We went thru Hotels.com for a prepaid 4 nite stay. When we got to Innsbruck,due to the rain and flooding, they closed the autobahn and the train to Salzburg. We called the hotel to cancel-at first they said ok and then reneged. They had us call Hotels.com who said that since the hotel would not refund any portion of our $600, they could also do nothing. It is my feeling that the hotel rented out the room twice -Salzburg was crushed with flood refugees from the east. There was no discussion or token. Will file dispute with my credit card.
- Official Description (provided by the hotel):
- Excellent and unique Boutique Hotel in the city center of Salzburg. The hotel is located directly in the historic old town in the pedestrian area. Most of the popular sights in Salzburg, like the Getreidegasse, Mozart Museum, Mozart's birthplace or the Cathedral are within a few minutes walking distance.Here you experience the real Salzburg, the art of life and style of this elegant City. Wonderfull rooms and a great Restaurant as well as an excellent breakfast are waiting for you. ... more less
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