Like a lot of other people have said this is not a 4 star hotel. Check in was good, the girl at reception was very nice and helpful. We had a junior suite, big room, bed was great. Room was looking tired. There were no complimentary....anything! Like other 4 star hotels. Breakfast was very good though. At check out we paid by credit card but got told we couldn't sign for it, we had to use the pin, which we have never had to do before, the woman was not very helpful with this said the machine says if its sign or pin and she can't change it. This should be a 3 star hotel.
- Official Description (provided by the hotel):
- The hotel "Am Neutor Hotel Salzburg Zentrum" is located in the heart of the city of Mozart!In just 3 minutes you can reach the Getreidegasse, as well as the Festival House.A stay at this hotel promises you the central location and thus to be in the middle of the city. All attractions and cultural sites of Salzburg are within reach. The famous Getreidegasse, the festival halls, numerous attractions, galleries, museums, shops and cafes are located in the immediate vicinity.The Hotel Neutor places emphasis on hospitality. The receptionists endeavour to satisfy the guests’ needs and concerns. We would be happy to assist you in recommending and booking tickets and tours.You can book our rich breakfast buffet on-site.Drinks can be ordered at the bar or café around the clock.All rooms are equipped with toilet, shower / bath, safe, cable TV, luggage rack, WiFi and desk. ... more less
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