or office@parkhotelbrunauer.at .

We hope you will come back and see us again at our BEST WESTERN PLUS Parkhotel Brunauer!

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Parkhotel Brunauer

Address: Elisabethstrasse 45A, Salzburg 5020 , Austria (Formerly Josef Brunauer Hotel)
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#13 Business Hotel in Salzburg
#22 Luxury Hotel in Salzburg
#24 Romantic Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Parkhotel Brunauer 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Josef Brunauer Hotel Salzburg
Josef Brunauer Salzburg

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