We have stayed at the Stadtkrug many times over the last 12 years but after our last visit must admit that the quality is steadily declining. On the positive side, the location is excellent, a short pleasant walk from the center of the old town. The staff is also very friendly and personable and you feel you are a family guest. The building itself is also charming and historic. The price is also quite good for Salzburg. The suites, which are actually very large bedrooms with sitting area and very large baths are reasonable at €185/night. Wireless Internet is free in the rooms and fairly good. Unfortunately, this is the end of the good part. The rooms and furnishings are getting very old and have not been updated for many many years. Funky is a polite term, aging and dingy is also accurate. The beds are hard and mattresses thin, linens are rough, towels very thin, pillows and duvets are thin and polyester. Curtains, while a bit newer appear to be of a cheap and unattractive fabric. The bathroom shows serious age with old and not well functioning fixtures, mismatch towel bars, ineffective shower screens and very distasteful black scrubbed but stained signs of mold in the past on the walls. Marble floors are in need of rehoning and polish as they have marks from some past spills from perhaps caustic cleaning solutions. Regrouting is also past due. As mentioned before, the amenities are meager--1970s style packets of shampoo and tiny soap ala US motels. Lighting fixtures are fitted with fluorescent bulbs that are either too bright or too dim. Impossible to see contents of the wardrobe and no full length mirror. The hallways are always hot (who knows why?) and the cleaning person leaves carts of linens, food trays and supplies in the hallways and even the elevator often. Smoking is still allowed in the lobby which has a charming small bar area but for non-smokers, it is too unpleasant to spend any time there. There is no assistance with luggage, turndown service, or robes needless to say. The breakfast has also gotten a bit lean over the years. Breads, a few cheeses and spreads, canned fruit cocktail and muesli with chocolate chips ... And I'm sorry to say even the coffee (and cappuccinos taste thin and boiled). Bottom line, it's time for real refurbishment and redecoration to do justice to this hotel. In the meantime, expect a simply run, friendly, but fading hotel.
Small rooms are very dark with no view.
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