We stayed in the family suite (Room 402) in the Residence for one night. The room was clean and comfortable and we enjoyed the stay. The decor (especially the bath) is a little dated but that is an appearance issue only.
Room tip: This room has a loft that is not closed off to the lower level where the sleeper sofa (which served as the only other bed) was located. So, there isn't a separate closed private area (such as a bedroom) in this room. No big deal for us but it could be for others.
The location of this hotel is excellent and the staff were generally friendly and helpful with one minor exception where one of the persons working the front desk wasn't all that friendly. He wasn't unfriendly, though.
Overall 4 stars.